Customer Reviews

Rival 5-qt. Smart-Pot Slow Cooker with Free Dipper

5 star:		(5)
4 star:		(3)
3 star:		(4)
2 star:		(11)
1 star:		(14)

 

 

We use this for soup every day. The price seemed right and the removeable crock is something that we can't do without. We have only had it about 2 months and the plastic handle on the lid is already beginning to crack. The lid isn't abused, but I would expect to get more than 2 months wear out of this.

On the plus side, I think that the little dipper is a great idea. Good thing you can purchase it separately.

I received this crockpot as a gift and have only used it three times. I just used it for a large party because the size is great. However after pulling out the removable pot to wash it, I noticed a small portion of burnt food in the bottom of the unit and after washing the removable pot I could see a hairline crack in the porceline. The Product warranty requires me to send it to them postage paid by me as well as the return postage. I have no idea when I will get this product back from them during the holiday season as well as how much I had to invest in postage.

It has some nifty options such as warm auto setting after cooking but other then that it makes me want to go get another one like I have or large the oval older style one. I had never been so disappointed in the cooking with a crockpot, it cooks way to fast. I am not sure if the heating element was right out of the box. The liquid did not stay inside the pot when I tried it so I would say not to buy it if you make liquid necessary dishes. Then the lid has a tendency to lift off the crock and hot liquid pops out. Be careful for adults and keep this far from even older children if you notice this! I would never leave this unattended nor use it overnight because it clanks while cooking. This is because it has a light weight glass lid with metal ring around, when it lifts up with the building steam, even on low setting, it can make rather loud clanks.

I got this crockpot thinking the "warm" feature would be great if I was gone for more than 8 hours. Well, every recipe I have done in there is ready in five hours or less on LOW! I have tried adding more liquid with no success. I would hate to think what the high setting would do. In addition, you can't just switch it to "warm" by yourself, which I would love to do since with this pot everything I put in at 9am is done by 2! With two young children, I love crockpot cooking, but I'm not ready to eat at 2 in the afternoon.

I am dissatified with the purchase of this crockpot. The handle on the lid burns your fingers. Not to mention this pot cooks entirely too hot even on the low setting. I purchased this in March and every time I have used it, the food burns and sticks to the sides. All the water evaporates and boils over. Which is quite shocking since the instructions say liquids don't boil away. I've contacted Rival and the only comment they had that they were re-designing the lid with a plastic more customer friendly handle. I was also told by Rival in the future to use a pot hold to avoid injury. They have yet to respond to the issue of the crockpot cooking to hot. I wouldn't recommend this to anyone. It's a shame because the design it much nicer than the older versions.

I was so excited to purchase this crockpot, the thought of it turning off was great! HOWEVER, it has not been a good product, and after only 3 months of use, I am calling it quits! It cooks way too fast, the "low" seems to actually be more like "high". The lid does not seal well, so it steams and pops all through cooking. The handle on the lid gets so hot, it can cause a burn. Don't waste your money, my last crockpot may not have been "smart" but it lasted 10 years!

The first time I used it worked flawlessly with a 5lb chuck roast cooked 10 hrs nothing burnt it was perfect! now it did overflow a bit but i added a bit too much water which you pretty much dont have to add the meat cooks in its own juices. Also people complained of smoke and smell if you read the book that came with it that is normal for the first couple of uses I highly recommend this one.

I bought this unit to replace my worn but true Pifco model# 4852. I could not have picked a worse Item blind folded. Not only is this aberration shoddily assembled, it cooks waaaay too hot. I will replace this thing as soon as I find a different model here in Kuwait, or hopefully find a replacement lid for my Pifco.

I've only had this for a month and already thinking of taking it back. While I love the size, the attractiveness, the free little dipper, the warm setting, and the glass top, I don't like the fact that the lid handle gets too hot to handle, the settings are limited to 4 and you can't just program in your own time. Plus, I made a pot roast in it and, even after washing it, see some slight stains probably from the wine I used. The little dipper is a nice addition but it takes too long to warm up stuff and when it finally does, it gets way too hot and you have to constantly unplug it. If it had a switch or 2 settings, it would be ideal...but it doesn't. I'd look for another product out there...doesn't sound like many people liked this one either.

I just received this crock as a birthday gift as I have never owned one before. I like the design and the display/control panel, very easy to use. The first meal I cooked was a whole 5lb chicken. I filled it to the top with with all my ingredience, set the crock to LOW for 10 hours and walked away. I came back about 9 1/2 hours later and the chicken and most of the potatoes were submerged in the natual jucies, it was an awesome site. I grabbed a fork to check the chicken and when I stuck it in..... the whole chicken just fell apart. Right off the bone and all, it was great, so tender and moist. I used a slotted spoon to transfer the potatoes, green beans, chicken meat to a serving dish and that was it!!! I took some of the juice to use as a herbal base for more intense flavoring if needed. At the bottom of the crock all I could see was a pile of bare chicken bones, cleanup was a breeze!!! Like I said, THIS CROCK ROCKS!!