Most helpful critical review
44 of 45 people found the following review helpful
Roomy but flimsy handle won't last.
on November 9, 2013
I'm a frequent business traveler, I fly at least twice a week, every week. I bought this bag mid-July 2013 and just this past week (11/7/13) the telescoping handle broke, rendering this bag useless. I've taken it on about 32 flights in the 4 months I've had it, and it has NEVER been checked. The majority of the time I carry it on and the remainder it is gate checked (which is a lot less harsh on the bag than checking it in). The bag is roomy and pushes the bounderies of carry ons, which I like. I've never had any issues packing a weeks worth of clothes + shoes, and I didn't need to extend the bag. The bag material has held up well as it still looks brand new, however the telescoping handle is not of the same quality. It is made of cheap/thin/flimsy metal and was never really sturdy. I initially thought that the handle wouldn't last when I first received the bag, but the bag itself is fairly attractive and well built so I looked past it. Now I'm regretting not returning this bag and getting something better from the beginning.