"Excellent and useful techniques to establish, expand, and maintain relationships...and generate sales -- Mitch Siegel, Vice president of Trading, Quick & Reilly
About the Author
Stephan Schiffman has trained over 350,000 salespeople at firms such as AT&T Information Systems, Chemical Bank, Manufacturer's Hanover Trust, Motorola, Aetna/U.S. Healthcare. Mr. Schiffman. President of D.E.I. Management Group, is the author of Cold Calling Techniques (That Really Work!)
, The 25 Sales Habits of Highly Successful Salespeople
, The 25 Most Common Mistakes
, and several other popular books on sales.