Top critical review
68 people found this helpful
Great for Airlines [UPDATE]
on February 26, 2014
This is a very large and robust case, which I really find can hold up well to travel. The lack of zipper really makes for a robust set up. But the sheer size can create some issues.
I have travelled several thousand miles with this bag, it's been lost twice, one time taking a cross country jaunt without me from coast to coast. It's bright and obvious to see, so baggage handlers can spot it in a sea of other bags, as can I.
So far I don't have any issues, although being so big it can be a bit cumbersome at times. What you lose in convenience you gain in storage space.
Having owned this case for less than four months and flown less than 30 times, my luggage showed up on the carousel missing a wheel.
Now I get that baggage handlers are not that gentle, and I get the bag was pretty full (although not even close to being deemed 'heavy' by the airline), but an entire wheel breaking off so soon after purchase is inexcusable.
The airline of course calls this reasonable wear and tear.
I've had it too long for Amazon to take it back.
And forget your ten year warranty from Samsonite; that's just a joke. They specifically exclude damage such as this. Yep, they make a bag with the word "F'light" in it, and then essentially tell you that their bags can't withstand the rigors of actually taking them on a flight.
The only upside is that the case is well constructed, so I can use it as a fairly weatherproof storage box. I'll have to buy another suitcase though.
I am beginning to question Samsonite quality control. I bought one that lasted well over 150 flights. Then another that lasted just months (the TSA lock broke so I couldn't lock it). Now this which lasted less than four months. At this rate I'm going to be spending $600 a year on suitcases. Beginning to wonder if I need to look to another brand.