Most helpful critical review
20 of 24 people found the following review helpful
The extras are nice but ....
on December 23, 2012
As a long time bidet user I had high expectations for the Toto Washlet E200. I really wanted to like this thing. The heated seat, the warm air dryer, self cleaning wand ... all these perks are great. BUT where the Washlet falls down is in its primary function: it doesn't wash very well.
At fault is the wand spray pattern (which is too needle-like if you try to boost the wash pressure) plus there are too few nozzle holes in the wand which limits the amount of water for the wash and finally the fact that the wand is fixed in its position (the oscillating feature is too limited) means you'll be doing a little dance on your toilet seat as you try to effectively wash all your areas. That little "dance" fact leads to the the 2nd design flaw: the seat will slip off the bowl causing a disconcerting drop with a possible pinch potential.
I contacted Toto asking if they offered an optional wand with a wider pattern but they don't. It is what it is. I think if you're a small person, you'll probably enjoy the E200 but if you're anywhere on the plus size, you'll get a mixed experience. Bottom line? My old $75 bidet with its movable wand did a MUCH BETTER job at cleaning than the Toto.