Customer Reviews

82
3.9 out of 5 stars
Rothco 9691 Vintage Pathfinder Laptop Bag - Earth Brown
Size: One SizeColor: Earth BrownChange
Price:$41.49 + Free shipping with Amazon Prime
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451 of 466 people found the following review helpful
Hi Everyone,

This product is crap. The material is actually quite good but the buckles break since they are made of very brittle chrome or aluminum. But that is not what irks me. Listen to this....

When I asked for a refund, they were very nice and easy to work with. However, I had to pay for two defective bags to go back - scratch $11. Then when I did not get 100% of my refund, I asked why and they said it was for a 'restocking fee.' Then I got this email....get ready for it....

"Hello,

Thank you for your e-mail.

We did not charge or collect any tax. The refund was not complete because of the restocking fee. If you were to remove your negative feedback we can refund for the full item.

Please let us know if we can help with anything else.

Thank You,
Customer Service
ArmyUniverse.com:"

You gotta love it....bribe the customer to remove the negative review! That is a first for me. Actually, I am fortunate to have bought 2 bags since I can leave feedback on the defective first bag and the attempted bribe on the second! Whatever you do, gang, don't do business with these people. I am out a total of $30 because of these clowns. I won't be bribed.
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70 of 73 people found the following review helpful
on April 9, 2012
It is unfortunate that someone had such a bad experience with the seller. I can only speak from my experience with the bag itself. The material is rugged, the stitches are tough and very tight, and the buckles seem quite heavy duty. It took me a long time to find a bag I liked (quite picky), but this hit everything on my list! It looks sharp, the leather accents are a nice touch, and I feel like everything inside is nicely protected.

FYI - I had no direct dealings with the seller. It shipped on time and I did not need to return it.

***Update 4/11/2012***
After looking at the review from the person who had a bad experience with the seller, it looks like they ordered the Khaki bag which is sold through Army Universe. I got the Earth Brown bag through US Patriot. Just thought I should point out there are two different sellers.

***Update 7/25/2014***
Yes, two years later and this bag is still serving me well. Not only that, but nothing has started to come apart or tear. Maybe there was a bad run for some people, or they are using their's harder than me? It is still my main bag, which I take to work with me just about every day.
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26 of 27 people found the following review helpful
on June 7, 2012
I am a college professor. I used this bag to carry books, notebooks, and miscellaneous keys, wallet, cell, etc. to and from work while riding my bike. That's all. And yet within several months, it started falling apart. The clasps broke, the strap became raggedy, the material starting disintegrating. What a let down. Don't buy it!
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12 of 12 people found the following review helpful
on April 26, 2012
This is a good looking bag. Mostly canvas with some leather trim. Roomy with good sized and good number of pockets. It's also very sturdy.

Overall, I'm happy with it, but two things that could be improved. Both come down to padding:

1) The padding on the strap is pretty useless. If you put any amount of heavy stuff in the bag, it doesn't offer any protection.

2) It's listed as a laptop bag and I bought it for that reason, but the inside padding is almost non-existent. A laptop bag should at least have padding on the bottom for when you put it down. This one has none. I actually used the foam from the packing material for this. It's a hack, but it works. But I shouldn't have to do this.

I would give it a 3 1/2 because of these two, but since I use it everyday, like how it looks, and like it's quality, I'll round up to 4.
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12 of 13 people found the following review helpful
on February 26, 2013
The bag was great, but the buckles tended to stick. I thought I could deal with it, because the bag was so nice. However, after about a month of light use one of the buckles completely fell apart. Contacted Amazon and am returning for a refund.
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10 of 11 people found the following review helpful
on July 29, 2012
The style of this bag was great, and it did it's purpose for the first couple days of school. Unfortunately, after about a week of use, some of the metal rings started to break off. I guess I got what I paid for.
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4 of 4 people found the following review helpful
on June 26, 2013
I purchased this item despite poor reviews by other customers. It is a very functional, stylish bag. As it is, the clasps, after only one year, have fallen to pieces. Fine if you will use rarely for light loads. Not helpful for regular use with books and/or laptops.
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7 of 9 people found the following review helpful
on February 8, 2012
Was looking for a laptop bag that was rugged, durable, and a man can carry that looked good. Been using for about 2 months now and am very pleased with purchase. Pockets for storage, plenty of room, and heavy duty clips/strap. I can see it lasting for a while. Can't beat the price as well. Even if it didn't last years (which I doubt) I would buy another.
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2 of 2 people found the following review helpful
on March 3, 2013
The only issue I have with it is its closures. The closures make accessing the contents difficult at times. The compartments inside don't have individual pen holders either.
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2 of 2 people found the following review helpful
on December 4, 2012
I've had one of these bags for over a year now, and it's a great bag. The parrot clips take a little getting used to, but once you've used them for a few weeks they're natural. The bag is the perfect size for my 15" laptop, with a padded lining for the laptop pocket, and I can shove books and power cords into the two smaller pockets on the front. There's also a zipping thing on the side that can hold my wallet and keys if I don't want them in my pocket.

A perfect laptop bag that also looks pretty cool.
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