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34 of 38 people found the following review helpful
on November 26, 2013
I purchased the Samsonite Black Label Cosmolite 27" Spinner Luggage in February 2012 when I got tired of all of the strain I was putting on my back and shoulders from dragging around my old suitcases during business travel. This luggage is very light and easy to pack, and in general I have had a great time using it.

However, after returning from a recent business trip in October 2013, the wheels stopped spinning and would no longer roll smoothly. After sending it to the Samonsite Repair Center, they stated that it was due to wear and tear from use, and not covered by the 10 year warranty and would cost me over $100 to repair. Since purchasing it in 2012, I have taken it on approximately 10 business trips and have never exceeded airline weight limits. This is far from excessive use, and for spending $500+ on a nice piece of luggage, I expected it to last longer than less than 2 years of moderate use. HIGHLY disappointing.
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16 of 17 people found the following review helpful
on August 16, 2010
If you travel a lot, do not think it twice. I used to have a Tumi. This replaces Tumi by saving almost 3 kilos (6 pounds).

Great and comphortable to stroll with.

I also got the smallest one, fits the cabin overhead compartment, and it is great.
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8 of 9 people found the following review helpful
on July 18, 2014
I bought both the carry-on size and the check-on size.

Problems with the Check-On Size:
1. Zipper – The zipper on this suitcase is not strong enough for a check-on bag. The problem is that since the zipper is in the middle of the suitcase (butterfly design), all of the weight from the contents weighs down on the weak zipper, especially when it is lifted...causing a lot of strain even when loaded normally (40-50lbs). Even though I do not travel that often and do not overstuff my bag, the zipper has split open each time that I do travel, and I worry that the contents will fall out when it appears on the luggage carousel. I do not think that the zipper or wheels are covered by the warranty. I am extremely disappointed by spending $600 on a suitcase that doesn't stay closed and causes me stress worrying about the contents to the point where I can no longer use it. It certainly would have been a better decision to buy the cheapest suitcase and just replace anytime that it has damage...than to buy a super expensive suitcase that did not even survive one trip. If you do end up buying this suitcase, I highly recommend using straps to help secure it closed and put less strain on the zipper.
2. Only One Handle – There are two versions of this suitcase depending on if it is made in Europe or not. One of the two versions does not have a top handle (only a side handle), which makes it very difficult to lift in different ways. I lucked out and was sent the one with two handles...but do not know how to specify this as my carry-on bag only has one handle.
3. Difficulty Rolling – When fully loaded (up to normal 50lb weight of check-on suitcases), it is more difficult to roll around than some other suitcases and has to be tilted and rolled on two wheels. The suitcases that travel personnel use (like Travel Pro) where they hang a bag on the outside when loaded to make it seem weightless while rolling around is better (in my opinion) for lugging around heavy suitcases.
4. Butterfly construction does not allow you to open suitcase on normal luggage stand as it is too big.

(Pro: The suitcase itself is very light, and the outside material has been sturdy and waterproof.)

Review of the carry-on size:
Cons:
1. The extendible handle on my suitcase will not extend the whole way as something is jamming it. I assume that a screw or something has broken off inside of it and will find out soon if the warranty will cover this repair.
2. Handles – Mine only has a size handle and not a top handle, which makes it very difficult to put in and take out of the overhead compartment. When drivers or bellboys try to help me with this bag, I see them struggle at trying to figure out how to pick it up until they see the side handle, which is not sufficient (in my opinion). This is a serious design flaw.
3. Volume – Does not fit as much stuff as a two-wheeled bag.

Pros:
1. Fits in the overhead compartment of even smaller planes (as long as you don't stuff it) that normally do not fit rolling suitcases).
2. Stylish
3. Easy to roll around (on all fours if on smooth floor and tilted if on carpet)...but still easier to roll around the suitcases where you hang a bag off to make it weightless like the airline employees use.
4. Waterproof
5. Can attach jacket in bungee on the top
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1 of 1 people found the following review helpful
on December 21, 2014
OMG, this thing is SOOO light. Well, it is still about 7 lbs, but it is really light. I moved to this model from the Travelpro Platinum 5 series.
I've went on one trip so far with this luggage and it worked out pretty well. There was no scuffs after the first trip, but I can see how it's possible with the other colors that other user's experienced. The wheels were very sturdy and stable. There is a cover over the zippy to protect the zipper which was nice as it gets protected. On the flipside, the cover does make it a bit hard to put it in the lock. There is no usual spring function that kicks out the zipper handles when you unlock it, but I guess it's not a big deal. This luggage opens up in the middle, so there is not really a way to use this on the luggage stands in hotels. I do usually worry if the zippers will hold. I can see how some users complain about the zipper being pressed. Hope this products last long
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1 of 1 people found the following review helpful
on December 22, 2014
The wheels are too small and difficult to roll and maneuver. Anything other than smooth cement floors becomes cumbersome , with those small wheels. Samsonite, please reengineer this.
Or, better yet! Travel with this luggage and see how you can design this product better.
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1 of 1 people found the following review helpful
on August 17, 2014
I absolutely love it. A friend recommended it and it certainly met my ecpectations
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on July 14, 2014
My previous roller luggage from Samsonite died after 7-years of travel through Europe, Russia and the US. I bought this model previously for my girlfriend during a trip to London and it is a remarkable improvement, so I bought myself one through Amazon. The ONLY reason for the 4- star rating is the fact that it cannot be expanded like its predecessor that it replaced. An unfortunate oversight on Samsonite's part.
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3 of 5 people found the following review helpful
on June 13, 2014
These cases have now been on six trips on three airlines plus two Amtrak trains in the baggage van and came out almost perfectly. There are a few slight scratches that are very hard to even see but no other damage. They are light, durable, easy to push and turn without the handle even being up and worth every cent we paid.
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