Top positive review
10 people found this helpful
Even better than I expected..
on October 3, 2013
I put the sticker on my car a couple of days ago. Since then, every time I walk by my car, I've been pushing it back down again. It literally will not stay stuck to the window of my car. Even after using professional glass cleaner to clean the glass first. I've sent the seller a message and am currently waiting to hear back. I hope I only got a defect and this isn't normal for the product.
But, it turns out I'm the idiot.
On my way home from work tonight, I received a call from the company. The guy on the phone was very polite and professional. At no point did he make me feel like the idiot I actually am.
He walked me through what I should have done to correctly adhere the decal to my car. Unbeknownst to me, there are three parts to the decal that I received (and most likely to all of the decals they send out.) There is a waxy back, a slightly sticky clear covering, and the actual decal. See, I expected this decal to be bumper-sticker-like. It's not. When I adhered the sticker to my car window, I missed the last step, which is to remove the sticky clear covering. The one that's meant to protect the decal until it's adhered to the window and make it easier to attach. But after those steps are done, it's also meant to be removed. Doh! Once I removed the sticky clear covering, I found that I had a beautiful decal underneath. One that looks really nice on my car... and isn't going to easily come off.
Next time, maybe I'll read all of the directions. But think, if this company was willing to go out of their way to call me, make sure I had installed the product correctly and actually stay on the phone long enough to make sure I was pleased with my purchase (of under $2), think of what kind of service you can expect for the more highly priced items. This one phone call almost made me wish I needed more decals. I'll use this company again.