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Samsung Brightside (Verizon Wireless)
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Samsung Brightside (Verizon Wireless)

by Samsung
2.6 out of 5 stars  See all reviews (168 customer reviews) 41 answered questions

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Product Features

  • Display: 3.1-inches
  • Camera: 3.2-MP
  • 3G-enabled messaging phone
  • GPS-enabled for turn-by-turn directions
  • 3.2-megapixel camera
  • Released in March, 2012
  • What's in the Box: handset, 1000 mAH rechargeable battery, wall/USB charger, Product Safety & Warranty Guide, Quick Reference Guide

Product Description

Product Description

The Samsung Brightside SCH-U380 is a CDMA touch screen messaging phone that also features a slide-out QWERTY keyboard. It runs on the BREW MP app platform, and comes equipped with a multi-format music player, 3G data, Bluetooth functionality, microSD slot for additional storage, and GPS. The Brightside also includes an email client, video recording capability, and support for multiple languages including English and Spanish.


3.1" touch screen and slide-out
QWERTY keyboard (view larger).

One-touch access to your contacts and messages (view larger).
Samsung Brightside
At a Glance:
  • 3G connectivity

  • Battery talk time: 6.5 hours, standby time: 14.6 days

  • 3.1-inch touch screen and slide-out QWERTY keyboard

  • 3.2-MP camera/camcorder

  • Supports up to 32GB MicroSD card (sold separately)

  • Music Player

  • Text to Speech- converts text messages into audio

  • Bluetooth 2.1

  • Threaded text messaging, picture and video messaging

  • Upload images directly to Facebook and MySpace

At a Glance

Samsung Brightside Overview

Introducing the Samsung Brightside, the phone for anyone looking for constant connection. The combo of a 3.1-inch touch screen and slide-out QWERTY keyboard lets texts and status updates fly out at the speed of now. Unique one-touch social access features let tech savvy students bounce quickly from messages to contacts and back. The built-in 3.2 megapixel camera captures all those must-remember moments, which will come in handy when keeping friends in the loop through Facebook, Twitter and texting. Wake up on the Brightside and light up your scene.

Combo of Touch Screen and Keyboard

Tired of choosing between a keyboard and touch screen to get your message across? With the Samsung Brightside, you get the best of both worlds. Simultaneous use of the 3.1-inch touch screen and QWERTY slide-out keyboard gives you the ability to break free to chat, surf and interact any way you want. With the one-touch access feature to your contacts and messages you'll be able to stay ahead of your circle of friends and respond to texts, emails and status updates at the speed of light.

Staying in touch is a snap on the Brightside, which has built-in shortcuts for quick access to messaging and networking on the slide-out QWERTY keypad. Just press the spacebar to open the Social Networks app. Function + Z opens a quick list of emoticons for quick messaging. The Star key is a shortcut to your 12 favorite contacts. And there's a dedicated messaging key as a shortcut for writing texts.

Rise and Shine Your Social Side

The Samsung Brightside is a shining example of how you can get the word out in multiple ways. Send texts, pics and videos quickly to your group of friends. Plus, you can easily stay connected through email and update your social networks.

3.2 Megapixel Rear-facing Camera and Camcorder

Take photos in a flash with the 3.2 megapixel camera, or capture a spontaneous video. There's a dedicated camera key on the right side of the phone so it's easy to find. This key also serves as the shutter button for rapid-fire photos. It's easy to share your pictures and videos with friends, or to upload them to an online album using email, Bluetooth or posting to Facebook.

Vital Statistics

The Samsung Brightside weighs just 4.3 ounces and measures 4.37 x 2.37 x 0.57 inches. Its 1000 mAh lithium-ion battery is rated at up to 6.5 hours of talk time, and up to 14.6 days of standby time. It runs on the Verizon Wireless 3G network, as well as EV-DO: 850/1900 frequencies and at a data speed of EVO-DO Rev 0.

What's in the Box

Samsung Brightside, standard lithium ion battery (1,000 mAH), wall/USB charger, product safety & warranty brochure, quick reference guide

Verizon Wireless Services

Reliable 3G Network: With support for the EV-DO high-speed data standard, you'll enjoy fast access to the Internet and Verizon Wireless multimedia services (additional charges applicable), with average download speeds ranging from 400 to 700 Kbps and peak rates up to 2 Mbps.

