Customer Reviews

Rival TO600 6-Slice Countertop Toaster Oven

5 star:		(13)
4 star:		(8)
3 star:		(3)
2 star:		(10)
1 star:		(16)

 

 

I purchased this oven about six months ago, thinking I would use it just every now and then. I now use it almost every day! I haven't turned my regular oven on since I purchased this one! I love that it fits a large frozen pizza, none of the other ovens I looked at even approached the versatility. The only compaint I have is the quality of the pans that came with the unit are mediocre, but I use my own and the oven itself works like a dream.

Another reviewer mentioned having the temperature control stick--that was NOT an isolated incident. I purchased mine direct from Rival on their site in hopes that it might come a little faster than Amazon's ever slower standard delivery (who wants to go 2 weeks with no toaster?). This hope was in vain, alas, as it still took over 2 weeks. After having the oven about 3 days I took some toast out a little early (still getting used to how long to set it for darkness) and took it in the other room to eat. When I went back in the kitchen a couple hours later it had never shut off, and was so hot that it had melted the cord of my microwave that ran behind it (a good 4 inches away mind you--not touching or anything). After this it would simetimes shut off and sometimes not. I called Rival and asked if it could be returned, they said no problem, they would exchange it. I decided I would still use it after this and would just have to either force the timer off or unplug it every time after use. Unfortunately, within another couple of days the temperature control froze so that it could not be turned at all--I'm talking even using ALOT of force--I was afraid it would break if I used pliers or something. I just called and said I really didn't want another one of these items after my experience, and was told that I would have to take another one, and if it did it again THEN I could return it for something else. No thanks, I think I'd rather NOT burn my house down...DON'T buy this oven! If anybody wants one cheap, my new one will be going on Ebay or something...maybe a gift to someone I don't like...

This toaster oven was perfect...for about two months. We used it nearly every day. It is not built well, however...

First problem: the knobs stick terribly. We tried everything to fix that problem, but nothing worked. It made it increasingly difficult for my two kids to use this unassisted, which was one of the reasons we wanted this.

Then, suddenly, the spring in the door broke, and now the door doesn't stay closed!
So...we were happy to have a one year warranty. Sort of. The deal with the warranty is that we have to pay the shipping BOTH directions! We have to send return postage when we send it in, not even knowing if the problem is covered! They refused to tell me if the door would be covered.
It will cost over $14 to ship one way...do I really want to spend $28 in shipping without even knowing if they will fix it? I think not.
Now we have decided to shop around for another one...
This was not money well spent. And expecting the consumer to pay shipping both ways is really poor customer service. Buyer beware!

I bought this oven about a week ago and it works great. It cooks everything perfectly, just follow the directions on the package of the food being cooked, no need to adjust them. The quality is far better than any other brand, I've seen them all, and it can fit a 12" pizza, major selling point for me. The pans that come with it are pretty good in quality as well, however, the cookie sheet likes to warp at temperatures over 300 degrees. It's not a bad warp and the pan is still usable, but it shouldn't warp so quickly. The only major complaint I have with this oven is the temperature control knob. It worked fine at first, but now it's really hard to turn. It turns really easily when the oven is hot, but when the oven is cold it is nearly impossible to turn. I'm thinking I just got a defective one since no one else mentions this in their review. This oven would have gotten 5 stars, except for that pesky knob; even with that, the best toaster oven out there.

I bought this product over a year ago after reading glowing reviews. Now I see that others are having similar problems that I've had. I cannot rely on the temperature gauge because everything would burn. As it is, if the temp is set higher than 225, WHATEVER is in there will burn. The timer also has a habit of sticking, so if you're not watching, it will continue to cook your food and not cycle off. I've resorted to using a kitchen timer. Although its spacious inside, if you try to toast several pieces of bread, they will toast unevenly, so its best to just do two at a time. The ability to heat a frozen pizza, although seemingly convenient, is not worth the lost counter space and frustration because you made the mistake of "walking away thinking a toaster oven could cook your food without being watched." What was I thinking? Even if I could exchange it, it functions so poorly, why would I want another?

This is the worst toaster I have ever owned. The temp. controls are wildly inacurate, the fan rattles the whole time it's on. Sure it's big and big is nice but what is the point of being able to fit a pizza if the thing is going to burn it. There are much better Toasters out there.

I have had the same problems as other people:

The temperature knob sticks and can only move after the machine heats up.

The spring in the door broke off and now the door won't stay closed.

I have used the thing lightly for less than a year and these problems already make the machine unusable.

It is a piece of junk and the warranty is a joke.

This toaster oven was perfect for a year. Then, as others have mentioned, the temperature dial started sticking. After turning it too hard one day trying to unstick it, it broke. I took apart the unit to look at the thermostat switch. I really don't think I am going to be able to fix it.

Overall, I think it is a decent toaster, except for the main problem that is mentioned elsewhere here that the temperature knob sticks. Now, it is impossible to move until it gets hot. This is a manufacturing defect and the unit should be recalled.

We are now on our 2nd oven and once again the temperature knob broke. Even after exchanging our first oven for another one the knob never really worked right. However, we got used to preheating the oven before being able to move the temperature knob. Although today it finally bit the dust and now I am going to replace this toaster over with a different brand. If it was not for the temperature knob I would recommend this oven. Although with it being a larger size oven, it does take longer to heat up than the smaller toaster ovens.