Customer Reviews

Rival 6-qt. Crock-Pot

5 star:		(3)
4 star:		(0)
3 star:		(0)
2 star:		(4)
1 star:		(7)

 

 

I too had a lid that did not fit. I sent one e-mail and received no reply what-so-ever. Very disappointing.

I will never buy another Rival product. They fall apart, don't work properly and Rival's customer service is the worst. There is a huge recall on Rival crock pots right now!

First i must say that I bought this crock pot on a whim. I ABSOLUTELY LOVE IT. It's a great size for my family and there is not one dish that i haven't made that hasn't tasted delicious.
I like the design because it is very sleek and i like that it has the print on it, because it matches my kitchen theme. If your looking for something inexpensive,affordable & reliable-this is the pot for you. It is very easy to clean and manage. the warm setting is the best, if you're not going to eat your food immediately when it is done.

The second time I started useing this Crock-Pot the handles started to break off and by the time I finished cooking that second time the handle was completely broken off of the lid.<br /> The worst part is I can't even return it because I recieved it as a Christmas gift and did not recieve a gift receipt.

The lid didn't fit on mine either and like the reviewer before me I emailed the company and received no reply. I will never buy a Rival product again.

Hello, I purchased the product a month ago in anticipation of a family get together. The next morning when I got the crockpot out to use it, I noticed that the top did not even fit on the pot, I know there must be a little room for steam to escape, but this was like a rocking chair. I have sent 4 unanswered emails to the company, no success. Here it is 2 months later and no response from the company. Please put your money towards a better constructed product with a company that will stand behind it.

I'm here to write my third horrible review of a Rival Crockpot. I've had this for several years, but used it only for special occasions, due to its size. So it's safe to say it was not used heavily or abused.

The handle of the lid snapped off the last time I was cooking in it, while the lid was steaming hot. I wasn't surprised, because just a few months ago, this happened to my smaller, newer model as well. My first Crockpot had to be thrown away for throwing sparks and shorting out for no apparent reason.

I will not buy a Rival Crockpot again.

I purchashed my crock pot because I liked the one that a friend of mine had. I used it a couple of times everything was great, but then I went to use it for the third time and the handle on the lid broke off. I was very disappointed because I have other smaller crock pots and never have had a problem with them. Now I have this crock pot that I can't even use. I just think that the design of the handle should be better. Now I have to purchase another crock pot just to get the lid.

I ruined several roasts in this pot until I realized it was the pot, not me. There is no "low" on this pot. Only hot and warm. The low setting is hot and everything cooks twice as fast as it should, boiling around the edges as it goes. I complained, shipped mine back to Rival and got a new pot. Today in the new pot, my chicken cooked in 2 hours as opposed to the 6 the recipe called for. Doesn't matter how full I fill it, either. The pot is also hot to the touch. Look elsewhere.

I have really enjoyed this crockpot. Even tho I purchased it online somewhere else I just want folk to know that this crockpot is really great and wonderful to use. I use mine all the time.