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7 of 7 people found the following review helpful:
4.0 out of 5 stars
Had some problems, April 6, 2007
This review is from: Saeco A-EY-Bk Easy Fully Automatic Espresso Machine, Black (Kitchen)
At first we thought ours was defective, because it had to be primed (letting water flow through the steam wand) after every brew cycle, and the front knob wasn't working. After using it for a week with these problems, it seemed to fix itself, I guess it just needed to be "broken in". But we ended up sending it back anyway, and the reason was that when the grounds emptied into the grounds hopper, it leaked quite a bit of coffee into the drip tray. Well, we found out later that this is something that happens with every automatic espresso machine, and I personally think it's just too irritating, and doubt I'll ever get another automatic espresso machine because of it. If anyone knows of an automatic espresso machine that does not do this, please respond to this review. Other than that, it was a fine machine, and I would recommend to anyone having initial problems with it to use it for at least a week and see if they don't go away.
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5 of 5 people found the following review helpful:
5.0 out of 5 stars
Great Machine!, June 2, 2007
This review is from: Saeco A-EY-Bk Easy Fully Automatic Espresso Machine, Black (Kitchen)
I too had a minor problem with mine on the first day (the light on the "steam button" sometimes worked when pushed, and sometimes it didn't). After about ten complete cycles of Cappuccino making it began working normally. I've owned it for over a month now without any problems, I guess it just had to get through the "priming" process. This machine makes great Espresso, Lattes and Cappiccino fast,easy and hastle free.
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4 of 4 people found the following review helpful:
4.0 out of 5 stars
Interesting comments from first 2 reviewers, June 18, 2007
This review is from: Saeco A-EY-Bk Easy Fully Automatic Espresso Machine, Black (Kitchen)
First off, I'm thrilled to have my machine and my lattes taste great. However, I've had my machine for only a couple days and am experiencing some similar issues mentioned by the first 2 reviewers. Now that I've read these, I will be patient and see if they resolve themselves. My problems include:
1) At first not getting any coffee dripping through (finally got a flap un-stuck after taking out the brew group and gently poking around in there).
2) It has to be primed (letting water flow through the steam wand) after every brew cycle.
3) The front knob isn't working - dispenses 1/2 the quantity it should so at this point I can't get an 8 oz cup of "regular" coffee.
4) One thing I don't think will change is that it truly is a bit noisy.
5) I've emailed customer service and left two phone messages and have not yet heard back.
I will see if these problems resolve themselves as they did for the other reviewers. I'm keeping my fingers crossed because I still get a great latte and love skipping the $4 drinks at the shops. I figure the machine will pay for itself within months by being able to make my own coffee shop drinks at home!
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