Saeco 21103 Royal Professional Fully Automatic Espresso Machine, Silver and Blue

by Saeco

Product Features

• The LCD display and programmable push-button technology make it easy for anyone to become a barista. Program up to three drink buttons with the easy-to-read interface.
• Cappuccinatore frothing attachment automatically steams and froths milk directly into your cup
• Rapid Steam technology reduces normal waiting time between brewing coffee and steam output to just a few seconds allowing fast and continuous steam
• Whole beans are perfectly ground with the built-in conical burr grinder with automatic shut-off
• Saeco's patented technology brew group grinds, doses, tamps, brews and discards used grounds internally then is easily removable for cleaning and maintenance

Product Details

• Product Dimensions: 18 x 15 x 16 inches ; 31.3 pounds
• Shipping Weight: 45 pounds (View shipping rates and policies)
• Shipping: This item is also available for shipping to select countries outside the U.S.
• Shipping Advisory: This item must be shipped separately from other items in your order. Additional shipping charges will not apply.
• ASIN: B000AQAHPC
• Item model number: 21103
• Average Customer Review: 3.8 out of 5 stars  See all reviews (12 customer reviews)
• Amazon Best Sellers Rank: #87,870 in Kitchen & Dining (See Top 100 in Kitchen & Dining)

Product Description

Bring the coffeehouse directly into your home, business or small office with Saeco's super automatic Royal line of espresso machines. With all of the programmable features available, the Royal Professional is one of Saeco's most impressive machines. The LCD display and programmable push-button technology make it easy for anyone to become a barista. Whole beans are perfectly ground, tamped, brewed and discarded into a used grounds container. Use the steam wand or the built-in Cappuccinatore to easily froth milk directly into your cup and the bon temp-heating surface will make sure that your espresso or cappuccino cups are always warm and ready to go whenever you need them.

Customer Reviews

Most Helpful Customer Reviews

12 of 12 people found the following review helpful:

5.0 out of 5 stars I could not live without my Royal Professional!!!, December 19, 2006

By 

Mike Beri - See all my reviews
(REAL NAME)   

This review is from: Saeco 21103 Royal Professional Fully Automatic Espresso Machine, Silver and Blue (Kitchen)

Unlike the review below we've been lucky in that we've had no problems with our unit.

It's been exactly 3 years since we purchased our machine and we haven't looked back. The machine was bought as we were spending $40-50 a week at Starbucks. Now we use organic milk and beans and make our own latte's at home.

The machine is super easy to use. There are various settings for the grinding and dose of coffee. I just set the dose on max and change the grind depending on what beans I use. The machine gives you 3 sizes of coffee depending on what you want. The steam wand works well but can only be used after coffee dispensing is finished. It takes 15-25sec for the steam wand to really start.. steaming. The cappuchinore on my machine doesn't work but I only tried to use it after we had the machine for 2 years so I'm not bothered too much. I also have the direct water connection to my reverse osmosis system. So I haven't had to de-scale yet and might never need to.
Another useful item is the rinsing cycle where the machine runs hot water through itself for 10mins. At the end you get to see how much "dirt" was cleaned out. Quite satisfying :)
The machine also has some idiot proof features. One is when you put in pre-ground coffee but then press the coffee button instead of the pre-ground button first. The machine makes some funky noises but then dumps everything out. I'm not proud to say I've done this more than once....

Overall through it's the best $$$ I've ever spent and would highly recommend this machine. It might not be the cheapest (or most expensive!) but you get what you pay for!

p.s. the coffee is amazing!!!!!!!!!

5 of 5 people found the following review helpful:

5.0 out of 5 stars Great coffee maker for the office!, December 24, 2008

By 

C. E. Rossi-roos (Santa Clara, CA USA) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: Saeco 21103 Royal Professional Fully Automatic Espresso Machine, Silver and Blue (Kitchen)

This coffee maker makes excellent coffee and is able to make it quickly enough to safisfy 25 thirsty employees! The milk steamer is quick and efficient too!

5 of 6 people found the following review helpful:

2.0 out of 5 stars Very inconsistent, February 15, 2010

By 

J.C. (Michigan) - See all my reviews

This review is from: Saeco 21103 Royal Professional Fully Automatic Espresso Machine, Silver and Blue (Kitchen)

We've had our Royal Professional since August 2008. When it works, it works fine. For us, we only make 2-3 capppucinos/lattes per day, so if it isn't flowing right that day (inexplicably), then it is annoying. It is back to Saeco for its 3rd repair for the same problems - inconsistent coffee flow. Saeco cannot explain the cause of the problem, as they seemingly repair or replace different parts each time. BTW, they will ask you to be burdened with taking it to UPS or a UPS Store (where you will be charged the return shipping); If you escalate it to the Customer Service Manager, they will cover the shipping and have UPS come to your door. However, the point of buying a $1,400+ automatic machine is to expect it to reliably make 2-3 coffees - when it doesn't, the inconvenience of being without it for weeks at a time during repairs is unacceptable. Saeco is now offering to replace the unit, but with the negative comments on all their products, I am disappointed and exhausted with the brand. So, if you're hoping to save your Starbucks or Caribou budget, not sure this is the answer.