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SOA Governance: Achieving and Sustaining Business and IT Agility [Paperback]

William A. Brown , Robert Laird , Clive Gee , Tilak Mitra
4.7 out of 5 stars  See all reviews (14 customer reviews)

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Book Description

December 29, 2008 0137147465 978-0137147465 1

Address the #1 Success Factor in SOA Implementations: Effective, Business-Driven Governance


Inadequate governance might be the most widespread root cause of SOA failure. In SOA Governance, a team of IBM’s leading SOA governance experts share hard-won best practices for governing IT in any service-oriented environment.


The authors begin by introducing a comprehensive SOA governance model that has worked in the field. They define what must be governed, identify key stakeholders, and review the relationship of SOA governance to existing governance bodies as well as governance frameworks like COBIT. Next, they walk you through SOA governance assessment and planning, identifying and fixing gaps, setting goals and objectives, and establishing workable roadmaps and governance deliverables. Finally, the authors detail the build-out of the SOA governance model with a case study.


The authors illuminate the unique issues associated with applying IT governance to a services model, including the challenges of compliance auditing when service behavior is inherently unpredictable. They also show why services governance requires a more organizational, business-centric focus than “conventional” IT governance.

Coverage includes

  • Understanding the problems SOA governance needs to solve
  • Establishing and governing service production lines that automate SOA development activities
  • Identifying reusable elements of your existing IT governance model and prioritizing improvements 
  • Establishing SOA authority chains, roles, responsibilities, policies, standards, mechanisms, procedures, and metrics
  • Implementing service versioning and granularity
  • Refining SOA governance frameworks to maintain their vitality as business and IT strategies change

Introduction: A Services Approach  

Chapter 1: Introduction to Governance   

Chapter 2: SOA Governance Assessment and Planning

Chapter 3: Building the Service Factory  

Chapter 4: Governing the Service Factory    

Chapter 5: Implementing the SOA Governance Model   

Chapter 6: Managing the Service Lifecycle    

Chapter 7: Governance Vitality     

Chapter 8: SOA Governance Case Study    

Appendix A: Glossary    

Appendix B: References    


Frequently Bought Together

SOA Governance: Achieving and Sustaining Business and IT Agility + SOA Governance + SOA Governance: Governing Shared Services On-Premise and in the Cloud (The Prentice Hall Service Technology Series from Thomas Erl)
Price for all three: $118.69

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Editorial Reviews

About the Author

William A. Brown is a Master Sr. Certified Executive IT Architect with IBM Global Business Services, Enterprise Architecture & Technology Center of Excellence, and the SOA Center of Excellence. He is the SOA Governance SGMM global lead and the lead author of IBM’s SOA Governance and Management Method (SGMM), SOA CoE Offering, white papers, presentation, and technique papers on SOA governance. Mr. Brown specializes in SOA governance and enterprise architecture, about which he continues to write articles, provide education, mentor, teach, present, develop assets, and deliver solutions to customers worldwide.

Robert G. Laird is an architect with IBM in the SOA Advanced Technologies group, performing worldwide consulting for IBM customers in the area of SOA governance, SOA architecture, and telco architecture. He has previously coauthored Executing SOA for Pearson Publishing, and has also written white papers and articles on SOA and SOA governance. He has more than 30 years of industry and consulting experience. Bob worked at MCI (a U.S. telco) as the chief architect, where he led the Enterprise Architecture group and the creation of an SOA-based single-stack strategy for multiple legacy applications and networks, and led automation projects in network management, provisioning, and restoration. He also consulted nationally for American Management Systems.

Clive Gee, Ph.D., one of IBM’s most experienced SOA governance practitioners, recently retired from his post as an Executive Consultant in the SOA Advanced Technologies group. He has worked in IT for more than 30 years, during the last few of which he led many SOA implementation and governance engagements for major clients all around the world, helping them to cope with the complexities of successfully transitioning to SOA. He now lives in Shetland, United Kingdom, but travels widely and does freelance consulting, especially in the area of SOA governance.

Tilak Mitra is a Senior Certified Executive IT Architect with IBM Global Business Services working very closely with the worldwide SOA Center of Excellence group in IBM. He specializes in SOAs, helping IBM in its business strategy and direction, fostering the maturity of SOA in the company. He also works as an SOA subject matter expert and architect, helping clients in their SOA-based business transformation, with a focus on complex and large-scale enterprise architectures. His current focus is on building SOA solutions for the chemicals and petroleum industry to optimize oil drilling and refinery processes. He has coauthored Executing SOA for Pearson Publishing, and has written several white papers and articles on SOA and SOA governance. He is a contributing editor of the Java Developers Journal (JDJ).

Product Details

  • Paperback: 416 pages
  • Publisher: IBM Press; 1 edition (December 29, 2008)
  • Language: English
  • ISBN-10: 0137147465
  • ISBN-13: 978-0137147465
  • Product Dimensions: 0.8 x 6.2 x 8.8 inches
  • Shipping Weight: 1.1 pounds (View shipping rates and policies)
  • Average Customer Review: 4.7 out of 5 stars  See all reviews (14 customer reviews)
  • Amazon Best Sellers Rank: #1,427,892 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews
3.0 out of 5 stars Fair content but too many mistakes January 6, 2012
This book gives a fair understanding of what a governed SOA should be. However, many advices in the book are too high level or are too obvious. Also, there are a lot of typos and mistakes in the book that are very annoying. Example : diagram 6.2 is supposed to show the services lifecycle, but a totally different diagram is shown instead. Page 288, question 'Are the candidate operation tasks or processes ?' is later transformed in 'Are the candidate Operations tasks or Services', etc. The subject of SOA is difficult enough, please check your product before selling it. Chapter 6 deals with the most interesting subject but it is treated very poorly.
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5.0 out of 5 stars Best SOA Governance book I have ever read November 8, 2011
By R. Yang
Format:Paperback|Verified Purchase
This is the best book about SOA Governance that I have read. Its content matches well with its title. Followings are the chapter names so you know what it covers.

