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Roku HD Streaming Player

by Roku
| 13 answered questions

Available from these sellers.
  • Start watching movies on your TV in seconds using your high-speed Internet connection
  • Featuring the largest collection of instant streaming movies and TV shows, from Netflix, Amazon VOD, and more
  • Built-in wireless (Wi-Fi) and wired Internet connectivity.
  • Plays High Definition as well as DVD-quality video. Works with any TV.
  • Sets up in 5 minutes. Simply connect to your TV and to your high-speed Internet service. Does not require PC for streaming.
  • Built-in wireless (Wi-Fi) and wired Internet connectivity
  • Plays High Definition as well as DVD-quality video
See more product details
1 new from $249.99 2 used from $39.00
Is this a gift? Please note that this item ships in its own packaging and cannot be gift-wrapped or concealed.

There is a newer model of this item:

Your Music Is Now on Roku: Register your Roku with Amazon Cloud Player and you can listen to your music on your home entertainment system, instantly. Learn more.

Learn About Internet-Ready TVs and Devices
Learn About Internet-Ready TVs and Devices
Download movies instantly, check your Facebook page, stream music, and more from the comfort of your living room. Find out how to get your TV connected. Learn more


Product Information

Technical Details
Brand NameRoku
Item Weight7.2 ounces
Product Dimensions4.9 x 4.9 x 1.2 inches
Item model number2000C
Color NameBlack
  
Additional Information
ASINB00426C55G
Best Sellers Rank #32,347 in Electronics (See top 100)
Shipping Weight2 pounds
ShippingThis item is also available for shipping to select countries outside the U.S.
Date First AvailableSeptember 22, 2010
  
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Read about our customers' top-rated streaming media players on our Streaming Media Player Reviews page.

Product Description

From the Manufacturer

NETFLIX, AMAZON INSTANT VIDEO, FLIXSTER

Roku is a little box that allows you to instantly stream tons of entertainment on your TV. Watch over 100,000 movies and TV shows from Netflix, Amazon Instant Video, Hulu Plus and more. Listen to music on Pandora, or listen to your own iTunes playlists. Watch major sports, news, or original Internet programming. It's all available whenever you want it.

Now smaller, more powerful, and more affordable, the all-new Roku HD delivers high-definition entertainment instantly to virtually any TV in your home over your wireless network. No wonder Roku is the best selling streaming player ever.

  • It's really easy. Be up and running in 5 minutes. Roku works with any TV.
  • No PC needed. Roku connects to your high-speed Internet connection wirelessly (or via Ethernet, if you insist).
  • No extra monthly bills. Use your existing subscriptions (like Netflix or Hulu Plus), or enjoy free and on-demand content (like Pandora, Flickr, and Amazon VOD).
  • It's always getting better. Roku is constantly expanding its library of streaming entertainment, so there will always be something new to watch.



NETFLIX, AMAZON VIDOE ON DEMAND, FLIXSTER

What can you do with Roku?

Roku simply brings the largest selection of streaming entertainment choices to your TV.

Over 100,000 movies and TV shows to watch instantly—from Netflix, Amazon Instant Video, Hulu Plus and more.

Premium sports.The top leagues like Major League Baseball and the National Hockey League. The main events from UFC and more.

The best tunes. Personalized music from Pandora or MOG, your own iTunes playlists, or radio from around the world.

Plus, tons of other choices, from major network news and original programming to photo and video sharing. More are added every day, so your Roku will always have the most, and the best, in instant entertainment.

The Best Netflix Expereince
Netflix and Roku: the original instant movie partnership

Over 2 years after the launch of the first Roku Netflix player, Roku still delivers the best combination of streaming movie performance and price. With your Netflix membership, choose from over 20,000 movies and TV episodes to watch whenever you want — including thousands in HD. You can browse, search, and play from your couch, not from your PC. Plus, there are no extra monthly or yearly fees.



