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Sage ACT! Pro 2013 - Includes 1 hour ACT! 101 training webinar held weekly

by Sage See the Amazon Page for this brand
2.6 out of 5 stars  See all reviews (24 customer reviews) 17 answered questions

Available from these sellers.

Product Features

  • Know every detail about your contacts and customers
  • Make the most of your work day
  • Generate buzz for your products and services
  • Turn new opportunities into paying customers
  • Work seamlessly with the tools you rely on every day

System Requirements

  • Media: DVD-ROM

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Product Details

  • Product Dimensions: 7 x 1 x 5.5 inches
  • Shipping Weight: 6.4 ounces
  • ASIN: B0098QMIE8
  • Date first available at Amazon.com: September 10, 2012
  • Average Customer Review: 2.6 out of 5 stars  See all reviews (24 customer reviews)
  • Amazon Best Sellers Rank: #3,176 in Software (See Top 100 in Software)

Product Description

Make contact. Build relationships. Get results. Sage ACT! makes it easy for you to manage anything and everything related to your contacts and calendar. Think of it like your business' command center that serves up relevant relationship details and also connects to powerful, subscription-based sales and marketing services, desktop and web-based productivity tools, and social media to help you get results. Here's how. With Sage ACT!, you have organized access to the full spectrum-from basic contact info to rich customer history, even back-office updates , so you're in the know, instantly. Make the most of your work day with features that manage tasks related to and unrelated to your contacts, like personal to-dos. Even setup Smart Tasks to automatically trigger and perform tasks for you. Generate buzz for your business and turn new opportunities into paying customers when you connect to Sage Business Info Services for ACT! and Sage E-marketing for ACT! . These services fill your pipeline with highly-targeted leads from Hoover'sTM, and make it easy for you to create, send, and track email marketing campaigns. And, work seamlessly with the tools you rely on every day, like Microsoft® Outlook®, Gmail®, LinkedIn®, and more.

Customer Questions & Answers

Customer Reviews

Most Helpful Customer Reviews
24 of 24 people found the following review helpful
2.0 out of 5 stars Much Promised .... not delivered! January 18, 2013
By Brad W
Verified Purchase
Ordered to help manage clients. One of the deciding factors for me in purchasing this product was the advertised "mobile device" ability which was clearly advertised on the packaging and in the product description as included in the 2013 edition. Once received and installed I could find nothing on this very key and relevant feature. Spent an hour on the website with no success. I finally had to call ACT, only to be told that to USE this feature(included), I needed to PAY an additional $70 per year. I told them this was false advertising - no response. If that wasn't bad enough, that money only gets you a one-way synch (from ACT to device). Maybe someone should tell them that many companies offer this feature free of charge: Dropbox, Evernote, etc. The impression of this company SAGE ACT, is one of a DECEPTIVE COMPANY OUT FOR A MONEY GRAB. There were very few "New" features in the 2013 "Anniversary Edition" over previous versions. Additionally, I found the installed software slow and cumbersome even on a new laptop with plenty of memory. Overall, liked the concept... but just doesn't deliver and could do without the false advertising.
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20 of 21 people found the following review helpful
1.0 out of 5 stars The software is decent but the company SUCKS March 12, 2013
By Stu
If you have any problem don't waste your time calling customer service because the only thing they can do is sell you a new product. You have a question sorry your 30 days is up the one question is $90 to be answered and they will be quick with you on it. So if that answer produces another question tough. If you can't get on just buy the new software, they WONT HELP you. The customer service dept is the worst I have ever had the unfortunate pleasure to deal with. They will only help for a price, and still won't be much help.
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11 of 11 people found the following review helpful
2.0 out of 5 stars Horrible December 20, 2013
Verified Purchase
I am long-time Act user. My version 2013 is probably the 5th time I have upgraded. Each time the software runs slower and is infested with more useless "features" that get in the way of use. When the Act! folks changed to a SQL database the software really became a DOG -- and I say that using a computer with an i5 CPU, 8GM of RAM and a SSD.

Does it work? Yes? But it is frustrating slow and cumbersome. And, do not even THINK of calling the company for answers to even simple questions -- you are totally on your own to figure things out -- unless you want to engage a consultant at your own expense.

As soon as I can find a competitive product that does a decent job, and into which I can import my Act database, I will "jump ship" from these people.

This product is NOT RECOMMENDED.
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10 of 10 people found the following review helpful
3.0 out of 5 stars A bit less than promised, but still a solid program September 5, 2013
Verified Purchase
I've used Sage ACT! for four years, and just recently bought/installed Sage ACT! Pro 2013.

