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18 of 18 people found the following review helpful
on October 6, 2007
I purchased this toaster on April 3 2007 after reading a humorous article in the New York Times Style magazine by the Samurai Shopper, S.S. Fair. It failed yesterday two days after six months of light use. It just "BIP" continuously without turning on the Toaster.

It is a beautifully designed object by Jasper Morrison. (By the way, the JW website has posted warning of electrical failure on all the Rowenta electronic appliances it designed, the toaster, the coffee maker and the kettle.)

It has 7 levels of browning and a drawer for easy cleaning of crumbs.

It was manufactuered in France, not Germany.

Its poor manufacturing quality does not justify the high price.
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11 of 11 people found the following review helpful
on March 19, 2008
I love Rowenta products and have been extremely pleased with everything I own from this manufacturer. My last Rowenta toaster lasted over 10 years without any problems. However the Morrison designed toaster stopped working after only 1 year of light use. I am extremely disappointed considering the price of this toaster Jasper Morrison Toaster by Rowenta Germany.
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8 of 8 people found the following review helpful
on April 19, 2008
I don't often pan a product, but at this high selling price, it doesn't begin to measure up with the most basic function of a toaster - evenly toasted bread. It produces very uneven heat across the surface of the bread with a hot band horizontally across the middle, only lightly heated on the bottom, and lightly toasted at the top. This becomes more evident at every setting greater than the lightest two. The basic design of the heating element is flawed with one hot rod extending horizontally across the center of the bread and reliance on polished reflectors behind the rod to reflect and distribute the radiant heat of that rod across the top and bottom of the bread. Instead of using small heating wires across the entire surface, as in almost every toaster since the dawn of electricity, this slick design attempts to improve on the proven and fails. Sorry, but it's been an expensive lessen in relying on a name brand - I like their irons - but, not always getting what you pay for.
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6 of 6 people found the following review helpful
on July 25, 2008
Just like everyone else, my Rowenta toaster also failed after approximately six months of use. All I get from it is that dreadful blip sound whenever I turn it on. I also had to suffer two Jasper Morrison kettles before giving up on that too. Stay away from the Jasper Morrison line of Rowenta products. They may look cool, but they are way way too expensive for a product that functions only adequately for it's ridiculously short life span.
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6 of 6 people found the following review helpful
on April 14, 2008
Horrible product...first one didn't function after 3 months, the replacement lasted about 6 months. Just continuously beeps. A $150 for a toaster that doesn't work? Rowenta should refund the purchase price for this product.
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4 of 4 people found the following review helpful
on September 9, 2012
I have a Jasper Morrison Rowenta toaster since 2004. The first one I have had lasted 4 months! That was exactly the same sort of problem that I have read so often: a constant signing tone and then the lifting mechanism which was staying down. What a deception for a so beautiful piece of design! I was fortunate enough that the guaranty was still applying. I have sent it to the provider and a few days later I received a brand new one.

That one has lasted 8 years, until a few weeks ago. I have desperately looked where I could get a new one. Unfortunately I have seen that it wasn't any more in production and I was concluding that I had no choice to get rid of it. This was a painful conclusion because I like it so much! The design is so wonderful and I could not realise to have another piece beside my Rowenta coffee machine also by Morrison.

So I had nothing to lose trying to have it fixed. This is what I have done. This was some sort of desperate action.

My repairman opened it without any difficulties. He told me that it was a beautiful mechanism with a hint of fragility. The secret: the motor is travelling with the lift which carries the toasts up and down. The electrical wires which link the motor to the main electrical alimentation are loosening with time and break. Something very simple to repair!

So I'm hoping that my "new-old" Jasper Morrison toaster will last another 8 years.

If you are in the Montreal area, my repairman is "La Patente" on Rachel Street.
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4 of 4 people found the following review helpful
on March 21, 2008
A beautiful and pleasing object that worked fine for about 18 months, then packed up when one of its heating elements went phut. (They're wired in series, so if one goes, the other is useless. Doh.) OK, I thought, it happens; let's just get a replacement element from Rowenta. Forget it. I was told by Rowenta's main agent that the toaster was "obsolete" and Rowenta were not supplying any spare parts for it. Attempts to contact Rowenta HQ proved fruitless.

Be warned!
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3 of 3 people found the following review helpful
on January 3, 2010
I love great design but only in the furtherance of practical functionality. Otherwise rather than intelligent design you only have vanity and vapidity. The Rowenta toaster designed by Jasper Morrison unfortunately is very much in the latter category. I so wanted to like this pretty white object - and I did so long as I didn't put any bread into it and expect to get toast out of it without having to raise the bread, rearrange, lower, raise, lower, raise, lower...and finally get the temperamental thing to get comfortable and do it's very simple job without further infuriating chirping. God knows how I managed to long ago resist hurling it out the window. Well finally after a couple of years of begrudging service it finally just died. I guess I managed to get my $ worth, it toasted lots bread in its time - a couple of slices several times a week though never without a fuss. I'm now trying to work out how to open it up and try and modify it...I came across all these negative reviews while looking for advice on dismantling online. Oh by the way, I have the kettle as well and although that works moderately well, it can sometimes not automatically turn off until the whole kitchen is filled with steam and you hopefully discover this before it boils dry - as it has a few times - I discovered it in the nick of time. I have a brilliant white Braun kettle in reserve somewhere, fast and trouble free. Equally I dream of perfect toast that can be produced without fuss by an appliance which has clean minimalist form.
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3 of 3 people found the following review helpful
on June 16, 2009
My two toasters lasted about 18 months. One I had in a rental unit does nothing but beep, the other beeps and will, if I persist, toast, but I fear it is just a matter of time before it gives up too. I spoke to Rowenta this am. They professed ignorance of any problem with their toaster, said they no longer sell it, and if it is older than 12 months tough luck - So there it is. A once respected company, whose irons and steamer I own, but in future will look around at the competition, loses its good name. Obviously a design flaw. I feel I have been completely taken in. (Incidentally this is my first written review. Thanks for giving me the opportunity to express my opinion) Rowenta-Morrison Collection: Toaster TL 9020
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4 of 4 people found the following review helpful
on December 23, 2007
I think my title pretty much says it all: this toaster is overpriced junk. (Looks great, though!)
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