28 of 30 people found the following review helpful:
4.0 out of 5 stars
Thrilled with the results on 20-24lb paper, December 16, 2005
This review is from: Samsung CLP-510N Network-Ready Color Laser (Office Product)
Thrilled with the results on 20-24lb paper
I found the Samsung CLP-510N to be a great bargain, but only for 20-24lb paper. This is what I bought it for. What can you expect for $300? (from other site) This is fantastic for $300. I see crystal clear, colorful, well-defined print. I even printed an 8X10 photo of an electronics printed circuit board with components on it and found the quality excelent at default normal resolution setting. But I would not expect true old-fashioned optical printed photo quality from like a portrait photo, from a $300 laser printer, on any paper. I would be proud of the print quality to all my customers, but I do not print photos for them. Among other things like letters and agreements, and service reports; I print controller programming "ladder-diagrams" in color, all are crisp, clean, and impressive.
I noticed that a couple of CNET revewiers knocked it down because "The photo quality is awful, extremely grainy and jagged on one, a second printed photo had obvious blotches, "lines" and grain." Well, do your homework and download the printer manual before buying it. The manual clearly states on page E-5 ("Supported Sizes of Paper"):
"* 60 to 90g/m2 bond (16 to 24lb) for single-sided printing
* 75 to 90 g/m2 bond (20 to 24lb) for duplex printing"
And for the manual feeder ("Multi-purpose tray"):
"60 to 163g/m2 bond (16 to 43lb)"
Paper type is very important in a printer. I'd wager a weeks pay that said reveiwers were using paper heavier than 24lb. However, I will knock Samsung down half a point for failing to note this on their datasheet pdf, but only half a point because of the cheap price. Have you seen any photo paper 20-24lb? No. This printer is not for photos. I tried 58lb HP glossy laser photo paper in it, it did not work, the toner was not fused to the paper. This may cause a mess in there, and perhaps the other reveiwers tried this too much causing errant ink on subsequent 20-24lb paper as well!
I could not regester to log on to CNET to submit my review, they said it was my cookie settings, but even when I turned my security settings to "low" I could not. Their loss not mine.
One more thing to note, though, if you turn on duplexing, in the printer menu or in the software, the printer will run two passes whether or not you are printing a single page. This slows down the print rate considerably. What's more, I found that when you open an application, select print, and change the "print preferences" duplexing option, most apps will print with the original options instead, ignoring the duplex on-or-off change you just made. So set your options before opening the app, and close the app to change them again. This was true with both Win98 SP2 and WinXP SP2. So I knock another half point off for this, only half because of the cheap price.
You will not get $3,000 printer results from this printer, if you need to print on a variety of paper types like glossy photo paper and card stock, then you must expect to pay a premium price for your laser printer (of another more-expensive brand). Again, this printer prints much better than I expected for $300, and has a built-in duplexer to boot. Don't buy a Kia and expect performance like a Caddilac.
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16 of 17 people found the following review helpful:
4.0 out of 5 stars
Good printer, excellent features for the money, August 9, 2005
This review is from: Samsung CLP-510N Network-Ready Color Laser (Office Product)
The printer has mediocre graphics output, so if you need high-grade graphics output, look elsewhere. If you're looking for a decent, mid-grade quality color laser, you won't get more features and better performance for the money. Duplex and network support come standard. Power consumption isn't bad either; note the reviews of many other color lasers that people put in there homes only to blow circuits. Network configuration is a little clumsy, but even a novice should be able to get through it.
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10 of 12 people found the following review helpful:
2.0 out of 5 stars
poor and bad support of mediocre product, April 25, 2006
This review is from: Samsung CLP-510N Network-Ready Color Laser (Office Product)
Purchased this for a networked small office environment (three users). When we had print quality issues a few months after installation our young secretary called support and was told to clean the drum with a paper towel. That's it! She took it out and damaged it in the light. Why would tech support tell you to take the drum out to clean it and not warn you about exposure to light? More calls and more of the same poor help. At their suggestion, she spent $400 on new cartridges, to no avail. Now they want us to ship it back to CA from New England.
All we have done is sink money into this thing! Do I now want to invest in a new drum? I used a B&W HP Laserjet for many years, with low maintenance and few problems. If you don't know how to properly maintain it, you are doomed!
A follow-up: I replaced the drum and cleaned everything thoroughly. The printer then performed satisfactorily. Don't depend on tech support to give you good advice and don't get a laserjet if you can't or won't do the maintenance.
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