Customer Reviews

Rival GR250 20 by 10-Inch Digital Griddle

5 star:		(1)
4 star:		(1)
3 star:		(0)
2 star:		(2)
1 star:		(10)

 

 

Works great---but, the second time I used it the release button for the griddle plate broke off. We are still able to use the griddle; however, getting the griddle plate off and on takes a little work. After using the griddle the first time and seeing how well it worked, I threw away the box. I tried to get Rival to fix the griddle, but they wanted me to pay for the shipping and to find a box to return it in.

I would not recommend buying this griddle...the non-stick surface burned through the first time I used it making pancakes at 375 degrees...I tried treating the surface again with additional oil before cooking pancakes again at 350 degrees...the surface deteriorated even further and the third time I made pancakes they stuck badly to the surface and I gave up...I am going back to my cast iron griddle!

Cooked with this griddle 3 times and returned it. It is NOT non stick as advertised. Everything sticks, has to be scraped off regardless of lubricant used (Pam, olive oil, bacon grease, etc). Too bad, really, because I did like the size, controls, and removable griddle plate. But, not worth leaving part of the food stuck to the griddle or breaking egg yolks because they stuck. FYI - I washed by hand, not in the dishwasher. Luckily, I did not have any trouble returning it.

This is hands down one of the worst cooking purchases I have ever made. The nonstick surface degraded after the very first use. I still use it but end up ruining a few pancakes in the process. Now the only way to get the pancakes to release is to coat with a thick coat of oil and turn up the heat to 400.

I was very disappointed with this griddle - ended up returning it. Putting pancake batter on the cooking surface cooled it by almost 100 degrees (according to my IR thermometer), and it was very slow to reheat -- resulting in badly cooked pancakes. It appears to me that the removable/washable cooking surface means the temperature sensor isn't close enough to the cooking surface, so it reacts very slowly to changes in surface temperature -- it takes a few minutes before it even notices that the temperature has dropped and turns on the heat.

I was also disappointed with the size. Too narrow to cook medium sized pancakes side-by-side, and too long to conveniently fit on my counter. Shorter and wider would have been a better choice for me, so that's what I'm looking for now, although I would have kept this one if it had done a good job of cooking pancakes.

On the good side, it did an excellent job on a grilled cheese sandwich.

I bought this griddle and was excited to give it a try. I was cooking sausage at church at our men's monthly breakfast alongside one of the old griddles. On the highest setting, this thing took twice as long to cook and never really got anything crispy. I tried it at home on bacon - same thing. I took it back and exchanged it for an identical model - same results. The readout says 425 degrees, but it is nowhere close. Buy this only if you like to warm things up!

We figured we would spend a little money and get a good griddle that would last. Bad idea...the coating started falling off within 3 or 4 uses. We primarily cook turkey bacon and panakes. The pancakes stick so bad that there are large chunks missing from them when you take them off! We tried spraying it with Pam, but that did not work. Even the bacon sticks!

Similar to other's experiences, my griddle's non-stick surface burned through the first time I heated it to 375 to cook pancakes. In just 3 uses, using only silicone type utensils on it, pancakes stick so bad they are ruined. Rival is absolutely useless with customer support. IF you read the reviews and still choose to try your luck, save your receipt, you will need it to get Rival to accept your product back.

I was surprised to read the negative reviews of this product. I've come to respect Rival's brand, and when I saw this item I couldn't wait to try it. It's simple to use, unbelievably easy to clean, the digital display is a bonus. My only wish is that the grill plate was exchangable with a ribbed one. I've had not problems with anything sticking and the finish is smooth and intact. I'm actually a little hard on appliances, and this one (as all Rival's products I own: a skillet, waffle iron, slow cooker) remains in excellent condition and performance. Sorry others had a bad experience.

Tonight for the last time, I attempted to make french toast using this griddle. It was a disaster again. Pancakes are a mess, and cheese sticks like glue. I got out my nonstick Calphalon skillet to see if something was wrong with the oil I was using to season the griddle, or the egg substitute, but in it I could have turned the toast over using my fingers. We've had this griddle for about 6 months, and it has progressively gotten worse. The instructions said it could be washed in the dishwasher which I did a couple of times at first. The nonstick finish is just awful.