This book, under a slightly different title, is a reissue of Rosina Harrison's 1976 memoir,
Rose: My Life in Service Recollections of Life in One of England's Grandest Households. This is a repeat of my review for it:
Rose Harrison's memoir might be of interest to fans of Downton Abbey, even though her experiences occurred a generation later. Rose's longtime employer, Nancy, Lady Astor, was, like Downton's fictional Cora, an American heiress who married into the British aristocracy. Rose, who served as Lady Astor's personal maid for 35 years, was a Yorkshire girl, born in a village near the town of Ripon.
While much is left unsaid, Rose gives plenty of fascinating details of the daily working life of a lady's maid in pre-war, wartime, and postwar Britain. In the first chapters she describes her childhood, education and home life and motivation for her decision to go into service - service as a ladies maid in particular, and why, with that as a goal, it was not a good idea to start out as a housemaid or kitchenmaid. She started out as a "young ladies' maid" - serving the daughter(s) of a household in 1918, then moved up (in both status and pay) to ladies' maid. Her motivations for changing employers and how it was accomplished are also discussed (her account of taking leave of her second mistress, after 5 years, is stunning). She entered service to the Astor's in 1928 and retired with a pension in 1964, on Lady Astor's death.
She describes her duties in detail for all three employers (two prior to Lady Astor). Though Rose worked upstairs, she had duties that took her below stairs, and she ate her meals there. She describes the inner-workings of the servant's halls, both at home and at other homes they visited (Particularly interesting is the description, though brief, of what it was like when most of the fighting-age male servants were away during WWI). She also gives an account of her (mostly non-existent) social life. As Rose notes, her picture of domestic service is typical as far as how servants lived and the way houses were run, and that "only the personalities and small details were different." She doesn't say a lot about class divisions, but the subject does crop up.
If life at Cliveden, the Astor's country estate, their homes in London, and their handful of other residences, changed after WWI, it isn't apparent from the memoir. Rose had the responsibility of caring for Lady Astor's clothes (fashions are naturally well-described), her furs, and her jewelry collection, an awesome responsibility. She also covers fascinating details about things I had never even thought of, such as, does a maid see her lady in the bath? There's a lengthy section on houseparties and what it was like, for all the staff, preparing for them (especially Ascot). She worked with the Astor's famous butler Mr. Lee, and their almost-as-famous under butler Charles Dean, and frequently turns the story-telling reins over to them, by recounting stories they told Rose of service in those prewar days. She describes some of the duties of Mr. Lee, as well as 2nd footman Gordon Grimmett, and other male staff: "odd-men," "linkmen (who called for the carriages/cars at parties), and decorators (the gardener who had charge of the flowers inside the house). She also discusses the human machine that was the chef and kitchen staff. She is fairly mum about leisure time (such as it was) below stairs but does describe the servants' Christmas fancy dress dances at Cliveden (attended by the family, as was typical), the huge Christmas tree in the hall, and presents for all the staff.
As Rose notes, the book is no Astor tell-all, which is not a bad thing. I wish at times though that she would give more detail about her own personal life, such as her 9-year engagement, and her sister Olive going into service as a housemaid, which is referred to a couple of times but no other information. A chapter called "Coming to Terms with my Job" is interesting as it's the closest we get to what Rose's feelings and emotions were about working for the often `difficult' Lady Astor, and describes what it was like in unflattering detail. She describes her relationship with each of her ladies, but of course Lady Astor in greater detail than the others since they were together, every day, for 35 years. There is a chapter about other members of the Astor family, particularly the children, seen through the eyes of their longtime nanny; a chapter on life during WWII; a chapter on travel (which is also referred to throughout the book), and "Last Years," describing life in service after WWII, Lady Astor's retirement from public life, her declining years and death.
Though Lady Astor was a controversial figure in later years, Rose tells the story from her perspective, not as a political or social commentator. But I wouldn't call it a whitewash either; while Rose clearly became fond of her lady, her description of Lady Astor for the most part could hardly be called flattering. I consider the book a must-have because I'm very interested in the subject of ladies' maids and there are very few published accounts of, or by any; Rose's memoir is the only one I'm aware of. Fortunately she is an engaging and funny storyteller.