Roku HD with HDMI

How Roku works

Setting up Roku is as easy as 1-2-3
  1. Plug it in. Roku is compatible with virtually any TV
  2. Add it to your home network. Whether your home is wireless or wired, the helpful on-screen instructions make it a cinch.
  3. Enjoy! Choose your entertainment, and control it with the handy remote. (Popcorn sold separately.)
Included with the Roku HD Streaming Player
  • Remote control
  • Two AAA batteries
  • Audio/video outputs: HDMI, Composite A/V (red/white/yellow)
  • Connectivity: Wireless (802.11 B/G), Ethernet
  • Composite (red/white/yellow) A/V cable
  • Power adapter
  • Getting Started guide
  • One year manufacturer warranty
What you need

To use Roku, you need a high-speed Internet connection with a speed of at least 1.2 Mbps (such as mid-level DSL). For HD video, we recommend 5 Mbps (if you're not sure what your speed is, go to www.speedtest.net and run the simple test). You may also need a wireless or wired router if you cannot connect Roku directly to your cable or DSL modem. Oh yeah, you also need a TV.

Choose Your Roku

 
Roku HD

Roku HD

Roku XD

Roku XD

Roku XD|S

Roku XD|S

Works with virtually any TV (standard definition or HD)
yes
yes
yes
Plays high-definition video (720p)
yes
yes
yes
Built-in wireless (Wi-Fi), plus wired (Ethernet) connector
yes
yes
yes
HDMI video output for HDTVs
yes
yes
yes
Plays 1080p HD video
yes
yes
Enhanced remote with Instant Replay
yes
yes
Extended-range Wireless-N (b/g/n compatible)
yes
yes
Dual-band wireless technology--the latest standard
yes
Component video and optical audio outputs
yes
USB port for playing stored photos, music, and videos
yes

Product Description

Roku is a little box that allows you to instantly stream tons of entertainment on your TV. Watch over 100,000 movies and TV shows from Netflix, Amazon Instant Video, and more. Listen to music on Pandora, or listen to your own iTunes playlists. Even watch major sports, news, or original Internet programming. It's all available whenever you want it. Now smaller, more powerful, and more affordable, the all-new Roku HD delivers high-definition entertainment instantly to virtually any TV in your home over your wireless network. No wonder Roku is the best selling streaming player ever.


Customer Questions & Answers

Customer Reviews

Very easy to set up, very easy to use.
L. Wise
There are many channels to choose from including Netflix, Hulu+, MLB and even, with a little work, PlayOn (which gets you even more video services).
David Risner
Three (3) emails to Roku customer service asking about no subtitles.
T. Wintroub

Most Helpful Customer Reviews

133 of 138 people found the following review helpful By Cynthia on January 8, 2011
I purchased a Roku HD Player from Amazon.com on June 3, 2010. After five months of use, the unit began malfunctioning. It would not stream movies. I contacted Roku's technical support people. They walked me through several tests (both of the unit and my wireless router), and they decided that the unit was defective. I shipped the unit via UPS per Roku's return protocol on December 23, 2010. It was insured for $100. Roku claimed it did not receive the unit. I provided them with a copy of the Proof of Delivery slip that I obtained from UPS. I have contacted Roku's support center more than three times about this issue, and I still have not received a replacement unit.
I began to do some research on Roku, and I discovered that many other customers have had the exact same problem. They tell the customer that the defective unit was not received. When proof of delivery is provided, they refuse to give a firm date as to when the replacement unit will be sent out. Roku also makes the customer pay the shipping costs to return the defective unit.
If Amazon.com provides a buyer protection plan, I suggest you purchase it because you WILL have problems obtaining a replacement directly from Roku. My unit is still under warranty, and Roku has not fulfilled its obligation as stated under its warranty agreement.
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120 of 124 people found the following review helpful By Norm Birndorf on October 16, 2010
CHANGES SINCE INITIAL REVIEW;

1.The Roku has both composite and HDMI outputs; only composite cables are furnished. You'll have to buy an HDMI cable if you want to use the HDMI output. If you use the composite output, the image will be degraded vs HDMI. HDMI cables are much cheaper from amazon than a local store where they tend to be pricey.
2. You now must register the Roku at it's site before moving along to register the device with Netflix or other channels.
3. Before you can register, Roku also now also demands your credit card information in case you purchase other pay channels from them.

