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  • ACT! 2005 [Old Version]
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ACT! 2005 [Old Version]

Platform : Windows 2000, Windows XP, Windows 2003 Server
131 customer reviews

Available from these sellers.
  • Easy-to-use contact and customer-manager software
  • Access, organize, and manage contact details
  • Stay on top of schedule 24/7; share customer info securely
  • Link to Palm OS and Pocket PC handhelds
  • Forecast, track, and report on sales opportunities
7 open box from $15.50

Product Description

From the Manufacturer

From the top-selling contact and customer manager, more powerful, easier-to-use ACT! 2005 helps selling professionals and small businesses make contact, build relationships and get results. It allows you to:

  • Gain greater customer insights by accessing, organizing, and managing contact details.
  • Manage your time more efficiently by tracking and completing calls, meetings, and to-do items.
  • Take important contact and calendar information with you by integrating with Palm OS and Pocket PC handhelds.
  • Improve your bottom line by forecasting, tracking, and reporting on sales opportunities.
  • Easily share and synchronize contacts and calendars with up to 10 users and import data.

Product Details

Data Sheet [405kb PDF]
  • Shipping Weight: 1.8 pounds
  • Domestic Shipping: Item can be shipped within U.S.
  • International Shipping: This item is not eligible for international shipping. Learn More
  • ASIN: B0002LXRXY
  • Item model number: ACTS2005RT
  • Date first available at August 15, 2004
  • Average Customer Review: 1.6 out of 5 stars  See all reviews (131 customer reviews)
  • Amazon Best Sellers Rank: #15,873 in Software (See Top 100 in Software)
  • Product Warranty: For warranty information about this product, please click here

Customer Questions & Answers

Customer Reviews

Most Helpful Customer Reviews

90 of 96 people found the following review helpful By Richard X. Bove Sr. on August 31, 2004
The new version of ACT! 2005 is a significant disappointment. It should be avoided. The new program removes a number of attractive features that existed in ACT! 6.0, crashes constantly, and is no longer user friendly.

For example, in 6.0 if one wished to add a contact to a number of groups and subgroups, the steps were relatively simple and easy to complete. The contact menu item would be designated. In the drop down menu, the group membership feature would be selected. A list of groups and sub-groups would appear. The user would then click those groups to be added and/or deleted, click okay, and be brought back to the contact screen.

In the new version, 7.0, it is no longer possible to follow this series of steps. Now one clicks on an item called add contact to group. A partial listing of groups is shown. Another item must be selected to get the full list of groups and subgroups. Only one selection can be made and no deletions can be performed at this point. Then a group screen appears. This must be discarded to get back to the contact screen and then the process must be repeated for each additional group add wanted. What took three easy steps now may take 12 to 15.

The fact that so many steps are demanded eats up available memory. Thus, after performing a number of actions the program will crash. If one works on it long enough setting up desired functions the program will constantly freeze and crash. Memory usage which was poor in version 6.0 is now a disaster. It is impossible to believe that this program was ever beta tested.

This is only one of many examples of program changes that make this ACT! 7.0 more difficult. For example, one can no longer edit contacts in the contact list screen.
Read more ›
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54 of 60 people found the following review helpful By Amazon Customer on September 8, 2004
Another reviewer speaks of taking a minute & a half to load on an old machine. My 2+Gig with 500Mb RAM is also sloooow to load. I was upgrading (?) from v5, which is no great shakes, either, but I stuck with it because the Goldmine reviews were underwhelming. Some of the features that didn't work at all in V5 now work, but not properly (such as field names and sub-groups). On the other hand, importing from DB5 required that I use V5 then V7. V7 simply refused to import the data. That is as far as I have had time to push to now. Hope not too many more traps await me. Especially hope the crashings do not come.

Absent a major change of heart by management, I cannot imagine ever buying another edition of ACT! It is pretty good software for 1989. Trouble is, this isn't 1989. I recommend you pass on this ?upgrade? It is slow, remains sloppy to use, and the customizing screens tend to slip away before you are done making the feeble changes that are allowed. Sigh!
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20 of 21 people found the following review helpful By S. McDermatt on September 3, 2004
I downloaded this the day it came out. I use the previous version 6.03 approximately 5 hours a day. I was hoping that the two features I wanted most (tracking of incoming email & searchable email)were included in this upgrade. Well the email is now searchable but there is no recognition of incoming emails other than that they show up in your inbox. If you desire a product that tracks your (email) communications with others and allows you to simply look at a 'contact' and see the activity history then look elsewhere. You will have to MANUALLY ATTACH EACH INCOMING EMAIL TO ITS CONTACT. Like my 4 year old who speaks but does not listen so to does ACT 2005.

Also, ACT! 2005 takes about 20 seconds just to start up compared to <1 second for ACT! 6.03 (1.4GHz, 768Mb Centrino). I had to re-install the previous version after un-installing ACT 2005.

Buy the CD or download the product and try preferably on a spare computer, not your primary. Too, ignore the conflicting information about downloads not being returnable, they are and return it within 30 days if not satisfied.
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22 of 24 people found the following review helpful By PT Cruiser TOP 50 REVIEWER on August 25, 2004
I've been using ACT for years and was anxious to see an upgrade to ACT 2005. Installation was easy, it converted my old act database to the new format. But as I started using it, I realized that there were more features missing from the previous version than features added that I would use. The dialer is gone. There is no way to dial a contact's phone number from the application unless you want to buy a $49 add-on from a third party. And the add-on doesn't automatically record history of the phone call in the notes or history section. The second disappointment was the email part of the program. The performance hasn't improved and the .html templates have disappeared. The only email format is now .tpl. The same problems with using Outlook or Eudora that were in the 6.0 version are still here.

Performance is also slower than the previous version. On a 2.4 Ghz. computer with 640 MB of RAM it seems to take forever to launch and has a generally sluggish feeling.

On the positive side, you can attach files to a note and the group feature has more subgroups of groups. The Opportunities also have a tab and list from the contact screen. But for everyday features that are used on a constant basis, like dialing and email, it is lacking.

Fortunately, the upgrade has a 30 day guarantee. I plan to send it back.
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