Customer Reviews

SUMEET ASIA KITCHEN MACHINE 110V - WORLD'S TOUGHEST MIXER GRINDER

5 star:		(1)
4 star:		(0)
3 star:		(0)
2 star:		(0)
1 star:		(7)

 

 

My mother had a sumeet, as did her mother. The blenders have done my family good for many years, and all the sumeets in my family are still currently in use, all these years later. I just bought my first one in Jackson Heights (in Queens, NY) for $150. Best money I've ever spent. The Asia Grinding Jar reduced my cocoanut to a fine powder that was like the freshly fallen snow. The Spice Grinder Jar took my toasted coriander seeds to an ultra fine powder. The tall, traditional jar made quick work of a whole lot of ice, and brought forth a cool, slushy beverage. It's worth ever penny.

UPDATE: The grinder died on me in 3 months. I sent it in to get repaired. Don't do this. I haven't heard from them since.

I wish there had been a 0 or negative rating, but there is none. So I am forced to give a 1 star. What a waste of a star.

My mother and her mother owned a Summeet. My husband gifted me a Summeet 3 years back. Within months the black jar holders gave up on both the jars. Then the springs on the other side of the jar gave up. After following up for 7 months with the dealer in Cananda(Mihir), I finally got 1 replacement part instead of the two which I complained about.

The mixer worked well, so I let go on further complaining. It was getting too time consuming trying to get hold of those dealers and I gave up a losing battle of getting the 2nd replacement.

Now, after 3 years, the motor burned. The warranty said 5 years on parts and labor. I called the Canada office again. He(Mihir) asked me to run a few tests to see if something else was an issue. He finally said that the motor seems to have failed. He asked me to send the mixer and all the 3 jars along, so that he could change the motor and check if the bearings of the jar are good and that he will fix them too if needed, to avoid the motor from burning again. I was impressed by his courtesy and the extra mile that he offered.

I spent $41 on shipping(via USPS) the mixer to his office. After a week, I called to confirm if he received it. He told me, the post office has left a message regarding a package which he believes is mine and that he will pick it up the next day. I called up again after another week. No response. I called up again after 15 days. No response. Finally I shot him an email from their website sumeet.net and also a voice message asking when he will ship it back as I had to arrange for the mixer to be picked up while I was away at work. Finally he called and told me he has the mixer, and that he was in India and would be back on the 29th of June with more parts and will immediately ship it to me.

As he had promised, the mixer did come back on the 2nd of July. I was impressed and happy. My happiness lasted only for 1 whole minute - till I realized that my mixer was sitting at the Canadian post office for almost a month UNCLAIMED and is being RETURNED TO SENDER as NO ONE had even picked it up from the post office.

WHAT A BIG LIE THE DEALER(MIHIR) HAD TOLD ME WHEN HE TOLD ME HE WAS PICKING IT UP THE NEXT DAY, THAT HE WAS GETTING PARTS TO REPAIR IT AND WILL SEND IT BACK TO ME.

NEVER EVER EVER BUY FROM THIS DEALER IN TORONTO. HIS WEBSITE IS SUMEET.NET. THEIR NAMES ARE MIHIR AND ARTI.

MY EFFORT TO PACK AND $41 WAS LOST IN THE PROCESS. I HAVE ALSO SEND FILED A COMPLAIN WITH THE CANADIAN BBB where their business already has a 'F' rating.

Please beware, don't get emotionally lured to possess a Sumeet in the United States, just because your mother owned one.

Bought this machine few months ago. Wish I could give it 0 star or a negative rating
The taller jar doesn't work, in the sense that, whenever I try to grind something in it, the rubber part breaks to pieces. This happens every single time!!
The outer shell of the medium size jar has already cracked, The blades are touching the bottom of the jar.
It is just a overpriced piece of junk.

This is a wonderful machine and does a great job of all grinding/blending/food processing tasks I assign to it. The Summet company is very well-known in India and their mixie is a staple of most households. Indian cuisine requires a lot of grinding of grains, pulses, legumes, spices and to make different chutneys/sauces. This machine does it all in a snap. I have the 110 Volt version which I purchased from an Indian grocery store in the US. It took me 2-3 tries to get used to the machine and figure out how all the accessories work together but now all food processing tasks are a snap. I love the small spice grinder - just the right size for grinding small proportion of foods.

The cons: I don't thing the parts are dishwasher safe. So typically, after a grinding job I run the machine with some water which removes all the debris and then cleaning by hand doesn't take long at all. Also, if you purchase the product in the United States you must know that the repair facility for the entire North American region is located in Toronto, Canada. So you would have to send your machine to Canada for any repairs.

The cons not withstanding, this is a powerful machine and very good at what it is supposed to do. It cuts the overall food preparation time drastically. Definitely recommended.

sumeet is a house hold name however this model we purchased has a poor design. There is a safety switch that has to be locked down by the jar . The switch has a slot that the jar needs to slide into. It is flimsy and broke in 2 days. The motor died soon there after and we were very disappointed.
The on line dealers were not responsive. I would not recommend this model.

I had the worst experience with this product. Within the first use the rubber parts that connect the jars to the machine came off in peices. This happenned multiple times on multiple jars. Each time I use it I also get the smell of burning rubber. Since this is within the warranty period I am returning the product.

As I read the other reviews I wish I had seen them earlier. This machine if you can call it that is a waste of time and money. It is poorly engineered, flimsy, ill equipped, piece of trash that belongs on a garbage heap and no where else. Whoever is producing, selling, and marketing these, as working food processors, should be arrested for fraud. The first time I used this piece of deitrus it broke in 3 differnt places. Even the plastic motor cover cracked. The rubber bushings fell off, the tops are attached to the bowls in such a ridiculous way it appears they are made to fail not after some period of use but immediately. There are two mini screws holding the whole handle assembly on each bowl by a flimsy plastic piece that is the poorest piece of planning I have ever seen. Good god I wish I could ask the people responsible for this machine what they were thinking! Asia kitchen machine????Asia worthless crap is more like it. Dont think your experince will be different. It wont. The weasel in Canada isnt going to help you, and India is way too far away.If Sumeet cared at all they wouldnt be torturing us with this sabotaged export of a cruel joke on cooks. I only hope the manufacturer stops sending this junk to the unsuspecting world. They look like the work dont they? I am a fool for buying this thing and that probably bothers me more than anything. I fell for it. Hope you are getting a good chuckle at Sumeet.Well I am thinking how I can get rid of this in grand style. I could use it for target practice. Throw it off a building. Safely of course. I could duct tape it together fill the grinder with rocks and gasoline and plug it in via a long extension cord or I can just discard it like the rest of the junk in the dumpster at work. Dumpster. Robert

We bought this last year with one year warranty, after couple uses the rubber parts and brockets are broken. We have reported and sent pictures of broken spares to dealer. We have been waiting for the spares last 7 months. It is sitting in the kitchen as show piece.