Customer Reviews

Rio Forge 128 MB Sport MP3 Player

5 star:		(4)
4 star:		(6)
3 star:		(1)
2 star:		(3)
1 star:		(21)

 

 

FM TUNER
(UPDATE #2)
I sent my Rio back for a refund. The unit consistently shuts itself down whenever I press a button. This started happening after a couple of weeks and Rio said the contacts weren't making good contact. Rio support fixed the problem when they fixed the FM problems, so I thought it was specific to just my unit. After hearing so many others complain about this problem, plus it has begun occuring again in my unit, I think people ought to know about it. The same issues have been stated concerning the 256MB version.

(UPDATE) -- Rio fixed their FM problems by adding a capacitor to the unit. The FM tuner is now acceptable, pulling in almost as many stations as the IRiver ifp-790 I compared it to. I would say the Rio, with the fix, is about 90% as good as the IRiver FM tuner.

(PREVIOUS)
The FM tuner sucks. Sorry there is no other way of putting it. I went into the top floor of my house and compared it to my clock radio. I am about 25 miles outside Albany NY and the clock radio pulled in 12 FM stations very clearly. The Forge pulled in 3 stations clearly, the other 9 were so weak they were unlistenable. When the backlight is on, these 3 stations are unlistenable until it goes off. To top that off, once going downstairs and outside for a run, the Forge pulled in ZERO stations clearly. That's right, when I go for a run I can not listen to ANY FM stations, without loads of static.

I brought the Forge to work with me (downtown Albany), and the FM tuner pulls in 6 stations very clearly. I took it around the block and the 6 stations all stayed clear. It seems that if you are close to a big city, live in a big city, or are near an FM tower, you should be fine with the Forge FM tuner, otherwise pretend like the FM tuner doesn't exist.

Memory
Clearly the 128 MB version is not big enough and I will soon be getting a 1GB SD card. This option is what is keeping me from returning the Forge. The IRiver doesn't have the expandable memory and unless you want to keep running to your computer every day to reload playlists, you need a lot of memory.

Playback
Very good. Quality is excellent, even at the lowest sampling rates.

Headphones
Definite thumbs down. They fell out twice while doing my 5 mile run. Let me clarify, the headphone for my right ear fell out twice, the left stayed nicely in. The slightest tug is enough to slowly move the earphones out of position. Another 12" of cord might alleviate this problem. Regardless of their quality (which is so-so), they must be replaced.

StopWatch
This is why I bought the Forge. Well it's OK, but the lap counter only shows the last two laps you completed, and I haven't figured out how, if there is a way, to view previous lap times. Then I noticed if you take out the headphones from the player ( I did this when the cord got tangled) the stopwatch stops. In fact the whole Forge stopped - its as though the headphones are wired to the power and the player shuts down when the headphones are removed (this royally screwed up my time, but I won't do it again).

It also sucks because while the StopWatch is running and you go to player mode, if you touch the lap counter, it doesn't work - you HAVE to be in StopWatch mode. This is a royal pain because in StopWatch mode you can't skip to the next song, so you have to keep switching back and forth.

Software
Clearly excellent. Installed without any problems, easily recognized my Forge and rips CD's with speed. I set up my playlists in no time at all, and selecting artists/albums/playlists is very easy. The RIO engineers got this right.

ArmBand
It's OK. I wanted to put the armband on my wrist so it was easier to view, but the armband isn't designed for such a small circumference and it must go on my upper arm. Body builders will have no problem putting this on their wrist.

Unless I'm doing something wrong, the beltclip must go into the ArmBand to hold the player. Neither the booklet that came with the RIO or the 64 page PDF manual has a SINGLE word about how to use the beltclip or the armband. Big, stupid ommission from the RIO technical writers.

Durability
Player appears to be well built. I'm not concerned about it's long term durability but I will post back if the player has problems over the coming months.

Conclusion
It's an OK player. When (if?) IRiver comes out with a stopwatch and expandable memory, I will EBay my RIO.

I bought the old version of this product (the Cali) and was pretty happy with it, so when it was stolen I groaned but purchased the "latest and greatest."

There is a serious design flaw in this player. A very slight tap will cause it to turn itself off. The spring on one side of the battery isn't strong enough to keep a proper connection with the other terminal. Gym use will easily trigger this behavior. Google it or check out rioworld.org (which also has a serious contingent of rio apologists.) It is well known. I wish I'd checked amazon before purchasing this product.

