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  • Samsung Gear 2 Neo Smartwatch - Black (US Warranty)
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Samsung Gear 2 Neo Smartwatch - Black (US Warranty)

by Samsung
| 213 answered questions

List Price: $199.99
Price: $199.00 & FREE Shipping. Details
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  • Smart Notification: Samsung Gear 2 Neo allows you to make and receive calls and read more on a large sAMOLED display making communication smooth and seamless.
  • Instant Notification: Samsung Gear 2 enables you to receive instant notifications from your phone and apps plus a variety of 3rd party apps which you can view clearly on a sAMOLED screen.
  • Personalized Fitness Motivator: Samsung Gear 2, with its built-in Heart Rate Sensor, S Health features, and pedometer, track your daily pattern of exercise to give you customized real time coaching to help you achieve your goals.
  • Enjoy Music On The Go: Gear 2 Neos Standalone Music Player connects with Bluetooth headsets to bring musical enjoyment to your fitness routines without the need to carry around a smartphone.
  • Compatible with Samsung Galaxy S5 / Galaxy Grand 2 / Galaxy Note 3 / Galaxy Note 3 Neo / Galaxy Note 2 / Galaxy S4 / Galaxy S3 / Galaxy S4 Zoom / Galaxy S4 Active / Galaxy S4 mini /Galaxy Mega 6.3 / Galaxy Mega 5.8 / Galaxy Note 10.1 (2014 Edition) / Galaxy NotePRO (12.2) / Galaxy TabPRO (12.2/10.1/8.4) [Compatible device models to be further expanded] Devices must have the following criteria to be compatible: Android version 4.3, Jelly Bean or higher / WVGA or higher screen resolution / 1.5GB or higher memory
32 used from $122.38 10 refurbished from $128.98

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Frequently Bought Together

Samsung Gear 2 Neo Smartwatch - Black (US Warranty) + Skinomi® TechSkin - Samsung Galaxy Gear 2 Neo Screen Protector (6-PACK) Premium HD Clear Film / Ultra High Definition Invisible and Anti-Bubble Crystal Shield with Free Lifetime Replacement Warranty - Retail Packaging
Price for both: $208.95

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Special Offers and Product Promotions

Color: Black
  • Buy Used and Save: Buy a Used "Samsung Gear 2 Neo Smartwatch - Black (US Warranty)” from Amazon Warehouse Deals and save 38% off the $199.99 list price. Product is eligible for Amazon's 30-day returns policy and Prime or FREE Shipping. See all Used offers from Amazon Warehouse Deals.

Compare to Similar Items

This item: Samsung Gear 2 Neo Smartwatch - Black (US Warranty)
Customer Rating (496) (214) (747) (378)
Price $ 199.00 $ 37.99 $ 149.00 $ 132.00
Shipping FREE Shipping FREE Shipping FREE Shipping FREE Shipping
Sold By Amazon.com KIKI MALL (Shipping From HongKong) TechGiant HeavyDuty Electronics
Compatible Phone Models BLU Dash 5 Dual-SIM Apple iphone 4/4s/5/5c/5s Samsung Galaxy S3 Android Phones
Color Black Black Jet Black Black
Product Site Launch Date Mon Mar 31 07:00:01 UTC 2014 Thu Apr 10 08:17:14 UTC 2014 Thu Oct 03 07:00:01 UTC 2013 Fri Sep 13 07:00:01 UTC 2013
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Technical Details

Color: Black
  • Size (LWH): 1.49 inches, 0.39 inches, 2.31 inches
  • Weight: 1.92 ounces
  • Minimum Rated Standby Time: 70 hours
  See more technical details

Product Details

Color: Black
Product Warranty: For warranty information about this product, please click here. [PDF]
  • Product Dimensions: 1.5 x 0.4 x 2.3 inches ; 1.9 ounces
  • Shipping Weight: 9.6 ounces (View shipping rates and policies)
  • Shipping: This item is also available for shipping to select countries outside the U.S.
  • ASIN: B00JBJ3I4Q
  • Item model number: SM-R3810ZKAXAR
  • Batteries 1 Lithium ion batteries required. (included)
  • Average Customer Review: 4.1 out of 5 stars  See all reviews (496 customer reviews)
  • Amazon Best Sellers Rank: #575 in Cell Phones & Accessories (See Top 100 in Cell Phones & Accessories)
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Product Description