Introduction - A Services Approach
Chapter 1 - Introduction to Governance
Chapter 2 - SOA Governance Assessment and Planning
Chapter 3 - Building the Service Factory
Chapter 4 - Governing the Service Factory
Chapter 5 - Implementing the SOA Governance Model
Chapter 6 - Managing the Service Lifecycle
Chapter 7 - Governance Vitality
Chapter 8 - SOA Governance Case Study

Well worth the money. You will not be disappointed to own one.
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5.0 out of 5 stars These Authors Mean Business September 7, 2010
Format:Paperback|Verified Purchase
William Brown, Robert Laird, Clive Gee, and Tilak Mitra have written the most authoritative book I've found on SOA Governance. They are highly experienced professionals who have put the guidance in "SOA Governance: Achieving and Sustaining Business and IT Agility" into practice on many real-world projects with great success. The book they've written provides comprehensive coverage for all aspects of SOA Governance including its context with respect to business agility and benefits, corporate and IT governance, and related IT disciplines.
Most importantly, the authors define the business rationale for applying SOA Governance and the benefits that can be realized. The authors discuss meaningful metrics and measurements tied to the business and its operating model. They demonstrate methods for defining business-aligned metrics and measurements as well as how to use these to gauge governance progress, effectiveness, and maturity.
Mr. Brown, with whom I worked and under whom I studied SOA Governance while at IBM, and his fellow authors filled this book with guidance that really works. Serious professionals in the IT department will want keep this book close at hand.
__Joseph Starwood ([...])
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5.0 out of 5 stars Great SOA Governance Reference March 2, 2010
Format:Paperback|Verified Purchase
Great book on SOA governance and the considerations to make when establishing this for your organization. Written from a pragmatic viewpoint. I found this to be well laid-out and an enjoyable read (as much as the topic of SOA Governance will allow, anyway). Happy to have this in my personal library. Recommended!
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5.0 out of 5 stars Want to Have a Successful SOA? January 23, 2010
Format:Paperback|Verified Purchase
I strongly recommend this book for senior IT management, SOA architects and anyone interested in how to make an SOA project a success. The principles read like they were directly from the SOA projects I've worked on in the past, what works and what doesn't. The sections on IT organization in the beginning are the best I've ever seen. The service governance sections are also the best, essential for anyone developing design time governance standards. The service examples are an absolute must read for anyone desiring how to learn to define services and their granularity. I couldn't have written much better myself :)

Overall, I commend the authors and IBM for providing such an invaluable book for the progressive IT organization - fail to read at the peril of not delivering ROI on your SOA projects, delivering on-time and within budget. I've sent recommendations to all involved.
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5.0 out of 5 stars Good Book to Have January 9, 2010
Interesting topics and good book organization.
I think that it contributes to understanding of governance in general and not only to SOA.
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5.0 out of 5 stars Thorough discussion of SOA issues May 10, 2009
I've used this book several times with my client to broaden their horizons about the benefits and challenges of SOA. Not only does it provide a clear view about the issues related to SOA governance for the leaders of Enterprise Architecture, but it also covers many of the technology issues and nomenclature around the SOA architecture.

I'd recommend it as a leave behind for executives as a piece of thought leadership in SOA design and technology.
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Most Recent Customer Reviews
5.0 out of 5 stars Make SOA Projects Predictable and Productive
SOA Governance: Achieving and Sustaining Business and IT Agility is a fantastic book which shows how any service-oriented architecture project can be run more predictably and... Read more
Published on June 10, 2009 by Bobby Woolf
4.0 out of 5 stars SOA Governance by William Brown, Robert Laird and others
"SOA Governance" is the first book I know that approaches SOA Governance in a serious way. Like many other SOA terms, "SOA governance" has become a buzz word and is misused and... Read more
Published on March 30, 2009 by B. Schat
5.0 out of 5 stars Excellent primer for SOA Governance
This book provides an excellent overview of SOA Governance coupled with practical experiences for understanding and applying SOA Governance. Read more
Published on March 24, 2009 by Kerrie Holley
4.0 out of 5 stars Good Reference for Large Scale SOA Governance
This book is a great reference for large scale organizations that need a handy reference to the various possible processes and artifacts that could comprise an extensive SOA... Read more
Published on March 15, 2009 by Kelvin D. Meeks
5.0 out of 5 stars We all need to read this book
The SOA Governance: Achieving and Sustaining business and IT agility is the the best book that I have read in the subject till now. Read more
Published on February 22, 2009 by Ashraf Galal
5.0 out of 5 stars a solid overview on the SOA Governance topic
This is a fairly comprehensive view on the topic of SOA Governance.

I reccommend that Architects embarking on SOA get several books on the topic to guide them on their... Read more
Published on February 21, 2009 by F. Matsumura
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