Literally a few days after the one month limit for a cash return my forge completely stopped working. I spent 60 minutes on hold today talking to customer service. It's very disappointing & if it weren't $100+ I'd have to just write it off as a learning experience. I may still need to because in my time with customer service I have 2 "case numbers" & two promises to get back to me.

I had problems with it turning off. These are the things I did that fixed all my issues. The spring that holds the battery is too loose. You must stretch it (half it's length) to add tension on the battery to avoid voltage loss due to any shocks or jolts. Here are other improvements: I updated the driver for the unit at their site. I bought a 1 gig 32X Kodak SD card and installed it. (slot is located behind the battery when you take it out. Using my Windows XP I formated the unit using 32 and NOT FAT 32. I did the same to the SD card. Using Rio Music Manager I save all MP3's to the SD card and NOT the RIO unit. The unit now is flawless. This unit gets lots of bad press but if you do a couple extra steps you'll own an awesome MP3 player. P.S. The radio still stinks!

Memory: I put in a 512M SD card and with the 128M internal, that's plenty for me.

Playback: Good user interface, great sound, easy to use.

Headphones: Sound great, stay in place, I don't even feel them while I'm mountainbiking.

FM: Works great for me, I live about 20 miles outside Albuquerque, NM

Reliability: Terrible. I have had this unit for four weeks. While downloading music, it turned off. It will not turn back on.

Customer Service: Worst I have ever seen. I called multiple times, they had me fax my receipt three times, I have emailed six times, and I still don't have an RMA number so I can return the unit. At this rate, the 90 day warranty will run out before I can return it. I'll probably just end up having to buy another MP3 player and I'll be out $120.

Conclusion: I wouldn't wish this MP3 player on my worst enemies.

I bought the Rio Forge player for personal use. I needed something that would not skip. I have had it for over 2 months now and have not had any trouble with it at all. The tracks play fine, the FM tuner has clear reception and can play all of my favorite stations, the USB 2.0 transfer has no problems, the structure of the device is nearly flawless, the headphones have beautiful sound and fit comfortably, it's easy to use, and is very good for its price. The only drawback I have found is that the software that comes with it gives me an error every time I try to load too much music(let the software load too much music from my computer). I have Windows Media Player 10 which has a device sync, so it all works out. Overall the player has great quality and was a great buy.

Bought this unit to replace a Rio S35 Sport model that had lasted about a year with heavy gym and travel use. The S35 was pretty durable, and a Rio replacement seemed like a good idea.

But the Rio Forge Sport is a big drop-off in quality. Much flimsier. And, as many other reviewers have reported, almost any bump or nudge causes a total shut down. The problem gets worse as the battery strength declines, so you only get about half of the battery's actual value before the player becomes totally useless.

Same problem everyone else has. Except for me it worked for less than two hours before overheating and conking out. Tried plenty of different batteries and it just won't turn back on. Save your time and money and buy something else.

I'll admit I was a little worried when I ordered the Rio FORGE MP3 player and then read the reviews. However, I must say that this little player is great. Small, light and very useful when doing workouts. Battery life is excellent. The FM tuner works well but doesn't have great range. Sound is great! Far better than the first generation Dell Hard Drive players. The menu is simple and easy to navigate and figure out in a matter of minutes. Really my only complaint is the clock has to be reset when you change the battery. Good luck finding another 128mb flash player for the same price as this one and with as many features.

The rio forge has some nice features like the FM tuner and SD card reader, but it has serious reliablity issues, especially with buttons that stop working. I got this unit for ~$35 refurbished last year, so it was a pretty good deal at the time, especially with an added SD card. The buttons on my player eventually stopped working after half a year, but I was lucky and as able to resolder them without any problems.

The battery life also sucks (a dozen hours or so)

Anyway, by now your better off getting a refurb 2nd gen 1GB shuffle for $50, or a tiny 4g player for a little more than $100.

My problem seems to be in line with many others.

I purchased the Rio 128MB version for my wife. After a few months of gentle use (just past the 90 day warranty) it began turning itself off with just the slightest tap (it's supposed to be built rugged for active people). I tried the online support FAQ but the site was down. The company won't respond to emailed questions. You have to pay for a customer support call and there is no 1-800 number (at least here in Canada). Spend your money on a more durable product from a company that tries to better satisfy it's customer.

iPod FOREVER!!!