Customer Reviews

Royal DA312 Combination Stripcut and Crosscut Shredder

5 star:		(1)
4 star:		(1)
3 star:		(0)
2 star:		(1)
1 star:		(6)

 

 

This shredder worked really well for about 2 weeks and then only worked if I banged on the basket and otherwise jiggled it. Now it rarely works at all. I'm giving up on it and tossing it.

Stopped working after 2 weeks. Had it worked on and it then stopped working 3 weeks after that. Ended up in the dumpster.

It worked for about 2 weeks fine, after which shredding became troublesome (and I used it only 2-3 times a day with 2-3 pages at a time, sparingly). After another month or so, the thing broke on me completely, and now I use it as a paperweight for the stack of unshredded documents, which I have to take to work and shred it there.
Do not buy this piece of junk!!!

After two months of ownership and very light usage, the machine doesn't work. I can't tell whether it is the safety switch or the on/off one. Nevertheless, it doesn't shred anymore. Stay away from this machine. You are asking for trouble if you buy one.

You're better off using scissors to cut your paper! I purchased this shredder over 1 year ago, and within the year it has been to the office repair shop 3 times! This last time, the repair shop had to ship this "shredder" back to the manufacturer because it was too much for them to handle. According to the repair shop, they had to return 4 of this models back for the same reasons. If you should happen to look under the shredder, you will notice that there are plastic "teeth". These teeth break off and jam the steel cutter rollers. Another thing about the steel cutter rollers, the space between the cutters on the roller is just enough so that the paper, which gets shredded, now will get caught between them. Then you have to "floss" the steel cutters every so often to prevent the automatic shut-off from turning off the shredder. Guess that's why the manufacturer only has a 1yr warranty.

Very noisy and the auto mode is not working after a week. Functional

A paper shredder is not really and exciting purchase however, I am very pleased with this one. The ability to have two methods to shred is quite smart. I would recommend this model for the home or small businesses. The bin for the shreds is quite large and convenient to remove for emptying. This was a feature that should be stress more in the verbiage describing this unit. It is a little bit loud however; it is a shredder. Put this model next to your desk to keep your privacy in your control.

It is a little noisy but it takes a good bite out of paper and can handle a good continual flow. I like its reverse and its full basket feature. I can't compare it to others but reasonably satisfied.

This shredder was nothing but a pain. The thing broke on me after about 1 year. Not sure what I'm supposed to do w/ the non-working, clunky thing now.