Royal Machines 1280MX Shredder 12-Sheet Heavy Duty Cross Cut Shredder with Auto Start/Stop

by Royal

Product Details

• Product Dimensions: 11.5 x 15.5 x 18.2 inches ; 17.5 pounds
• Shipping Weight: 26 pounds
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B0001ZJREO
• Item model number: 1280MX
• Average Customer Review: 1.1 out of 5 stars  See all reviews (15 customer reviews)
• Date first available at Amazon.com: April 28, 2004

Product Description

Royal Machines Shredder 12-Sheet Heavy Duty Cross Cut Shredder with Auto Start/Stop

Customer Reviews

Most Helpful Customer Reviews

17 of 18 people found the following review helpful:

1.0 out of 5 stars Good while it lasted - both times., February 4, 2005

By 

Dis Gruntled (Vadnais Heights, MN) - See all my reviews

This review is from: Royal Machines 1280MX Shredder 12-Sheet Heavy Duty Cross Cut Shredder with Auto Start/Stop (Office Product)

I would have to say that the shredder worked well for a while. It broke down after about 6 months and after submitting my return request in writing, after I had already emailed a copy of my original receipt to a customer service person, I received my return authorization by mail and shipped it back. I received my new one within 6 weeks which after a couple of months has totally quit working again with less than normal usage. I was surprized because I thought Royal was a quality company, but two strikes and your out...

11 of 12 people found the following review helpful:

1.0 out of 5 stars Junk, April 22, 2005

By 

Opinunated (USA) - See all my reviews

This review is from: Royal Machines 1280MX Shredder 12-Sheet Heavy Duty Cross Cut Shredder with Auto Start/Stop (Office Product)

I decided to ignore all the other bad reviews about this product and purchased this machine, figuring I might get lucky. It failed within one minute of use. I tested it first with some bulk mailings and then a CD through its CD shredding slot. It never ran again after the CD. Total run time was under a minute.

I'm glad it failed because now I'm forced to return it. I might have lived with the terrible ergonomics of this unit if it had not failed.

The ergonomics are just terrible: The paper slot is exactly 8 1/2" wide, so you must be very carefull about aligning the papers you wish to shred each and every time you insert them! Even worst is the fact that the paper slot reguires that you insert paper vertically. Now my waste paper basket is under my desk and there is not enough room to insert my trash vertically into the slot provided. Even if there was enough head room under a desk, you'd have to peer underneath your desk, each and every time that you wished to shred something.

It would be hard to design a worse shredder, ergonically.

I just purchased a shredder from Staples for $79.94 with free shipping (Identityguard 24 sheet item no.576954). It is a day old but already it seems far superior to the Royal. It also passed shredding a CD. Its paper slot is very wide and is at a 45 degree angle allowing me to insert paper easily into the shredder, which is under my desk. The one difference I have noted between this shredder and the Royal is that the Royal, during its brief lifetime, shredded things into smaller pieces. The Staples unit shreds paper into 1/4" strips that are also the length of the piece of paper. The Royal also shredded paper into 1/4" strips but also cut this strip into shorter pieces. So the Royal was more secure but for most home users who really cares.

If you are looking a shredder for a Doctor's office this is probably not the shredder of choice but a doctor's office should not be looking at $100 shredders. For most users that do not need a CIA quality shredder I am not sure the shredding method is important.

10 of 11 people found the following review helpful:

1.0 out of 5 stars Horrible shredder, April 20, 2005

By 

William P. Slepecki - See all my reviews
(REAL NAME)   

This review is from: Royal Machines 1280MX Shredder 12-Sheet Heavy Duty Cross Cut Shredder with Auto Start/Stop (Office Product)

When we got this thing it was great. it handled everything we threw at it beautifully and effortlessly. then after about 6 months, the containter was full, we turned it off, emptied the container, and it never powered back on again. i called royal and their help desk is a recording telling me to mail my reciept to a PO box in New Jersey to get the return authorization. forget that, i need a shredder, not to wait 4 months for them to get back to me.

so i called the local service center and talked to one of their repair techs. he told me its one of two things, the fuse thats soldered to the main board or the main board fried. reguardless, the labor warrenty is only 90 days so i would have to pay $48 an hour labor to fix it. the tech said he considers these disposable, use it till it breaks and buy a new one.