Customer Reviews

Rose Elegance Premium Long Stem Red Roses - One Dozen Red Roses

5 star:		(3)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(1)

 

 

Superman has nothing on this company! They saved my marriage from a massive Valentine's blunder. Late on 13 Feb I realized that Valentine's Day was the next day and had yet to order anything for my beautiful wife. I placed the order and an hour later was contacted by the seller who relayed to me that she would be able to get the flowers delivered tomorrow as opposed to the 15th. This company is extremely professional, reasonably priced and very accessible. I highly recommend them for any floral arraignments no matter the occasion.

I have probably used this provider 20 times over the last 7-8 years- flowers for sympathy, Valentine's Day, anniversaries, just because, you name it, I have sent flowers. I initially used 1800Flowers because I have a discount via my employer but I continued to use them because I can depend on them to provide great flowers that are fresh, beautifully vased and wrapped, and on the day and time I had requested.
Granted, I could have bought flowers for less- shopped the internet and thrown the dice, but, I will pay a bit more to guarantee delivery and quality. Never disappointed. I just ordered Valentine's Day roses for 2012- I trust that they will arrive as pictured on the correct day. No need to go elsewhere... period. the end.

Flowers were beautiful and very fresh. Delivery person was polite and pleasant to deal with.

Below is a note that I sent to 1-800-Flowers regarding a recent order that I made on their website (through Amazon). 1-800-Flowers first presents you with a reasonably priced item for sale, then they slap you at the end with a last minute service fee that is equvalent to 1/3 the cost of the item. This is just plain wrong. If I did not need the item, I would have gone to their competitors. My issue is not with the product, but with the business practice. You be the judge:

Good Day,
I just placed an order with your company, the confirmation number is attached. My reason for contacting you is to raise my displeasure with the pricing. As you can see from the details below, the "service charge" is 1/3 of the cost of the item that was ordered (there was no previous mention of a $20 service fee). I do not see why you believe that this type of "bait and switch" online tactic wins repeat business (I am assuming that you are competing for loyal customers). If you are going to sell reasonably priced items, you should not surprise the customer at checkout with excessive fees. These actions only reduce the value of the product and of the service in the customer's opinion. Thank you for your kind attention.
Order Summary
Merchandise Amount:
$59.99
Discount Promotion Code xxxxx:
($5 discount has been applied to your order )
-$5.00
Service Charge:
$19.99
Sub-Total:
$74.98
Tax:
$0.00
Order Total:
$74.98
Flowers by 1800Flowers - Rose Elegance Premium Long Stem Red Roses - One Dozen