Comment: Those that have given bad reviews based on Roku's service support; well, they are right. The support is outsourced to Mumbai or somewhere in India, and support on warranty is just awful. Dealing with them may drive you nuts. There is no way of contacting Roku headquarters in the US to complain or get help. The phone number given on their website doesn't work. If you buy this device and it fails, you may possibly have to treat it as a throwaway. It pays to get it from Amazon or another supplier that has return privileges for at least a month in case it fails. As with most electronic devices, the majority of failures will happen within the first several days.

INITIAL REVIEW AS FOLLOWS;

OUT OF THE BOX;

Comes with the basic unit, Composite cables (pretty useless), power supply, remote, a very minimal setup guide, and batteries for the remote.

WIRELES SETUP:

Wired ethernet is also an option.
1. There is some plastic film to peel off. Plug the unit in and connect your HDMI cable, composite cabling (or component cables-older Roku's) to your TV or HD AMP. Turn your TV and amp on and set the correct inputs.
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252 of 276 people found the following review helpful By JB on October 15, 2010
I bought this Roku player and it completely died 35 days after I received it. It's easier to pass a kidney stone than deal with Roku's outsourced customer service. If you can get past spelling your name 10 times, you're told that you have to send the box back before they will send you a replacement...BUT..when they send you the RMA email (with the number you have to put on the box), they tell you they are first sending the replacement along with a pre-paid label to then send the broken box back. You wait three days for FedEX to deliver the replacement and when it doesn't come you call for a tracking number. After repeating your name another 10 times and the RMA number about 5 times,(seriously lots of folks in India speak perfect English but not the ones hired by Roku) you're put on hold for 10 minutes only to be told that you're supposed to send the box first before the replacement is sent. But of course, you wouldn't want to do that because the RMA email says they are sending the replacement first. If you had sent the broken player back first, they will no doubt tell you that you must have already received the replacement BECAUSE THAT'S WHAT THEIR STUPID RMA EMAIL SAYS.
Fortunately for me, Amazon's stellar customer service came through and agreed to let me return the device.
When the thing works, it's pretty cool but if it breaks - good luck. I'm going to look for an alternative - I don't trust a company who's product fails in 30 days and doesn't provide the decent customer service necessary to rectify a pretty simple problem. LET THE BUYER BEWARE.
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26 of 27 people found the following review helpful By Patrick Linehan on December 6, 2010
I bought a Roku HD less than a year ago. About a month ago, the Wi-Fi stopped working. I searched around the forums and realized that it was a known issue, so I called Roku for a replacement.

After repeated rounds of helping them debug the problem, they decided I was worthy of a replacement. The replacement came and... surprise!... the device did not work in HD mode.

I called them again to get support, and got a total runaround. Every support person I spoke to advised the same tricks again and again. When I would call back, I would get the same script over and over. I then tried their email support, and it was even worse. They appear to have a very hard time tracking the same conversation between emails, because each email was like I was talking to a new person.

Finally, I called and asked to talk to a manager. I was told the manager would call me back in 30 minutes, but no luck. Over two hours later, I called back and got run through the same scripts as before. Eventually, they tried transfer me to a manager, but instead they disconnected me. (FYI call quality to their call centers is absolutely terrible. They appear to be using the cheapest VoIP possible.) I called back and eventually talked to a manager, and he again wanted to run me through the same scripts.

He told me the problem was my TV (absolutely false, as evidence by the fact that the TV worked with the original Roku just fine), that there was no problem at all, that I should just use composite cables instead of HDMI. Then, when he finally agreed to send a replacement, he asked if the Roku was still under warranty... long story short, the warranty had expired since the replacement was sent, so he was going to deny me replacement of the faulty replacement!
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