- Platform: Windows NT / 98 / 95
- Media: CD-ROM
- Item Quantity: 1
Product Details
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Most Helpful Customer Reviews
19 of 21 people found the following review helpful:
1.0 out of 5 stars
Fatal Error After Installation (Windows XP System),
By Lee (WA United States) - See all my reviews
This review is from: Digital Studio v.2 (CD-ROM)
I just purchased this today. I have already decided to return the software. After I installed Digital Studio Vers. 2 and the included software for video editing (MovieShop 6 Select), I could not start MovieShop 6 Select. I got a dialog box informing me of a "Fatal Error" and "Cannot initiate. Please reinstall." I uninstalled and reinstalled twice, and it still gave me the same error message. I have Windows XP operating system and my computer exceeds the minimum system requirements for this software. All installation instructions were followed. Online technical support weren't helpful. Calling technical support (not toll-free) would require me to hold for about 25 minutes. Technical support email response time is 5 hours. I decided it's just not worth the time.
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