Color: Black

Product Description

GENERAL - Display: 1.63 Super AMOLED (320 x 320) - Processor: 1.0 GHz Dual Core - OS: Tizen based wearable platform - Connectivity: Bluetooth® V4.0 LE - RAM: 512 MB - Memory Storage : 4GB - Sensor: Accelerometer, Gyroscope, Heart Rate - Bluetooth Call - Notifications: (SMS, E-mail, Apps, Calendar) - Media Controller - Smart Relay - S Voice - Stopwatch - Timer - Weather - WatchON Remote with IRLED Sensor - Samsung Apps - Interchangeable Straps - Certified Dust and Water Resistant3 - Battery: 300mAh, Typical Usage 2 to 3 Days, Low Usage up to 6 days FITNESS FEATURES1 - Heart Rate Sensor - Pedometer - Exercise Coach


Product Description

Samsung Gear 2 Neo

The Samsung Gear 2 Neo is the smart companion watch tailored to your look and lifestyle. With real-time notifications, calls and fitness tracking right at our wrist, you can stay focused in the moment. No matter where your day takes you, your Gear 2 Neo matches your style to keep you connected without feeling distracted.

The Perfect Match

Customize Gear 2 Neo to reflect your personal style.

Flexible design

Now you can change your band color anytime you want to create your own unique look.                                                            

Change it up

Make your Gear 2 Neo your own and keep your style fresh by customizing your Gear 2 Neo lock screen, background and font.

Personal touch

Tailor your Gear 2 Neo with Gear Manager. Change your camera settings, enable or disable features, organize apps and more.

Stay in the Moment

Keep your hands free—it’s all in the wrist.

Quick Glance notifications

Keep distraction at arm’s length with Quick Glance notifications, such as texts, phone calls, and even 3rd party application notifications right on your wrist.                                                                            

Make the call     

With Voice Command on the Gear 2 Neo, you can make and receive calls, right on your wrist. It’s also easy to respond to texts, check email and more on an incredibly crisp 1.63-inch Super AMOLED display.    

Lifestyle Manager

Gear 2 Neo keeps up with your life, wherever you go.

Music anytime

Take your playlists with you wherever you go, with a stand-alone music player built right in. Now you can leave your phone at home when you go for a run.

Put your best self forward

S Health tracks your steps, calories burned and heart rate so you can achieve your fitness goals and improve your overall health.                            

Change the channel

No more getting up to search for the hidden remote control. Now you can control your TV right from your wrist, using WatchON and the built-in IR blaster on the Gear 2 Neo.

Prepared for action

Whether you’re heading in for a meeting or a jog on the beach, Gear 2 Neo is protected by an IP67-certified dustproof and water-resistant design.*                                      


Pair your Gear 2 Neo with the following Samsung devices:

Samsung Galaxy S 5
Samsung Galaxy S 4
Samsung Galaxy S III

Samsung Galaxy Note 3
Samsung Galaxy Note II
Samsung Galaxy Mega

*Water-resistant and dustproof based on IP67 rating, which tests submersion up to 1 meter for up to 30 minutes. Not shockproof.

Customer Reviews

So far battery life has been great.
That Guy B
So Samsung is happy to sell you a watch, but not to repair or replace it.
The Samsung Gear 2 Neo was easy to set up with my Note 3 phone.
Kimberly Schneider

Most Helpful Customer Reviews

287 of 304 people found the following review helpful By That Guy B on April 11, 2014
Color Name: Black
This is coming from someone who has a Pebble, a Sony Smartwatch 2, and the Gear 1.


I compare the Gear Neo to the Pebble there
Out of those 3, the Gear 1 actually had the best build followed closely by the Smartwatch 2. The Pebble was the absolute worst because it looks and feels like a toy. However, I use the Pebble the most because it is the most convenient and works extremely well.

