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Rule#1: Stop Talking!: A Guide to Listening

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Listening seems to be the simpler part of communication, but good listening is rare. In a busy, noisy world, it's difficult to focus on one thing, even if a loved one or colleague is trying to convey something important. Linda Eve Diamond does a terrific job of addressing the undervalued art of listening with humor, skill, and an obviously wide base of knowledge. Offering techniques for speaking clearly as well as listening closely, Rule #1: Stop Talking! provides something for everyone, including tips on how to deal with those who abuse the relationship, such as scrip talkers and hate-mongers.

The most unique aspect of her book is her acknowledgement that listening provides more than practical benefits. Though clearer communication between coworkers leading to better efficiency and greater success is very important, equally important is the transformation of relationships when people feel that they are being heard. Everyone has something to say, and it's a very powerful thing to be the person who listens for it. Even those who consider themselves good listeners will benefit from Diamond's insightful advice, and enjoy her lively writing style.

enlightening, enjoyable, a quick read with a ton of great information, Terrific as a gift!