Verizon Services: access to apps with Verizon Apps storefront, Media Center, VZ Navigator, V CAST Videos and more!

VZ Navigator Capable: With this GPS-enabled phone, you'll be able to access the Verizon Wireless VZ Navigator service (additional charges applicable) for voice-prompted turn-by-turn directions, heads-up alerts, local search of nearly 14 million points of interest in the US (such as landmarks, restaurants and ATMs), and detailed color maps.

Backup Assistant: never lose your Address Book contact information again! Sign in or create a new Backup Assistant account from the Setup Wizard and download all of your existing contacts from your old phone.


  • Verizon 3G connectivity
  • Onboard GPS for navigation (using pre-loaded BlackBerry Maps or optional VZ Navigator) and location services
  • Bluetooth connectivity (version 2.1) includes profiles for communication headset, hands-free car kits, and A2DP audio streaming.


  • Display: 3.1-inch QVGA, Touch Screen, 262K Color, 240 x 320 Pixels
  • 4-Line Slide-Out QWERTY Keyboard with dedicated text messaging key
  • MicroUSB 2.0 port
  • Removable battery

Communications & Internet

  • Full messaging capabilities including SMS text, MMS picture/video and IM instant messaging
  • Opera HTML web browser easily access to all your favorite websites.
  • Speakerphone; Voicemail; Text-to-speech; Picture Caller ID
  • Personal and corporate e-mail access .


  • Supports up to 32GB MicroSD card (sold separately)


  • 3.2-megapixel camera with resolution options.
  • Video capture capabilities
  • Image Editor: Effects, Contrast, Saturation, Blur, Rotate/Flip and Brightness


  • Music player compatible with MP3, WMA, MP4 and AAC/AAC+/eAAC+
  • Video player compatible with MPEG4, H.264, H.263
  • Embedded Ringtones, Vibrate Alert and silent
  • Verizon media services

More Features

  • 3.5mm headphone jack
  • V Cast Apps
  • Text to Speech- converts text messages into audio
  • Voice Commands
  • TTY capable

Product Details

Customer Questions & Answers

Customer Reviews

Most Helpful Customer Reviews
482 of 491 people found the following review helpful
4.0 out of 5 stars Best in Class March 7, 2012
The Samsung Brightside is no smart phone. But for a basic phone with no required data plan, I believe it deserves "Best in Class."

The call quality is good, and Verizon offers the best coast-to-coast coverage in the cellular industry. The touch screen feels accurate and responsive. As with their Galaxy Tab, Samsung has proven they can build a good touch screen.

One uniqueness is that the Brightside offers both a touchscreen and a slide-out physical keyboard. This adds some girth to the phone, but it's still lightweight, and the frame does not feel bulky. It's a welcome accessory for heavy texting.

Other perks include a camera and music player. The 3.2 megapixel camera is just what I need for those unplanned "Kodak moments" when I don't have a regular camera around. It's far superior to the 1.3 megapixel on my previous two phones. The music player is pretty straightforward and puts out a good sound that's not too quiet or tinny.

That said, there are a few negatives. I would've appreciated more customization options with things like home page colors, font sizes, etc. When testing out some PDF files, I found the document viewer slow and clunky and see myself using it very little. I had some problems downloading drivers when I first plugged in the USB. It also took me a while to get the phone to recognize my music files. But with a little persistence, all seems to be working smoothly now.

Sure, we'd all love to have a smart phone. But the $30/mo. data plan is hard to swallow when many of us already have internet access. If you're looking for a sleek touch screen phone and don't expect to use internet much, the Brightside is a great option.
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182 of 194 people found the following review helpful
5.0 out of 5 stars fantastic "almost smart" phone March 7, 2012
By towelie
This isn't a smart phone. But it might be one of the best non smart phones, with many of the features you get with the smart phones (touch screen, flick of the finger picture viewing, etc), but without the $30/month for a data plan nor the $200 purchase price.

I also had verizon ENV3 -- which i loved -- except for the problem of it shutting it self down. it used to be 1x/month, now it's 5x/day so it's time for a new phone. It was what i wanted -- good camera, great keyboard, no huge price or data plan.

so now that the ENV3 was unusable, i went looking for a replacement and this was the best i found. BTW, i just got it tonight and i've never written a review before, but this was soo good i thought it worthy.

