Customer Reviews

Royal Machines HT500X Shredder 5-Sheet Cross Cut Shredder with Auto Start/Stop

5 star:		(8)
4 star:		(2)
3 star:		(3)
2 star:		(3)
1 star:		(10)

 

 

My brother has this model and it works great. So I ordered it from from Target online and was displeased because it's not the same shredder. It's the same model number but it does not have the convenient clear button that allows you to clear the shredder of paper. So when it gets jammed, and it does, you have to unplug the shredder, remove the top and dig out the shreddings. It also refused to work after about 4 minutes of use and you must let it cool down for 2-3 hrs. So don't let the items you must shred build up or shredding it will be an all day affair. My brother's has gone for as long as 15 minutes without needing to cool down and he bought it at Target instead of online. It does however shred paper pretty well so I gave it 2 stars. Will be looking for another one soon but this time I'll make the trip to the store.

I got it from the seller, price_busters and it is the exactly same one as the picture. It works great. It can shred papers and even credit cards into unreadable small pieces. It works for up to 5 pages of papers at one time and has gone for as long as 15 minutes without cooling down. It is fairly quiet and even has an auto button to allow it to work only when it actually detects papers into it. You can also easily clear it when it's jammed using a reverse button. Furthermore, the trash basket is very easy to empty it and holds quite a bit. I even put a trash bag into it and throw away a whole bag. I am quite satisfied with it.

Bought at a local builders warehouse super sale for $13 and the 1st time I used it, I was amazed at the speed with one page so then I tried with five pages; it jammed and I had to reverse a few times. I finally got through that first batch but then it would not turn on automatically again. Turns out the small, limit switch that activates the shredder in the paper slot had gotten jammed backwards with the reversing. I was able to get it back in place and made it through two baskets of nicely shredded documents 2-3 pages at a time. A few weeks later, it jammed again and it took awhile but I was finally able to reverse and forward to clear the jam. However, the small, cheaply made limit switch was no longer part of the unit (it apparently got shredded!) and now I have a nice, $13 steel wastebasket, so I cannot complain. Bottom line: great for 1-2 pages at a time but forget junk mail with more than one page folded and still in the envelope, unless you open, unfold, and feed 2-3 pages at a time.

This product worked OK for 3 months then the shredder began to fall apart. There are little finger like pieces (that are breaking off) underneath the shredding area which began to collect paper and cause the paper to backup and jammed in the shredding mechanism. The more fingers that fall off, the faster paper backs up and gets jammed. So after every 10-15 pages I have to get out a pair of needlenose pliers and pull the impacted paper out of these tiny slots. It takes about 10 minutes of extreme frustration to unclog this clunker. That's about a minute a page. This is obviously completely unacceptable because if I had enough time to spend 1 minute to shred each piece of paper I would be paper mache artist.
Now, I just use it to store paper until I buy a new shredder. This product was a complete disappointment for me.

I've been using my shredder for more than 4 years, and I love it. I was looking around the websites because I just heard that shredders need to be lubricated, and I was looking for info about that.
I can't believe we're all talking about the same shredder! What are those people feeding it? I'm not sure a "5 page" shredder is accurate, because I think it will balk at 5 pages, unless it's tissue paper, and it wouldn't serve a business well, but I'm a happy shredder.

The first time I used the shredder I had a build up of papers to shred. It worked for about 10 minutes before having to shut down for overheating. After that first shut down, it was about every 5 minutes when continuously shredding. After that first day, I have used it only periodically for credit card offers, etc. It does a fine job when only shredding 1-2 sheets of paper, but any more than that really slows it down. For my general use, it is adequate, but I wouldn't recommend it for any sort of volume shredding. Another complaint is the mesh basket allows a lot of paper dust to accumulate on the floor around the shredder.

Seller was quite prompt in shipping the item--but it stopped working only a few weeks after I got it. I never even approached the "five pages at a time" limit.

I expected this "crosscut" shredder to make confetti of the papers I fed through it. Instead it slices paper into strips. My old, less expensive shredder already sliced paper into strips. The strips made by the Royal HT500X are a little shorter than the strips made by my old shredder, but it still would be possible for someone to reconstruct my checking account number from these strips.

I have had nothing but success with this product.

I use it to shred my mail, bills, junk mail, catalogs etc.

I have been thru 5-6 baskests full, it reduces the amount of bulky waste I have to dispose of, protects my accounts, and works great!

I bought this thinking it would do the job. I have little shredding to do. As it turns out, I used it once and it broke down. You can't see what wrong, so I took it back. My mistake was I exchanged it for another. Used the second one 3 times and then it broke down. Considering the whole thing a loss at this point. I didn't shredd excessive amounts of paper and there was no reason for it to stop working. Will probably spend more money and do a little more research next time.