Top critical review
62 people found this helpful
Excellent chicken, if you like BBs in your food
on April 4, 2008
First, let me say, this cooker makes the best darned chicken I have ever had. However, the first time I used mine, numerous BBs appeared in the drip tray. Thought it was a fluke but there they were the second time as well. Small metal balls, that could be lead for all I know. I tried calling the 800 number on the back of the oven, only got voicemail, and no return calls. I tried the customer service email and fax that came with the oven - undeliverable. And I have been trying to get response from Ronco ever since. So, great product if you get one that works, but be advised, if you need support, you're pretty much out of luck.