Customer Reviews

Saeco MI-GL-04 Milk Island, 0.4 Liter

5 star:		(2)
4 star:		(0)
3 star:		(0)
2 star:		(2)
1 star:		(1)

 

 

First of, I used to be a big Saeco fan - I have used them for many years. But this milk island is just junk. As the other reviewers here report, it has a tendency to leak water in copious amounts after a few weeks of use. We actually sent ours in to Saeco (a sheer nightmare) and since we got it back, it does not leak anymore so this can be fixed. Good news, right? Well, if it only would froth the milk it would be great but it doesn't. Occasionally, like every 20th time or so, you get nice frothy milk. The other 19 times you get hot, runny milk with barely a film of froth. This is ridiculous. I have tried every type of milk there is and that doesn't make much of a difference. I will now have to buy one of the cheap little frothers to sit next to my $2,000 Saeco because that machine can't froth, milk island or wand!

The little arm that attaches to the espresso machine leaks water like crazy. If I leave the machine on unattended, when I come back, there will be a puddle of water around this thing. It works very well, but the leaking is very annoying. Still, it makes great froth (though not as good as by hand).

At first this was a great little attachment for my Saeco machine. It made great froth and was easy to use and clean. But then a couple of months later it started malfunctioning and the indicator light was off all the time. Plus it started leaking, leaving water all over the counter top. Looking at it, I noticed an extremely flimsy and complicated mounting system that is bound to fail. They need to go back to the drawing board on this and make it more reliable.

We have had our Saeco Talea for 4 years and have been very happy with the Milk Island attachment. It froths milk beautifully and is in constant use. It's great when you're making coffee for a crowd and froths much better than any wand we've tried. We broke the carafe and Saeco immediately replaced it at no charge. We did have some leaking from the base but again we called Saeco and they sent us a whole new Milk Island which is working great. I feel they have an excellent customer service department and I would never hesitant purchasing another Saeco product.

The milk island is a great investment. It works beautifully. It is amazing how much foam it can make so quickly and with NO MESS. It is also very easy to clean. One thing to note is that it is hard to make much foam with nonfat or lowfat milk. I usually add a little cream to the nonfat milk (that I usually drink) in the milk island if I want alot of foam.