15 of 15 people found the following review helpful:
5.0 out of 5 stars
Best suitcase I've ever owned!, May 22, 2009
Ricardo Beverly Hills Capistrano Lite Free Wheeler: This suitcase is a wonderful carry-on! It's perfect for a 3-5 day trip. The two sections help to distribute the clothing, etc., and later in the trip separate clean from used items. But the best part is the ease with which the bag rolls along with you in any direction - you don't need to pull or push, you just gently guide the bag along next to you - which is a wonderful help for a person who has tendonitis in both elbows. I can't wait to purchase other pieces in the set! I would highly recommend this bag!
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14 of 14 people found the following review helpful:
5.0 out of 5 stars
Love Ricardo Beverly Hills Capistrano Lite Free Wheelers!, December 12, 2008
I have the whole set now and wouldn't trade them for the most expensive luggage out there! They are light weight, durable, hold lots of stuff, and the free wheelers are the most wonderful invention ever. This line of luggage deserves a 10 star review!!!!
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16 of 18 people found the following review helpful:
1.0 out of 5 stars
Beware - Do Not Buy This Suitcase, June 1, 2010
This review is from: Ricardo Beverly Hills Capistrano Lite Free Wheelers 21-inch Two Compartment Wheel Aboard (Apparel)
I buy a ton of stuff through Amazon, and if you check, you will find that I almost never negatively review a product. However, this suitcase was unfortunately badly designed, and needs to be discontinued and redesigned. Amazon needs to stop selling it, and the manufacturer needs to fix the critical flaw.
I have owned four Ricardo suitcases over the past decade, and they used to be extremely well made and durable. I was recommending them to everyone.
But last month, due to the airlines' new carry-on rules, I purchased this suitcase, and the wheels failed on the first trip. I thought maybe I just got a defective one, and replaced it for my next trip. But the exact same thing happened. No, I don't do anything unusual with my suitcases.
The critical design flaw is that somebody got the bright idea to make the front wheels, the ones you pull it along on, swivel. Due to the small radius of the wheels, the poor bearing inside, and the swiveling axis of the pins the wheel hubs are mounted to, the wheels don't swivel, they wobble. Then they literally start burning up from the friction this causes, and lock into the wobbled position. You end up dragging your suitcase until finally you give up and lug this freakin' thing around by hand.
Everything else about the suitcase is fine -- the compartments, the size, the material, the pull handle. The fatal flaw is the wheels.
Amazon, please pass the message along to Ricardo. Customers, meanwhile, beware. Buy something else.
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