This was the worst item I have ever wasted money on! The wood was so light weight, I knew it would not last long. It took 4 days to complete this clubhouse. The first day was spent labeling every single part as the manufacturer didn't label anything. The kids had fun on it when it was up and actually functional; however, we had breezy day 10 months after building it (not unusual for the area we live in) and the system was ripped right out of the ground. The anchor system, which included wooden stakes split and the hardware split in two. The whole system was destroyed! When we attempted to get it replaced through the manufacturer as they claim there is a one year warranty, they gave us the run around. They claimed it didn't cover acts of nature, even though it was not even a stormy day. Unbelievable. They said they would send us the parts at a discounted rate and we would have to pay for shipping! The whole set would have to be replaced and there is no way I would spend the time or the money on something of such poor quality again! What company does business like this?!!! We are completely disappointed and my kids were devastated! I would never buy another play system through this company ever again! Hope this review prevents someone from wasting their hard earned money...
Horrible swingset, cheaply made, easily destroyed by everyday normal weather conditions. If you're considering purchasing this product, look elsewhere. This swingset might as well be made of balsa wood (actually balsa is probably stronger than the lumber included with this kit). Assembly is a nightmare, none of the parts are labeled, the hardware is straight out of China.
Big Backyard customer service is downright atrocious. They don't honor their own warranties, and take no accountability for serious design flaws in their products.
This swingset is a tort law liability. Don't risk your kids' lives on this piece of trash. You might as well throw your $600+ in the fire.
This was one of the worst purchases I have ever bought. It looks much bigger in the picture. This set is only good for 2 & 3 year olds. Not older children. It took my husband 3 days to put together and make parts that were not included in the box. We have had it a month and it is already leaning. I would never buy anything from this company again.
The set is smaller than it looks in the picture. The picture shows a father helping his child across the monkey bars, I am 5'5" and stand an inch below the bars. My son who comes to my shoulders so stands almost 5 ft, can grab the first rung (there are only 3) and swing into the clubhouse. The chalkboard isn't a real chalkboard, its a tarp-like material. You can use a dry erase marker on it though, but you may want to cut a piece of board to put behind it. Lastly, the swings are really close together. All in all, I was very disappointed in its size because my kids will outgrow it much sooner than expected. My 10 year old picked this particular model out and he can't even play on it.