Customer Reviews

Sage Peachtree Complete Accounting 2011 Multi User [OLD VERSION]

5 star:		(1)
4 star:		(2)
3 star:		(0)
2 star:		(1)
1 star:		(1)

 

 

We bought this product as an upgrade for our 2008 software from Peachtree. Almost immediately after installation we started having problems with lock-ups, data migration and incorrect inventory data. I don't know if the program notified Peachtree or it was random chance, but they started to send us emails warning us that having to much data can cause problems with Complete Accounting 2011. The same problems as we were having. Finally I called and after some negotiation over price(they WILL negotiate)we ended up buying Quantum from Sage. The moral of the story is: if you have a small company that's new, this is a fine, easy to use product. But, if you are a larger company and/or have lots of data and transactions, look into Quantum another fine product from Sage.

Purchased October 2011 (after a new version was already out) for $100! The new version runs for $600! And I am amazed at the fact that this version is not even that old. You can run this version with updates for years to come, and for a fraction of the price!

I don't like the new Peachtree Sage product. We have had nothing but trouble since we updated. It has lost information and it took hours to get technical help on line and on the phone. We waited on the phone from around 10:00, ate lunch with the phone on speaker, finished our meal and returned from our kitchen to the office and still no one was on the phone. Just that annoying music and occasional commercial. We still do not have the problem fixed after all that. We need another system.

I have been using Peachtree since the 2004 version, upgrading every 2-3 years. This is my first time to use the multi-user version. Sage Peachtree does a fine job of keeping track of our business income and expenses. It is good at managing inventory items. It has a set of reports that work for most things, but creating customized reports is a bit tricky.

The keyboard shortcuts are not well designed, which is frustrating. The 2011 version changed a shortcut I frequently used. The multi-user version makes backing up and changing customer IDs difficult, because all users have to log out and even then, the program often leaves locked files that cause problems.

Overall, I am pleased. Peachtree integrates well with ShipRush, the new shipping software we are using.

I recently upgraded Microsoft Office to 2010 and was surprised to see that Peachtree 2008 would no longer export reports to Excel. So I purchased Peachtree 2011 believing that it would have no problem communicating with Microsoft Office 2010 but that is not the case. I contacted Peachtree support and they admit they know it is a problem but they do not have a time frame for a fix nor do they have a work around.

On top of that problem, the Peachtree 2011 update is not any better than 2008. Peachtree 2011 is still extremely slow when using it on multiple computers. I absolutely hate Peachtree and cannot wait for the day that my small office moves on to a different accounting software package.