Customer Reviews

Rowenta Jasper Morrison Toaster

5 star:		(1)
4 star:		(2)
3 star:		(1)
2 star:		(2)
1 star:		(12)

 

 

I purchased this toaster on April 3 2007 after reading a humorous article in the New York Times Style magazine by the Samurai Shopper, S.S. Fair. It failed yesterday two days after six months of light use. It just "BIP" continuously without turning on the Toaster.

It is a beautifully designed object by Jasper Morrison. (By the way, the JW website has posted warning of electrical failure on all the Rowenta electronic appliances it designed, the toaster, the coffee maker and the kettle.)

It has 7 levels of browning and a drawer for easy cleaning of crumbs.

It was manufactuered in France, not Germany.

Its poor manufacturing quality does not justify the high price.

I love Rowenta products and have been extremely pleased with everything I own from this manufacturer. My last Rowenta toaster lasted over 10 years without any problems. However the Morrison designed toaster stopped working after only 1 year of light use. I am extremely disappointed considering the price of this toaster Jasper Morrison Toaster by Rowenta Germany.

I don't often pan a product, but at this high selling price, it doesn't begin to measure up with the most basic function of a toaster - evenly toasted bread. It produces very uneven heat across the surface of the bread with a hot band horizontally across the middle, only lightly heated on the bottom, and lightly toasted at the top. This becomes more evident at every setting greater than the lightest two. The basic design of the heating element is flawed with one hot rod extending horizontally across the center of the bread and reliance on polished reflectors behind the rod to reflect and distribute the radiant heat of that rod across the top and bottom of the bread. Instead of using small heating wires across the entire surface, as in almost every toaster since the dawn of electricity, this slick design attempts to improve on the proven and fails. Sorry, but it's been an expensive lessen in relying on a name brand - I like their irons - but, not always getting what you pay for.

Just like everyone else, my Rowenta toaster also failed after approximately six months of use. All I get from it is that dreadful blip sound whenever I turn it on. I also had to suffer two Jasper Morrison kettles before giving up on that too. Stay away from the Jasper Morrison line of Rowenta products. They may look cool, but they are way way too expensive for a product that functions only adequately for it's ridiculously short life span.

Horrible product...first one didn't function after 3 months, the replacement lasted about 6 months. Just continuously beeps. A $150 for a toaster that doesn't work? Rowenta should refund the purchase price for this product.

A beautiful and pleasing object that worked fine for about 18 months, then packed up when one of its heating elements went phut. (They're wired in series, so if one goes, the other is useless. Doh.) OK, I thought, it happens; let's just get a replacement element from Rowenta. Forget it. I was told by Rowenta's main agent that the toaster was "obsolete" and Rowenta were not supplying any spare parts for it. Attempts to contact Rowenta HQ proved fruitless.

Be warned!

I think my title pretty much says it all: this toaster is overpriced junk. (Looks great, though!)

My two toasters lasted about 18 months. One I had in a rental unit does nothing but beep, the other beeps and will, if I persist, toast, but I fear it is just a matter of time before it gives up too. I spoke to Rowenta this am. They professed ignorance of any problem with their toaster, said they no longer sell it, and if it is older than 12 months tough luck - So there it is. A once respected company, whose irons and steamer I own, but in future will look around at the competition, loses its good name. Obviously a design flaw. I feel I have been completely taken in. (Incidentally this is my first written review. Thanks for giving me the opportunity to express my opinion) Rowenta-Morrison Collection: Toaster TL 9020

Like many others here, our Rowenta Jasper Morrison toaster failed after about a year of light use. Because we loved the look of it so much, we paid almost $80 to have it fixed, only to now have it fail again, after about a year. Rowenta should recall and replace all of these machine. They are worthless. What a shame.

Pretty toaster which produces irregular results. Burns edges of thin slices of bread. Tiny nylon feet fell off during first week. Rowenta wanted me to send the toaster to their repair facility so they could glue on two 25 cent nylon feet which aren't available to the consumer. Product not being sold any more by Rowenta. Eventually they suggested that I go to a hardware store to find nylon feet that fit.