Safety and Security in Tourism: Relationships, Management, and Marketing (Journal of Travel & Tourism Marketing Monographic Separates) [Hardcover]

C Michael Hall (Author), Dallen J. Timothy (Author), David Timothy Duval (Author)

Book Description

ISBN-10: 0789019167 | ISBN-13: 978-0789019165 | Publication Date: March 10, 2004 | Edition: 1

How will the travel and tourism industry respond to the terrorist attacks on America?

The recent terrorist attacks in the United States and their repercussions for the travel and leisure industries have focused more attention on tourism safety and security issues than ever before. The impact on tourism destinations and businesses, as well as on traveler behavior, will be significant. Recent events require further analysis not only of how travel safety may be improved but also how security issues may be seen in terms of tourism marketing and management so that the industry is able to better respond to such challenges.

In this, an era of turbulent global relationships, the need for destination marketing organizations to demonstrate that they are safe for tourists has become increasingly important. Negative publicity, often unrelated to on-the-ground reality, may also serve to affect tourist perceptions.

Safety and Security in Tourism: Relationships, Management, and Marketing examines:

• the effects of the September 11, 2001 attacks on the tourism industry and how the industry is responding
• the importance of safety as a factor in destination or activity choice
• case studies of destination and business responses to past political instability and/or attacks against tourists
• safety, security and destination image
• the role of the media in influencing consumer perceptions of travel safety
• consumer awareness of travel advisories and their influence on behavior
• the role of insurance in the travel industry
• consumer awareness and acceptance of security measures in travel and tourism
• safety and security as a component in destination marketing
• crisis and risk management in the tourism industry
• cross-border security and visa controls and their implications for tourism
• safety and security measures for tourists in different sectors and in airports
  
  Tourism has often been cited as a force for peace, yet tourism is typically one of the first industrial casualties of war and political unrest. This book examines tourism safety and security issues to give you a better knowledge base from which to respond to future events.

Editorial Reviews

Review

"This book DELIVERS INCISIVE COMMENTARY by a range of scholars from all over the world, highlighting vulnerability of tourism sector. -- Simon Hudson, PhD, Associate Professor, Tourism Management, University of Calgary, Alberta, Canada

TOPICAL AND COMPREHENSIVE. . . . The roles of industry sectors are explored, including travel agents, restaurants, small enterprises, and destination marketing organizations. -- Brian King, PhD, Professor and Head, School of Hospitality, Tourism & Marketing, Victoria University, Australia

Product Details

• Hardcover: 358 pages
• Publisher: Routledge; 1 edition (March 10, 2004)
• Language: English
• ISBN-10: 0789019167
• ISBN-13: 978-0789019165
• Product Dimensions: 8.3 x 5.8 x 1.2 inches
• Shipping Weight: 1.6 pounds (View shipping rates and policies)
• Amazon Best Sellers Rank: #3,578,870 in Books (See Top 100 in Books)

More About the Author

Michael is currently Professor in Marketing in the Department of Management, joining the department at the start of 2007. He is also currently Docent in the Department of Geography, University of Oulu, Finland; Visiting Professor in the Business School, Linneaus University, Kalmar, Sweden; and a Visiting Professor at the Sheffield Business School, Sheffield Hallam, UK. He is also a frequent visitor to the Department of Social and Economic Geography, Umeå University (from which he received an honorary doctorate in 2008) and the School of Service Management at Lund Helsingborg campus, both in Sweden. He has also previously held positions at the University of Otago, Victoria University of Wellington, Massey University, University of Canberra and the University of New England. He has also previously been an Honorary Professor in the Department of Marketing, Stirling University, Scotland. His doctorate is in geography from the University of Western Australia, from which he also received an honours degree in politics. His masters is from the faculty of environmental studies at the University of Waterloo, Canada, in geography/resource management.

Michael has longstanding interests in tourism and voluntary temporary mobility, regional development, environmental history, and sustainability with current research dealing with such issues as place branding and marketing (including Santa Claus), power and policy making in tourism, steady-state and ecological economic perspectives on destinations and places, servicescapes, economic geography and tourism mobility, conservation and environmental and climate change, event impacts, international studies, and the use of tourism as an economic development and conservation mechanism. More recently he has been undertaking research on wine and food marketing and gastronomy, which has required strenuous research in the field, this is particularly focused on development of local economies, network relationships and social capital, food miles, biosecurity, and farmers markets. He is the author or editor of over 55 books as well as author of over 350 journal articles and book chapters and is active in a number of international research associations such as ATLAS and the IGU Tourism Commission.