Top positive review
16 of 17 people found this helpful
Drum is a Manufacturing defect
on October 8, 2013
I bought my Dryer 20 months ago and suddenly it started making a noise like something rolling around inside.
After calling repair service they told me this has happened before to others.
I called Samsung and requested assistance with the repair bill which was quoted at 400.00. They have offered to fix the problem this one time for no cost to me since it is out of warranty. They are replacing the drum. Let's see how it goes.
I never expected to have an issue by purchasing what I thought was a good quality product.