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3 of 3 people found the following review helpful:
4.0 out of 5 stars
Useful Overview---But that is it,
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This review is from: Root Cause Analysis : A Tool for Total Quality Management(H0701) (Hardcover)
I bought this book as a review book over Christmas. While it is useful in outlining the advantages and disadvantages of each method there are few examples. This book will be useful for your second shelf but did not earn a place in the top shelf. "Quality Improvement Tools and Techniques" by Mears fills that spot. However, Mears' book does not cover RCA in any detail at all so this book still earns a place in the second shelf. A much better book for RCA would be Smith's "Reliability, Maintainability and Risk: Practical Methods for Engineers." He provides more examples, which are the best way for engineers to learn. I do not keep it in the top shelf because it is too detailed. If you want an overview, Wilson's book may be useful; when you get confused, go to Smith.
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Root Cause Analysis : A Tool for Total Quality Management(H0701) by Paul F. Wilson (Hardcover - Sept. 1993)
$73.00
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