Customer Reviews

Rival FSD201 8-Quart Digital Food Steamer

5 star:		(8)
4 star:		(0)
3 star:		(2)
2 star:		(1)
1 star:		(8)

 

 

I bought this for my father for Father's Day. I own one, but it's not this brand. This is an exceptional product. Because of the 2 layers, you can steam an entire meal in minutes. It's wonderful and my parents are eating healthier because of it. HIGHLY recommend!

After 8 years with a really great steamer that finally gave out, I purchased the above steamer. Big mistake. It worked o.k. for the first two months, and then would not hold the time punched in and would not reset. Have contacted their customer service 2 times with no responce at all. Will chuck this one and try another company, but will check out customer service on any one I purchase. I will never purchase a Rival product again.

I live in Japan and flew to Guam in the fall of 2004 for a taste of America. While there I went to the world's biggest k-mart and stocked up on badly needed American sized products. I saw this food steamer for around $40 and decided to try it.

Since then I have used it well over 1,000 times and that's really a conservative estimate. Sometimes I cook three meals a day in it. In the morning it hard boils eggs or cooks them scrambled. For lunch it cooks frozen vegetables along side salmon steaks. Then for dinner it cooks chicken breasts.

I can honestly say I have never had any problems with it and I have never cooked a meal that was less than perfect.

We bought this steamer to replace a much-used Black & Decker steamer that had finally worn out after seven years.

Out of the box, the Rival looked pretty iffy - instead of sturdy one-piece molded steaming trays, each of the trays was composed of an outer ring with a removable bottom. Maybe this was to make cleanup easier, but in daily use it meant having to assemble each tray before using them. Nothing huge, but annoying. Another annoyance, was that while the trays looked like they were the same size, and were not marked as top or bottom, there was a definite size difference and stacking order that has to be followed.

The big problem was that after a month of use we went from getting acceptable results on a variety of steamed items (rice, veggies, tofu) to having things come out unevenly or under-cooked. very disappointing.

Mine only worked two times then began to shut off after only a few minutes . . . has plenty of water, too. Luckily I got it from Wal Mart who will take anything back.

As others have said...this thing worked for a few times. Then it started to shut off after a few minutes. The instructions said this meant it was low on water, but it clearly indicated it had plenty of water. It is now trash and I will find a different brand.

I loved this steamer at first, however I am very disapointed, as I purchased this product in November and it stopped working in 2 months. I have contacted Rival and I have not received a response back from them and as per Rival's warranty policy I must receive approval from them before I can send it in for repairs. Not pleased that I have to ship this product somewhere to get it fixed, the cost may not be worth it to have it repaired. So may have to toss this. What is odd is I bought this same steamer for my daughter over a year ago and her's still works wonderfully (Sadd to say the one I purchased for my daughter was purchased from QVC) not sure if maybe Rival is providing Amazon with poor products (maybe gray market products that didn't pass Rival's product testing inspections?

Bought for my octogenarian father. Problem w/shutting off prematurely even though plenty of water. First contact w/Rival by 800 number (which you have to get from website, not on paperwork w/appliance) yielded no results. Antonline (vendor) said get Rival to replace, but if we have a problem they will replace, just takes longer. Filled out website form w/Rival. 1-1/2 weeks later, no reply. Called again, more insistent, they will ship a replacement 7-10 days so it looks like its getting taken care of, just a lot of work to get them to respond.
Dad likes the steamer, when it works. Makes nice healthy steamed vegetables, then puts on a 1/2 stick of butter! What can I say, he's in his eigthies!

It is so easy to use and the 8-Quart size is big enough for me to steam 2 fishes at the same time. Love the product. Will recommend it to anyone who is interested to get a steamer.

Brother says this food steamer cooks the best wheat rice he has ever tasted.