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Condition: Used: Good
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RocketU HighPoint Dual USB 3.0 for Mac Components

1.7 out of 5 stars 16 customer reviews

Price: $59.99 & FREE Shipping. Details
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Ships from and sold by Amazon.com. Gift-wrap available.
  • 2 USB 3.0 Type-A ports with 5Gb/s Transfer Bandwidth each port
  • PCI-Express Gen 2 x1
  • Supports up to 2 external USB HDD/SSD
  • Supports RAID 0, 1, and JBOD
  • Supports OS X 10.5 and later
  • Optimized for external USB SSD's, hard drives and drive enclosures
  • Backwards compatible with USB 2.0 & 1.1 external drives and enclosures
  • Hot-Swap and Hot-Plug
22 new from $59.00 2 used from $18.02

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$59.99 & FREE Shipping. Details In Stock. Ships from and sold by Amazon.com. Gift-wrap available.

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Product Description

The Industry’s First PCI-E Gen 2 x1 USB 3.0 RAID HBA for the Apple Mac Pro and OS X Operating system. The RocketU Dual USB 3.0 for Mac is a low-cost, PCI-E 2.0 HBA that delivers 5Gb/s performance, and is ideal for a variety of external storage configurations. The RocketU Dual USB 3.0 for Mac supports RAID 0, 1, and JBOD configurations.

Product Information

Technical Details

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Brand Name High Point
Item model number RocketU Dual USB 3.0 for Mac
Item Weight 4.8 ounces
Product Dimensions 7.8 x 6.8 x 1.2 inches
Item Dimensions L x W x H 7.75 x 6.81 x 1.18 inches

Additional Information

ASIN B005S7BC20
Customer Reviews
1.7 out of 5 stars 16 customer reviews

1.7 out of 5 stars
Best Sellers Rank #490 in Computers & Accessories > Computer Components > I/O Port Cards > USB Port Cards
Shipping Weight 6.4 ounces (View shipping rates and policies)
Domestic Shipping This item is also available for shipping to select countries outside the U.S.
International Shipping This item can be shipped to select countries outside of the U.S. Learn More
Date First Available November 22, 2011

Warranty & Support

Amazon.com Return Policy:You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.

Customer Reviews

Top Customer Reviews

Verified Purchase
eSATA may have been a safer buy (mature tech) but the convenience of USB is hard to beat, so I took the risk. HighPoint's 4-port card is excessive for my needs (backup), so I went with the simpler, cheaper 2-port model. This product is not affordable by Mac standards, and with the RAID support, makes it a better deal than most of the other USB cards out there right now.

Not disappointed (so far so good). It installed without fuss (10.7.3) and works like you'd expect (no-brainer USB).
The RAID setup is more complicated, but nothing to fret over.
The interface works with Safari, and is not that difficult to use (it's just like their other cards, in fact - PC or Mac). A bit clunky for a simple card like this one, but it gets the job done. The RAID 1 support makes this card a good option for external backup.

I have no complaints about the performance (RAID 1) - no noticeable difference between using this card and the Mac's internal bays (which is saying quite a lot for USB-related storage).
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Verified Purchase
WARNING - if you ever use Sleep mode on your Mac Pro, DO NOT GET THIS PRODUCT. The USB 3.0 driver provided by HighPoint Tech does not work properly to support Sleep mode.

From HighPoint-tech.com's own website on Apr 28, 2012:

"The RocketU currently does not support sleep mode in a Mac Pro. We are researching this issue and will provide the fix at later."

That message is several months old, so it is apparent they won't or can't fix the problem. I find it inexcusable for any company to package a Mac specific product that does not support somethings as standard Sleep mode. Your Mac Pro will simply refuse to sleep.

To make matters worse, there is no easy way to uninstall their driver.

Reviews here and elsewhere seem to indicate that this board is the best available for USB 3 on a Mac Pro, and the board does in fact seem to work okay on different USB 3 devices. But to break Sleep Mode is simply unacceptable.

I would recommend looking for a different solution.
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Highpoint has a good reputation in Mac circles, so this card looked like an ideal upgrade for my older Mac Pro (2009). USB 2.0 is fine for flash drives, but pathetically slow for any major data transfers. I was not disappointed - it is an easy, affordable (by Mac standards) way to add USB 3.0 support to Mac systems. RAID was a pleasant surprise.

Initially, I didn't even realize this card supported RAID, and almost confused this product with the "A" model (Highpoint uses "AM" to refer to Mac-only cards). Be careful, as some retailers apparently haven't bothered to read the product descriptions - they are not the same thing.

RAID 1 is a good option for a card like this. It's a good backup solution on the cheap. Their RAID utility seems to work off any browser (Safari works fine) and was pretty simple to use. Really, despite Highpoint marketing the card as an upgrade, it offers a lot more than competing models - I would definitely recommend this product for other Mac users.
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Verified Purchase
Card was easy to install and tech support was responsive (within 24 hours as advertised). However, I bought this adapter specifically for reading memory cards. It's not stated anywhere on the Highpoint sight, but his card only works with drives, and not card readers. I had to contact the tech support to find that out. I expect a USB adapter to be fully USB compatible, unless otherwise stated. I returned it and got the Sonnet Allegro which works great with my Sandisk card reader. I also noticed that with the Highpoint, that even though the driver seemed to install successfully, the System Profiler did not list any new USB devices under the USB device tree. The Sonnet does list the USB 3.0 Bus.
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Verified Purchase
Although the sales copy says it's "The Industry's First PCI-E Gen 2 x1 USB 3.0 RAID HBA for the Apple Mac Pro and OS X Operating system", it will not work in OS 1-.7.5 or 10.8 machines.

Highpoint finally admitted in a support message that "This card doesn't support OSX 10.7.5. Currently there is a technical issue needs Apple design team to fix. We've filed the bug report and still wait for Apple's reply."

When pressed, HighPoint blames the card's limitations on Apple again;

"The ball is on Apple design team whether they want to fix the bug or not. From Apple's reply, the bug won't be guaranteed to be fixed. Currently we don't have RU series HBA that can work in OSX 10.7 and OSX 10.8.x".

Highpoint will not accept a return, nor will they offer to issue credit toward the purchase of other drives, RAID products or even cables.

The manufacturer seems to be in denial that their product does not work on current Mac OS systems, and they have not corrected their marketing materials to address this limitation.

La Cie and Sonnet claim to make compatible PCIe to USB 3 cards, but I will carefully research these items before I buy;
* The Sonnet card is the USB3M-E, and Sonnet's website claims Mountain Lion compatibility.
Sonnet Allegro USB 3.0 PCIe Card (2-Ports, Macintosh/Windows) USB3M-E
* Amazon's listing of the "LaCie USB 3.0 PCI Express Card" suggests Mac compatibility, but LaCie's data sheet only says it works with Windows XP, Windows Vista and Windows 7. Am waiting for a clarification from their Tech Support office.
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RocketU HighPoint Dual USB 3.0 for Mac Components
This item: RocketU HighPoint Dual USB 3.0 for Mac Components
Price: $59.99
Ships from and sold by Amazon.com

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