Shipping: Items are shipped from OLMA XXI manufacturer via FedEx Overnight. (1-day) FedEx Next Day Delivery. Please have someone ready to receive the order. If an order is placed before 12:00 PM EST, Monday through Thursday, it will arrive the next day. All orders placed after Thursday 12:00 PM EST, will arrive the following Tuesday. Returns & Exchanges:Products must be inspected immediately upon arrival-as credit will NOT be granted if unsatisfactory items are discarded or consumed (even partially). If you want to return any item, please keep all packaging intact. All return claims must be made within 24 hrs of shipment receipt. At that time, a return authorization code will be issued. Once we receive and accept the claim, we will automatically resend the merchandise. Please note: returns will not be accepted without a return authorization code. Returns must be shipped to the following address: Olma Amazon STORE. Customer Service Department.
127 42nd Street
Brooklyn, NY 11232
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