15 of 15 people found the following review helpful:
1.0 out of 5 stars
DO NOT BUY THIS, unless you HATE yourself!, April 11, 2002
This review is from: Cinematic (CD-ROM)
I guess I realy can't say that this software [is bad], as I can't even use it, and forget about any kind of support. I picked up this software on Monday March 25th,installed it, and registered it Monday as well. I spent about 40 minutes making a killer movie, using most of the features that the software boasts, then it came time to save it, and it crashed, it will NOT save. So I went to the Roxio/MGI support page, and in order to get phone support you must BUT it. So I opted for free email support. Well, in order to send the email form you need a registration code that Roxio/MGI emails you after you register the software. Well, the code finaly came on wednesday March 27th (2 days later), and they asked me to send log files to them wich I did that night, and have done twice more since then, and all I have received have been Auto-responder emails, saying that someone will contact me. Today is April 11th (18 days later), and I have heard NOTHING, and my software STILL DOES NOT WORK! I have received NO Help from tech support, and the store will not take it back, since the box has been opened...
I recomend you buy ANYTHING BUT Cinematic...
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