|Item Weight||35 pounds|
|Product Dimensions||14.5 x 21.5 x 26.2 inches|
|Item model number||5390BL|
|Assembled Height||26 inches|
|Assembled Width||14.62 inches|
|Assembled Length||21.5 inches|
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Safco Products 5390BL Go-Cart Mobile Cart with Letter Size Tubs and Compartments, Black
|Price:||$145.12 & FREE Shipping. Details|
|You Save:||$59.88 (29%)|
- Adjustable literature trays
- Four removable plastic tubs, each with 5" of space for letter-size hanging files (not included)
- Furniture-grade compressed wood with laminate finish
- Six pullout, letter-size shelves form up to eight letter-size compartments
- Mobile on four casters (2 locking)
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Top Customer Reviews
My new GoCart was dropped off by UPS, but the box looked like it had been air dropped instead, without it's parachute.
Surprise 1: every one of the file tubes [4 of them] were broken at the same point on each one. I just repaired them myself, with glue, and they seemed to heal satisfactorily. After surprise 2 I certainly didn't want to get involved in anymore go cart "pre use" activity, like returning and waiting for replacements...
Surprise 2: Only some of the parts were labeled, the pieces were all black, and the only way to figure what piece was what [for the most part] was to try to count the little holes and use their positions as a constellation map with the numerous pieces scattered around. What a waste of time.
Surprise 3: I actually finished putting it together and it worked. Honestly, not until the end could I tell. They have these clever slide out drawers with inadequate instructions on how to seat them [kind of like a file drawer].
The cart itself is excellent, but I could not recommend it to anyone who would have to put it together, and again what was missing was not "vastly clearer and robust instructions", but a labeling of the parts.
I'd rather not condemn the product since the manufacturer did a good job, and the other piece I built was so ez, it's very possible that my go cart had been in a where house since the cretaceous period [I carbon dated the box] and the instructions that came with it hopefully evolved.
First, let me echo the other reviewers: the instructions on this piece make it quite difficult to assemble, and this is not helped by the fact that all of the hardware (screws, cams, cam-locks, etc) come in one huge jumbled bag. Separating out the parts, and putting stickers that label each piece of wood, has become pretty standard these days, and Safco needs to catch up with the new standard in flat-pack furniture.
Second, the hanging file portion of this cart doesn't hold enough in the way of files. Becaue the plastic inserts are sloped, you can only put about 75% as many files as you would otherwise expect to be able to, given the length. This is a big disappointment.
Finally, the pull-out drawers feel exceptionally cheap.
Let's finish with the good: the materials are nice-looking (except for the plastic pieces) and the construction is rock-solid. So it should last and look decent, it just doesn't do the job that you'd expect very well.
For about $40, this could be a great cart. Sadly, you can see that the price is far more than that.
I called SafeCo customer service. To their credit, I was quickly connected with a live operator. However, the fellow was rude and suspicious. He seemed to think I was scamming the company in the hope of getting 4 free dowels and 4 free screw posts (which are probably worth about 20 cents). When I couldn't immediately recall which online retailer I'd used, he started in on a sarcastic riff about how "it's not very smart to give out your credit card to someone whose name you don't even know." It took a fair amount of self-control to remain polite and get the order processed.
Needless to say, I don't recommend this product and I wouldn't purchase any SafeCo items again. Their quality control is nonexistent and their customer service is unprofessional. Amazon may want to reconsider doing business with this company.
UPDATE, Dec. 16: The replacement parts arrived today. Except they really didn't, because SafeCo sent me the wrong parts! Apparently the customer service rep was too busy making sarcastic comments to properly write down the order. I'll have to go to a hardware store and cobble together some replacements from whatever they have in stock ...
Most Recent Customer Reviews
Thanks to other reviewers, I knew to expect unlabeled pieces. It was a bit frustrating given instructions used labeling but I was able to figure it out in a decent amount of time. Read morePublished 10 months ago by nylady
Plenty of organization space. It was fairly easy to put together, took under two hours.Published 12 months ago by Apryl