Customer Reviews

Russell Hobbs RHTT8W 1-2/3-Liter Electric Kettle with Glass Carafe and Tea Tray

5 star:		(6)
4 star:		(2)
3 star:		(1)
2 star:		(1)
1 star:		(1)

 

 

I like the description, "High-tech teatime. This heated tray ensures tea that's fresh and easy-to-serve with a cordless kettle and carafe combination that keeps beverages at the perfect just-brewed temperature. Simply boil water in the electric kettle and create the perfect brew in the clear glass carafe." I have a home office and when I boil water on the stove and the phone rings, I sometimes forget to turn it off. Before something terrible happened I decided to buy an automatic teapot. I bought the Breville stainless steel for a friend who can taste plastic when boiling water. The Breville is one of the best teapots. For me the Russell Hobbs teapot tray with infuser and pitcher was the best value solution. I use a lot of loose tea and the infuser is great. The teapot works great and the heater on the tray works very well too. I bought this from Macy's on sale for $34.

What else can I say, the water gets hot and turns off automatically. I don't think the heater tray turns off automatically.

I bought this over a year and a half ago, on sale. I was tired of coming home from work exhausted and only wanting a cup of tea to relax, then having to wait an age for the kettle to come up to boiling on the stove. This little kettle set does the trick! It brings the water to a boil very quickly. The auto shut-off feature is very nice in case you do happen to get distracted by something. The glass teapot has a nice metal infuser that sits down inside and it goes from top to bottom so there is lots of room for the loose tea to really have room to brew. The metal mesh is fine enough to contain loose tea nice and snug, so you don't get floaters like you do with many of the plastic infusers. The infuser also has a little handle that lifts up so you don't burn your fingers when you're lifting it out of the pot after the brewing is done! There is a seperate heater to keep your perfectly brewed tea piping hot so you're ready for a refill whenever you need it. I have not had any trouble with my set at all. I simply tap the used loose tea out into the trash, then rinse it under running water and let it air dry until I'm ready for the next brewing. I do clean the kettle twice a year with CLR followed by three scalding hot water rinses since I live in an area where the water is pretty hard, so we tend to get mineral build up inside kettles, faucets, and the like. I would definitely recommend this product to anyone who loves a good cup of tea. If we were allowed to have something like this at our desk at work, I would own two of them!

The presence of this machine on my desk is the best thing about getting to work.

I drink a lot of tea. The hot water at my work comes from one of those red-handled little hot water taps protruding from the front of a coffee machine - it tastes a little funny (I drink my tea black so I taste the water) and just isn't hot enough for making proper black tea. My intention was to buy a kettle and a USB plate to keep my cup of tea warm . . . then I found this. Hallelujah! The cordless kettle is what you'd expect (it boils water), the little teapot pours beautifully without spills and that magical little hot plate keeps the tea in the kettle PERFECTLY hot! I can return after an hour and my tea is so hot you wouldn't know it wasn't poured from the kettle seconds earlier. I can't tell you how happy that makes me. This is so much better than the USB warmer I intended to buy would have done, I'm sure. Plus, I'm going through my precious Irish tea much slower because, with this machine, I drink every drop I brew instead of throwing out a lot of cold tea. Aside from needing to turn off the hot plate at the end of the day, the only thing that would make this machine better would be if it brewed my tea on command and poured itself.

Before buying this machine I looked at numerous tea machines: the triniTea (BPA plastic, ugh!), Sanyo SAC-MST6 Coffee/Tea Maker and the zarafina. I thought I'd like a "teaWaker," but I don't find myself wishing for an alarm-clock triggered brew. Besides, even as a kid with a glass on my bedside table I thought leaving water out overnight makes it taste a little stale.

This is one of the best investments I've made! It's so convenient and wonderful to use! Haven't had a problem with it and hope to keep it for a long time to come! No yucky plastic taste due to the glass carafe and the water boils in the kettle in no time! Also no yucky plastic taste in the kettle either! I highly suggest purchasing this product!

We were initially delighted with this purchase and particularly with the concept of keeping our tea warm. However, after only three months of use, the kettle no longer switches off properly and is leaking around the handle. We contacted the company handling warranty claims as the product has a three-year warranty. The three-year warranty is not worth much as we have been informed the product has been discontinued and therefore the kettle cannot be replaced. Great concept, but it's not working in practice.

I loved this product. For the first year, it was a gem. Then, suddenly, I started finding little white flecks in the water boiled in the kettle. Then more little white flecks. I realized the paint was coming off of the gasket seal at the bottom of the kettle. I called Russell Hobbs, thinking I had a defective set, and they told me to cut off the end of the plug and send it to them and they replaced the entire set. Should have been great. Until about a year later. Again, white flecks in the kettle, and paint coming off of the gasket. I've thought about what might be making this happen, and can't come up with an explanation. I hate to call them again, but there's definitely a defect there.

This set is perfect in every way...fast boiling water to pour into carafe and then the kettle turns off, so no overheating. The carafe is large enough for several cups of yummy tea and the tray keeps this heated for as long as you want. Like I said...PERFECT!

Works great! Water comes to a boil quickly & auto shutoff. So nice not having to listen to a loud whistling noise first thing in the morning. Warmer tray is convenient especially when having company over. Easy to clean. Great investment!

I purchased the Russell Hobbs tea kettle with the separate tea infuser. After several months of use the white tea kettle is showing rusting around the inside bottom of the kettle, not good. Otherwise it has been pretty good. One time it got stuck boiling for a while and didn't shut off. The handle and tea kettle became very hot. Just have to watch this as is not safe.

My wife bought this set for us for christmas and we have enjoyed it since. The only thing is that the plastic on the sieve is very thin and in the process of tapping the sieve on the sink to get out the old tea leaves, pieces of the sieve have broken off.