The NOT So Good News: Sage ACT! Pro 2013 promises to integrate with Google (gmail), so that you can sync all your cell phone contacts and appointments with ACT! (both directions). The truth is you can't sync ACT! with Google in either direction. Google requires a verification code for ACT! to communicate with Google, but ACT! hasn't gotten around to supporting it yet. When you call ACT! technical support, they admit that this is a known defect and promise to fix it "soon". Meanwhile, you can buy CompanionLink software that will link ACT! to Google (CompanionLink allows for the verification code from Google to be entered), but this will cost you another $80. It works fine; I'm using it. ALSO, I'm using Windows 7 and MS Office 2010, both of which are 64 bit compatible tools, but Sage ACT! 2013 is still trudging along at 32 bits, and won't work in 64 bit mode. So, if you want to link Outlook with ACT!, you have to downgrade your Outlook to 32 bit so that ACT! can speak to it. LASTLY, Sage ACT! has no customer support: you have to buy it separately (you can buy Gold, Silver or Bronze coverage). It's good, I've used it, but mine cost over $100 for 5 calls.

The better news: I've used ACT! for years, use it constantly/multiple times daily, and it's a good, solid product. It is a bit complex, and takes some time to learn. But it is quite useful, allows me to tie all my email correspondence to any of my customers, keep notes by customer, easily tracks all people in the same company, and most important to me, allows me to sync with my Droid phone (albeit via CompanionLink). It's a bit of a processor hog -- will slow down your computer as it continuously links to Outlook -- but it does the job.
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10 of 10 people found the following review helpful
2.0 out of 5 stars I question the cost & time investment April 30, 2013
By mac8352
Verified Purchase
Very disappointed in this product. Too complicated & not user freindly to use. So many feattures that if you
had to learn them all you would have no time to sell. Outlook is much simplier
and does less which is better.
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7 of 7 people found the following review helpful
1.0 out of 5 stars If you are thinking about it, don't! January 21, 2014
By Bill
I have used ACT for years. Moving to another data-base manager is a horrific experience so once you use this for a while you are pretty much stuck unless you are willing to shell out a few thousand dollars for help with the transition and then lose some of your functionality.

Customer service takes a long time on wait to talk to the first line people who I find to be useless. For instance, this morning I spent 40 minutes on hold because ACT Pro 2013 locked me out saying my product was registered. I spent 25 minutes on the phone with the customer service rep who told me all she could do was email me instructions for troubleshooting and fixing my problem. She sent me instructions for the wrong product. To get tech support be prepared to pony up some money. I've done that too. It wasn't worth the money. In fact is was wasn't worth my time.

In the past I've simply had to resolve problems on my own, burning up many hours of work time or find some other poor soul who did the same and was willing to post his solution online.

Also, if you are interested in their smart tasks and activity series you should know that they have never worked properly for me, even after exhaustive tech support sessions.

I dislike the company, I dislike the product. I'm looking for a replacement.
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Most Recent Customer Reviews
5.0 out of 5 stars Very satisfied
The delivery was on time and the product is what I expected.
Published 20 days ago by Mike Berube
2.0 out of 5 stars Fast shipping disappointing product
We upgraded from ACT 2006. This newer one has a lot of nice features, the database is just fine. However, when it comes to printing out the database or address book for a... Read more
Published 2 months ago by Donna Cecil/Steve Zambarano
2.0 out of 5 stars I had issues with Outlook
It locks up my outlook to where it just cant operate. I need to call their tech service group, but I wound up just uninstalling. Read more
Published 3 months ago by Perry Rucker
1.0 out of 5 stars "New Users" -BEWARE!
Amazon & these resellers may not be disclosing that this is an UPGRADE, which only works on if you have a more recent model of ACT!
Published 3 months ago by mick hagens
2.0 out of 5 stars Not Impressed
I've used ACT since the 1985 and have upgraded several times. Most recently, before the upgrade to Pro 2013 I've been using ACT 2006. Read more
Published 5 months ago by Dr. Timothy Todd
1.0 out of 5 stars RUN AWAY!
If you haven't bought this product, DON'T. Use anything else. ANYTHING.

If you have bought the product, try to export the file into anything else, you'll be glad that... Read more
Published 6 months ago by Walter E. Obrien
1.0 out of 5 stars Actually, -5 stars would be better
I have to use this terrible product at work. It decreases my productivity DRASTICALLY. I've spent the last 35 minutes trying to put in 4 meetings and I STILL haven't accomplished... Read more
Published 6 months ago by Colleen
4.0 out of 5 stars Going into the Present
Been using ACT for many years. Last one was purchased in 2006, and needed to upgrade since it wasn't compatible with Windows 8. Read more
Published 6 months ago by Moondog
New version arrive about every 2 years and if you don't buy the new version you get ZERO support. Any upgrade to Office, particularly Outlook results in compatibility issues. Read more
Published 7 months ago by DJ
5.0 out of 5 stars Works for me
I have been a user sense dos version 1 that makes me old ey. Well its works and I just keep upgrading the only thing that I wish would not have changed in this version is the list... Read more
Published 7 months ago by Mark
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