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Most Helpful Customer Reviews
9 of 9 people found the following review helpful:
1.0 out of 5 stars
Craptasticular,
By
This review is from: SUPER-MULTI DVD RECORDER AND VCR (Electronics)
I am sad to say my wife and I fell victim to the sales pitch at Best Buy and purchased this LG unit. For the first five to six months it worked well. The upconverting to near HD quality on standard DVDs is great.
However, after the unit was six months old it began to have problems reading DVDs....any DVDs: Brand new, movies, blanks, previously recorded discs, etc. Well, we called the Best Buy we purchased the unit from. Of course they were no help AT ALL. They said, "Sorry, it's been over 3 months since you guys bought it, we can't help you." My next step was to call LG directly. The LG "customer no-service" tech said since the unit is more than six months from the purchase date they will only warranty parts, no labor. So now my situation is essentially that I paid appx $300 for a fancy VCR player!! The worst part is that LG is making me mail it back to them (yes, I have to pick up the mailing charges), AND PAY A $69 "LABOR" FEE, just to see if they can even fix this unit. Six months and it's dead. When the "customer no-service" tech asked if he could help me in any other way than what I have described above, I simply said, "Well why don't you invent a time machine so that I can go back and prevent myself from dropping $300 on this load of @#!t." So I'm taking my cause to the web, to prevent any more poor souls from buying this fancy looking terd.
8 of 9 people found the following review helpful:
1.0 out of 5 stars
Waste of Money - Avoid like the plague,
By
This review is from: SUPER-MULTI DVD RECORDER AND VCR (Electronics)
I have had some success in recording things on Sony DVD-R disc, so no problem there. My main complaint with this device is with playing previously recorded titles. It simply won't load the disc up. All we get is an endless disc spinning in the upper left corner of the screen. To get it out of the machine, it has become necessary to unplug the machine, plug it back in, and then start hitting the eject button on the remote. It plays the discs that it has recorded, just not store bought movies. LG should stop advertising Life is Good. LG should stand for Lousy Garbage. Stay away from LG for the rest of your life. Don't make the same mistake we did.
4 of 4 people found the following review helpful:
1.0 out of 5 stars
My first and last LG product,
By
This review is from: SUPER-MULTI DVD RECORDER AND VCR (Electronics)
We got about 9 months out of this unit before it started having playback problems. It rapidly got worse after that, and it finally refused to accept any DVDs or CDs, regardless of whether those were recordable or not. So the whole unit suddenly became completely useless.
Since not having extended warranty I figured it was too expensive to try to get it fixed. What I did is the following. When you open up the unit, the disc drive is in fact a standard PC IDE interfaced CD/DVD drive. So I took the old one out, and replaced it with another PC IDE CD/DVDRW drive that I had available. This is a fairly straightforward thing to do, as I believe most IDE interface units are a good enough fit. So now the DVD player works, and I'm even able to record to recordable DVDs in a similar manner as before. The only problem left is that for some reason I'm not able to play some commercial DVDs now. I haven't quite figured out what could be causing this, and it happens only with some latest DVD discs. Now I don't remember, and it is impossible to verify, if I already had the same problem before the DVD player went bad, i.e. if it came after the disc drive swap.
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