That was until this Neo became the One (get it?). The Neo is the best smartwatch currently out. At it's price its only slightly more than a Pebble and it's far more useful. First off, the Neo is plastic so it's lightweight and comfortable. It's a lovely matte plastic and it looks clean and streamlined. The screen is beautiful and it took a page out of the Pebble by shutting off the screen until you flick your wrist. The watch detects the movement and the screen lights up.

One thing that really bothered me about the Pebble was the display. I actually like the retro monochromatic screen but whenever I wore polarized sunglasses I couldn't read the screen. This means while I was driving, the Pebble essentially couldnt serve its purpose. The Sony SW2 was better, but the screen was hazy and no where near the level of the Gear 1 or Neo.

I know people had concerns that Samsung moved over to Tizen instead of Android for the Gear 2 but it's actually a benefit. I'm not sure if android is suited for wearables (Moto 360 and the LG Watch may prove otherwise) but there was some lag on the Gear 1 that is no longer there.

I particularly like being able to sync songs into the watch. When I work out or go for a run, I can have the watch and a bluetooth headset. No longer do I have to strap on my Note 3 to my arm.
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190 of 214 people found the following review helpful By Mike on April 10, 2014
Color Name: Black
UPDATE (11/11/14):

After just 7 months of ownership, Bluetooth is dead on my watch. The settings page for Bluetooth shows it turned off, and it can't be turned back on (clicking it results in a "processing" wait message, followed by it reverting back to off). Have tried the obvious things like shutting it off for a bit. Tried factory reset which resulted in the watch being bricked (now boots to an "unknown error has occurred").

The glass of the screen has also begun to separate. It started in the upper left corner, but it's begun to spread down around the edges. Unsure what to expect when it goes the rest of the way around the screen. I did bump it once on a counter, but otherwise the watch has not been abused.

Prior to the Bluetooth failing, I also noticed several times a month it would be disconnected and sometimes would have to be rebooted to reconnect. However, there were quite a few times that those coincided with software updates (when I'd go to Gear Manager to reconnect it would say I need to update it). Possible Samsung requires it disconnect every time there is a software update. Regardless, it was annoying.

I have pictures of both issues (the glass separation as well as the "unknown error"), but Amazon doesn't appear to be allowing people to post pictures on this item at the time I'm writing this.

While my one experience may not be statistically significant and those two hardware issues should be taken within the context of the other reviews here, I have to lower my rating from 4 stars to 2 stars. I've owned many electronic devices, and it has been quite rare for any to fail inside of a year.
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31 of 33 people found the following review helpful By SteveW on April 28, 2014
Color Name: Black
Initially I liked the Gear2. I saw no point or use case for a camera on my wrist, so I opted for the neo.

It's lightweight and easy to use. The design is OK, but it would benefit from a little more investment in in materials, like a metal bezel, but the same thing can be said of the phones (boy, Samsung loves plastics!).

However, firstly, as other reviewers note, the the heart rate monitor is totally useless in any fitness application. You have to stand totally still and not even speak. Even then it gets a heart rate less than 50% of the time. This watch is NOT going to replace your running watch and and chest strap!

I would forgive that, although their marketing is totally mis-leading (showing photos of people in active sports!), however, today, on day 17, the home key button just fell off, all on its own.

The watch only has one button, at least it could stay on!

I'm now stuck with Samsung's appalling after care service. The service manager told me they needed at least 1-2 days to investigate it, I showed him the hole where the button used to be, and pointed out it didn't need much investigation! They said it would take a week, which is totally unacceptable. After a long discussion they admitted that have no spare parts or replacements yet. They have not been allocated any supply.

So Samsung is happy to sell you a watch, but not to repair or replace it.

After an hour on the phone to the 'customer service' manager (who's main training was finding 100 ways to say 'NO'), they have promised to replace the unit, as assign as soon as can locate a new one. I pointed out that every store is selling them, so it really can take long.

I Iike the core function of getting notifications on on my wrist, and the watch does a good job of the basics, but only lasting 17 days, that is is very poor. 2 stars maybe generous?!
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