Most helpful critical review
28 of 31 people found the following review helpful
Decent for the Price, Not Durable, Warranty Claims are difficult.
on May 8, 2011
These bags are pretty poorly made. The wheels on the large bag broke off after 3 flights. I took it to the Samsonite Outlet store and paid them 10 dollars to send it to the repair shop. They had it delivered to my house fixed up and it was fine, but I'm still not impressed.
The large duffel bag is weak. I only use it on overnight trips, but the inside compartments are falling apart. The inside walls that separate the compartments rip at the seams. If you want a quality bag try out the Kirkland Signature 27" luggage at Costco. It's kind of pricy at 99 dollars a bag, but it's built like a tank and it has a lifetime warranty that can be taken care of at any local Costco.
I can't really comment on the other 2 smaller pieces, because they hold so little they are next to useless to me so they didn't get much use from me. I do use the toiletry bag though and honestly that is the only bag that I really like out of this bundle, I think it is great and it has held up to a lot of abuse over the years.
As for the warranty repairs, the Samsonite Outlet that took care of my warranty near my home went out of business. Now, there is no place I can take my bag for warranty within 200 miles. I would be careful before buying these by making sure there is a repair shop somewhere near your house. They seem sparse and hard to find.
I rate them a 3 out of 5, because if you do need the amount of bags that are in this set it is difficult to find them at this price. This is a decent set for the money it sells for. However, if you normally just travel with one bag and don't really need a set I would just splurge on a single quality bag because it seems like they skimped on quality to keep the price low. Also, with their warranty centers being hard to find (unless you're lucky), I would treat them as disposables.