Customer Reviews

Rival RO200-W 20-Quart Programmable Roaster Oven

5 star:		(4)
4 star:		(2)
3 star:		(2)
2 star:		(0)
1 star:		(4)

 

 

This product was very handy for preparing our Thanksgiving turkey, freeing up the standard oven for other things. It cooked the turkey much faster than I anticipated - plan on no more than 15 minutes a pound.

The only drawback - the bird wasn't nicely browned. If anyone has a hint on how to accomplish this, I'd appreciate hearing.

I picked this up at Walmart about 3 or 4 years ago. It was on sale for $29.99 (a one day Thanksgiving sale) & I purchased the buffet insert to go with it (also on sale for $19.99 or less).

This is perfect for the holidays, when you need to keep food warm (or cook it) & don't have enough burners on the stove or room in the oven! You just simply add water in the pan & put the buffet on top. This is a very inexpensive option for a buffet server...outstanding for the occational catorer too.

I also like the 20 qt capacity for very large amounts of chili or stew...wonderful for a huge croud! You can easily add 4 corned beefs and 3 heads of cabbage for St. Patty's Day. This is amazing for entertaining on a budget & it cooks the food perfectly. You can even bake a cake in this monster!

For around $50, this was an extremely smart buy for our use.

I would never do a turkey in it though...unless you get Rival's special browning product, that's made for browning.

I bought the Rival R0200 Roaster Oven to increase my oven space for the holidays. One oven isn't enough sometimes. I actually liked the oven, although the ham was done much sooner than I expected. But the top plastic handle got broken while I had it stored in my garage, and I cannot buy a replacement. I emailed the manufacturer, and my email was forwarded to The Holmes Group. Their response was: "Thank you for contacting us. Unfortunately we do not replace handles on the lid. Sorry for the inconvenience." This is more than an inconvenience, its a safety issue. The handle is what holds on the viewing window.

When I opened the box, I noticed corrosion on the lid. When I contacted Rival customer service via email, they told me I had to purchase a new lid. I called and spoke with a customer service representative and they told me that a lid was not covered under warranty. When I explained that I just opened it and it was defective they told me to just return the product that there was nothing that they were going to do.

After being treated this way, I will NOT be purchasing any more Rival products if they don't stand behind their product!!!!! VERY VERY poor customer service!

Very good cooker for the first 3 times I used it. And I should have known to not buy a Rival product. Every one of their products I have bought ended up not working after just 1 to 5 uses. Slow cookers, deep fryers and now this Roaster Oven. And when you call Rival, they don't care. No offer of replacement or refund. You have to beg for that.

But yeah, if you want a roaster oven that works good before it takes an early and sudden death, this is the one. And never call Rival customer service.

I bought the Rival RO200 20-qt programmable roaster. It came with a large chip in the insert pan. I called rival customer service and they said that all they could do would be to send me out a new unit. They said I would have to pay to have the old unit shipped back and also pay to have the new unit shipped to me. This amount is almost 1/2 the amount I had paid for the unit in the first place! ug. What kind of pride do they hold for their product??

Got this Rival RO200 Roaster Oven from Finalcallauction.com , reason for my paying more and getting the Rival was cause it had a window. My unit the temperature wouldn't go higher than 326 deg F. I wanted to use it to bake outside in summer heat, gonna be half baked at this temperature. Need 400 F for what I want to do. Should have bought somewhere else, finalcallauction.com only gives refunds, can't fix or replace. This is the second Rival Digital thingy I've had to return due to poor quality. I'll come back later and let you know how finalcallauction.com treated this return.

love the digital readout. easy to adjust the temperture. the see through window eliminates the need to lift the top. Easy enough for my kids to operate. I use sometimes in place of my oven since it doesn't generate the same amount of heat in the kitchen as the oven. Only down side is it doesn't brown meat very well. Would absolutely purchase again.

I bought this on amazon and paid for 2 days shipping and it got their in time from Christmas dinner in 2006 when my apt stove was not working because the gas pipes broke. This items cooks very well and does a good job with pies. Perfect in every way. Great item.

I do a lot of BBQ and this roaster is a great finisher for ribs, brisket and shoulder. Holds up well and it keeps on going. I use it often and love it.