Customer Reviews

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4.3 out of 5 stars
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89 of 94 people found the following review helpful
on June 7, 2013
I own this suitcase in black, along with its 28" matching "sister". Bag will arrive in a cardboard box only slightly larger than the suitcase with minimal packaging. While I LOVE the 28" large version of this hardtop suitcase, I'm less enamored of the smaller, carry-on size.
Pros:
1) 360 degree spinner wheels make it very easy to push or pull this bag. You can roll it on 2 wheels (like a traditional wheeled suitcase) or on all 4. When I need to transport 2 suitcases at once, I find it's very convenient to be able to push this bag next to me with little effort.
2) It's a nice looking suitcase set. Black is high-gloss so it stands out from all the matte black bags, but it isn't overly loud. This bag will show some scratches from TSA if you check it, but the high gloss does a nice job of reflecting the scratches so they aren't that noticeable.
3) It's very light-weight. This 20" is obviously pounds less than the soft-sided, nylon bag I had purchased previously (and still own). No problems with lifting this bag into the overhead compartments on planes.
4) This bag does have an expansion zipper so if you need a little more room, you can upzip that and give yourself another inch of depth.

Cons:
1) While the split, side-by-side compartments is a great feature on the largest, 28" version of this suitcase, it's not very convenient for light packing. I'd rather have a small bag that opens to reveal one, deeper compartment so that I can stack up my clothes and easily pack larger or deeper items (boots, gifts, etc.). Other people might not mind the split, side-by-side packing for a small bag, but I think it's a negative in this size.
2) My bag has one wheel that squeaks slightly. Probably needs only a small adjustment, but it's annoying that I have to deal with any such issue on a new bag.
3) There are no external pockets on this. I never use the external pockets on a larger, only-to-be-checked suitcase, but I found on my latest trip that I missed having an exterior pocket on my carry-on bag. Again, others may not find this to be an issue.

On my most recent trip, my boyfriend used this bag. He was able to pack the following with no effort at closing the 20" bag:
- 1 pair men's dress shoes (size U.S. 11)
- 2 polo shirts (size large)
- 1 dress shirt
- 2 pairs of shorts
- 1 pair of dress khakis
- 3 pairs of socks
- underwear
- hairbrush
- small toiletry kit (about 8" in length)
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43 of 44 people found the following review helpful
on December 9, 2012
Size Name: 20"Color Name: Blue SlateVerified Purchase
My wife and I travelled to the USA to stay with family and ordered 2 of the 28 inch case plus 1 of these 20 inch spinners as carry on for our return journey to the UK. The cases are a quality product and look fantastic in the Blue Slate colour. These cases are lightweight and highly manoeverable thanks to the 360 degree turning wheels. Excellent quality at a very reasonable price for Samsonite.

Ideally I would have bought the super lightweight Comsolite cases from Samsonite but they are 3 times the price for minimal difference. TSA locks are easy to use too. These cases are made of polycarbonate which to the uneducated can appear flimsy - rest assured they are tough and hopefully will last for many years to come.

They are perfect too for a long weekend away and we have used on several occasions since. Buy and you wont regret it!
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27 of 27 people found the following review helpful
on July 31, 2013
Size Name: One SizeColor Name: SilverVerified Purchase
Pros:
1) Exterior seems very durable
2) Built-in TSA approved lock
3) 360 spinner wheels makes it very easy to transport
4) Well-made suitcase

Cons:
1) Wish there was a handle on the side of the bag for when I need to lift up into the overhead bin space
2) The exterior case creates a bit of static so attracts some lint, dirt, etc.
3) There isn't a good area within the suitcase to hold toiletry like I've had with other bags
4) When open, the bag splits in half so that the two compartments to pack are the same size. It would be great to just have one deep compartment instead
5) No exterior pockets

Most of my cons are just minor things that I would love to have but overall this makes for a great carry-on!
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21 of 23 people found the following review helpful
on October 19, 2012
Size Name: One SizeColor Name: Black
Really nice bag. Perfect for small trips (up to a week). Light and plenty or room. Only downside of this bag is how shiny it was. Looked great day one, scratched up heaps by day 2.
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10 of 10 people found the following review helpful
on November 8, 2012
Size Name: One SizeColor Name: BlackVerified Purchase
This case surprised me with how much could fit in the bag. This was my first hard shell bag, so my only issue were the scuffs on the bag after my first trip.
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8 of 8 people found the following review helpful
Size Name: 20"Color Name: Blue SlateVerified Purchase
I used it only once to Australia and inside top zipped cover giving it away at the zipper stitching. Bad quality.
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10 of 12 people found the following review helpful
on June 27, 2013
Size Name: 20"Color Name: Blue SlateVerified Purchase
Tested the luggage with Delta Airlines carry-on/under seat baggage check at the airport. It fit perfectly! Will use it for valuable items such as cameras, electronics, and medicines for upcoming travel. Actual case weight per my scale: 6.7 lbs.
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4 of 4 people found the following review helpful
on April 10, 2014
Verified Purchase
Bought this bag from Amazon in the summer. First trip went well. Light, roomy, and easy to get in the overhead. Second trup not so good. Got to Florida OK but on the way home the handle totally disentegrated. I was rolling it off the plane and the handle came apart in the gangway. Once inside the airport I realized this was not going to be fixed so I had to just pull it with one of the bars sticking out of the bag. What a disaster on the second use of the bag!!! Wish I had purchased something else.
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3 of 3 people found the following review helpful
on May 23, 2013
Size Name: 20"Color Name: Blue SlateVerified Purchase
The luggage is beautiful except the blue slate color is not the same as the pic. It has an excellent quality at a very reasonable price for Samsonite.
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2 of 2 people found the following review helpful
on September 16, 2013
Size Name: One SizeColor Name: BlackVerified Purchase
I love this suitcase.. it's the perfect size for a weekend trip. The spinner wheels make it SO easy to navigate through airports and train stations! It easily fits in the overhead compartments on Southwest, and it's super light so I don't even have to ask anyone for help when I put it away. I'm able to fit 2 cocktail dresses, 2 sets of daytime clothes, my straightener, blow dryer, large makeup bag, and 2 pairs of high heels without a problem. My boyfriend wants to get one as well. The only down side is that it gets scratched easily (I have the black) but if you aren't looking for scratches, you probably wouldn't even notice.
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