Salon Client Care: How to Maximize Your Potential for Success [Paperback]

J. Elaine Spear (Author)

Book Description

Publication Date: January 27, 1999 | ISBN-10: 1562533495 | ISBN-13: 978-1562533496 | Edition: 1

This new book is a comprehensive guide to customer service and client care for the salon industry. Readers learn how to build and retain a strong customer base, communicate effectively with clients, and generate an ideal salon ambiance. Complete with statistics, tips on computer software for salon use, and suggestions for staff maintenance, this resource contains all of the essential information on how to operate a successful salon. Just some of what you will learn includes:

Editorial Reviews

About the Author

A stylist/salon owner since 1977, Spear wrote a monthly beauty column for Southern California Living for 12 years. By 1993, her salon was realizing $1,000,000 in annual sales. She now runs "Looking Great", an info-center/electronic mall on the Internet.

Product Details

• Paperback: 160 pages
• Publisher: Milady; 1 edition (January 27, 1999)
• Language: English
• ISBN-10: 1562533495
• ISBN-13: 978-1562533496
• Product Dimensions: 11 x 8.6 x 0.4 inches
• Shipping Weight: 13.6 ounces (View shipping rates and policies)
• Average Customer Review: 3.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #2,334,588 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

2 of 3 people found the following review helpful:

3.0 out of 5 stars Ugly edition, but good content, October 6, 2006

By 

aldo (Miami, Florida, United States) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: Salon Client Care: How to Maximize Your Potential for Success (Paperback)

At first, when I received the book, I thought: what a waste of money! The printing is ugly, it looks like fotocopies. This is about beauty... With such an ugly book what can they teach me abou it. But when I started to read it, I found very useful tips for the salon that my wife and I own. I bought other books on the subject, but this has a more practical, empirical approach. The theoretical side is not strong, but I was not looking for that.