Customer Reviews

Rowenta DE880 Commercial Professional Iron, DE-880

5 star:		(2)
4 star:		(0)
3 star:		(0)
2 star:		(1)
1 star:		(4)

 

 

I have owned Rowenta irons for years and have to replace them about every 5 years but I don't mind they are GREAT except for this one. Bought one and had to return it -- bought a second and the same thing -- they leak (maybe pour is a better word) from every end. Just bought a 480 -- keeping my fingers crossed!

I've looked at irons carefully over these last few weeks. Rowenta and Siemens were my finalists. Rowenta is simply the top brand in irons from my research.

I bought this at Bestbuy, which has a no-hassles extended warranty for 2 years. That gives you peace of mind in case of leaks. Whether your iron leaks, I think is simply an issue of quality control. (In my case, unfortunately, the Siemens actually leaked!) But I think it's a question of getting a good one out of the box.

Good irons at this price level have lots of great features: vertical steam, stainless steel plate, good temperature control, and lots of power (usually 1400 watts and up)

BUT, the secret: WEIGHT. The heavier the iron with those features, the more expensive it is.

In Rowenta's case they have a model above this one. The DX-9800, but it costs $40 more and is only marginally better.

Instead of this models 3lb 13oz, the 9800 is 4 lb. And the higher model has a slightly bigger tank. (13oz vs. 12.5)

The weight of this iron is not felt once the iron is on the table. Then it makes ironing simply a breeze, instead of a slow chore.

I highly recommend this model for its features and value for the money. It's expensive, but it's very well-made and it saves time.

We've tried a number of irons in the past few years and this is the best. The heat settings, shape, steam function and all the other features on this model are fine, but its weight is what makes it most effective. One pass over clothes usually does the trick. Definitely worth the money.

I have owned my Rowenta commercial professional item for about a year and a half and we probably used it once to twice a week and stored it in a typical fashion. Last week as the iron was heating there was a loud pop as sparks and smoke started flying from the back of the iron (on the cord where it meets the iron). It blew the fuse in the house and left black soot everywhere. Luckily I was there to unplug it. I called Rowenta customer service and was told that he fault was mine, but as a one time thing they would replace the cord on the iron. Why would I want that iron back? I was very disappointed with customer service - I will never buy a Rowenta again!

My wife and I had two Roweanta irons one as a wedding gift and one we brought ourselves. With the price you would think that you were purchasing a high end iron but it is not. Dont try to iron anything white or the brown water it spits out on a constant bases will ruin your garment. And lets not talk about how much the piece of trash cuts off. I think both irons lasted for about 1 1/2 years which doesnt say alot. I see quite a few other posts with same senitments as far as performance..wish I would have read these posts prior to buying. BUYER BEWARE!

I purchased this "high-end" iron a little over three years ago, and was initially pleased with its performance. However, after only two years of relatively light service, the thermostat failed and it would no longer heat up. As it was out of warranty, I paid $32 for a repair (about 1/3 the cost of the iron) and it was in the shop for about two weeks. Less than a year later, the same problem occurred. The warranty on the repair was only six months.

I contacted Rowenta over what I considered to be a defective product. Customer service offered me a very piddling rebate toward purchase of a new Rowenta.

Instead, I bought a Black and Decker D2030 at less than half the price and it performs at least as well. I would never consider another Rowenta due to the quality issue and poor customer service response.

Very small water tank. Doesnt iron too well either. For the price it is a total ripoff.