I bought it at bestbuy and paid 29 bucks. coulda bought it here cheaper, but i wanted to feel the keyboard. that's one feature that is soo important, but you'll never know unless you try it in the store. I tried a bunch, and some don't have the spacing, or enough 3 dimentional "bubble" for you to feel the keys. this one is fantastic!

I didn't care about the touch screen initially. But after using it, and having the same picture scrolling ability as an iphone was cool. (though it's limited: you can't "spread your fingers" to zoom, etc. but you can drag to scroll though them).

biggest bummer is that many of the options only have 2 or 3 options, with what i'd say are some glaring omissions. (examples below). So yeah, it could be better, but for what i wanted it's great.

configurability drawbacks:
a) screen lock options: 1) lock ley only, 2)lock key and end key 3)any key -- where's the option to unlock with a passcode? the only passcode option is when it wakes up from power up. my phone isn't secure!
Read more ›
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86 of 89 people found the following review helpful
4.0 out of 5 stars Great for a Basic Phone March 10, 2012
By Mookie
First, this is not a smart phone. It's a basic phone with no data requirements. For what it is, it does a great job.

Pros: Compared to other touch screen phones I've used, this one is way faster and has a nice, responsive screen. But it lets you have the best of both world with its slide-out QWERTY. And yes, you can use the touch screen simultaneously with the slider. You can customize the home screen as far as which icons you want displayed. Threaded texting is huge for me, a feature missing from a lot of other basic phones. The camera is not awesome, but is among the best for current basic phones spec-wise. Support for external memory is a huge plus. The music player accepts a good deal of formats, so I can just drag and drop songs from iTunes right into my phone.

Cons: Customizability is somewhat limited, though I don't agree with some of the other reviews that say it isn't customizable at all. It would've been great to have Bluetooth 3 (this one still utilizes 2.x). Another feature that would've been nice (but again, this is a basic phone) is an accelerometer (i.e. when you turn the phone sideways, the screen flips to match your orientation). The "document reader" looks nice on paper, but doesn't perform well at all -- very slow and unresponsive. However, it's not a feature I see myself using. Ever.

If you're like me and don't want to pay the $30/month for data, but you want a nice big screen and a slide-out QWERTY, this is one of the best out there right now. Keep in mind, though, that it's not a smartphone. Don't expect the moon for features. It's a wonderful upgrade from my LG Cosmos.
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Most Recent Customer Reviews
5.0 out of 5 stars the perfect non-smart phone
I will be so sad when these inevitably go extinct. It's a basic phone but not one you'd get for your mom when you could get her an even simpler flip phone. Read more
Published 26 days ago by Matthew Care
5.0 out of 5 stars Five Stars
Quick and clean thanks
Published 1 month ago by matt
1.0 out of 5 stars One Star
Published 2 months ago by paola montoya
5.0 out of 5 stars Five Stars
Phone works and looks great!
Published 2 months ago by Stacy Huguez
4.0 out of 5 stars Never had an issues til year 3
I had this phone for 3 years and it worked fine,but had to trade it for a different one in the 3rd year because the keyboard keys stopped working, would have bought another one but... Read more
Published 2 months ago by M. Shutt
1.0 out of 5 stars NO HAPPY !!!
IT is BROKEN .... It worked for about a week. The screen is messed up. I can't get messages .... I had to re sic with m y Bluetooth every time I turned it off. Read more
Published 3 months ago by alycia
5.0 out of 5 stars Five Stars
Arrived sooner than expected and effortless activation.
Published 4 months ago by Robert Korosi
3.0 out of 5 stars The first year I got it it was fine where texting was good
I've had this phone for over 2 years and when I first got the phone I saw it was an improvement over my last which was the Samsung env 3. Read more
Published 4 months ago by Andrew
1.0 out of 5 stars The WORST phone I have ever owned
The WORST phone I have ever owned. I have had the phone for over 1 year which is ample time to use it and report on it. Read more
Published 4 months ago by Lonnie Sue
4.0 out of 5 stars Works well and is easy to use
Decent phone for my daughters first. Works well and is easy to use.
Published 4 months ago by R. Benninghoven
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